It suits all my needs, whereas previously I needed several solutions, Innago does it all

After researching and demoing all the competitor I settled on Innago for the comprehensive suite of services they offer, no one else comes close.

The accounting feature doesn’t yet pull in bank transactions for you to reconcile transactions but I’ve been told that feature is on the way.

Before Innago I was managing my properties in multiple files including excel spreadsheets. The features offered are essential to my business now, I hadn't realized how much work I was putting into managing my properties before I started using Innago. It's saved me time, helped me better track my expenses and record keeping. Its extremely helpful.

The overall use of use and functionality. All of the features in Innago are used in the daily management of my business properties. Navigating the different pages or sections is easy, you can find what you need by clicking on the different categories. Innago helps with the basic accounting and tracking of income making it easy to transition into documentation for tax reporting.

It would be helpful to be able to import/export data more easily. I'm big on using spreadsheets, having the data download into a spreadsheet would be an improvement.

Can they make you a website? Yes, they can. Can you Ensign contracts etc? Yes, can sign leases online. Free Online applications. Rolled out in next 30 days. Tenant screening? Yes. Partnered with Transunion. Does it publish vacancies? No marketing of units. Doesn’t post to any renting website. App? No app for the phone yet. Tenant communication - only through the portal and/or email them No Owner portal. Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe? Renter insurance accountability? Nothing yet. Looking into it.

I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.

Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.

Innago software is very simple and easy to set up and use. This benefited us greatly because we have a small rental property so far and we can track our tenants rental payments and they can make their payments online. They can also notify us of maintenance issues and we can update lease info right from our account. Very Satisfied.

I hope as they continue to update their software their phone app becomes more functional as the website.

Innago has completely streamlined my property management and given me hours a month of my time back.

As a self-managing landlord of 12 properties, collecting rents via check, Venmo, Apple Pay, etc was costing me hours every month. Not to mention, the headaches it cause for my bookkeeper. Enter Innago. Not only does it track all of my leases, invoices, and payments by property, but it also gives my tenants several payments options so I'm not caught holding the bag when times get rough. Their support is amazing too. I had some questions initially on the platform and they got on the phone with me and walked me through it all. I honestly can't believe it is free.

If you don't know where to look, it can be a little tricky to find some features. Reporting and Invoicing, for example, weren't in immediately obvious locations.

I like that I can always get help from the customer service team if I need to consult with them. Now, my tenants can just use Innago and it simplifies the renting experience.

fees to pay via debit card or online checking account for tenants. this should be waived.

I am very satisfied! I have even recommended it to my friends who also have rental homes.

I was searching for an inexpensive yet functional online property management resource. I was so happy that I stumbled on Innago. I was surprised to know that it's free for landowners and tenants. It's exactly what I was looking for. I was trying to minimize the overhead cost of my two rental homes. It is no-cost to me and my tenants and yet very functional and ease of usage.

I have nothing to dislike about Innago. I am glad that I am saving few dollars for property management. I can add the savings to my mortgage payments.

I have enjoyed it. No problems and easy to figure out and use.

Very easy to use and set up. It allows me and my tenants to pay and collect rent very easily.

I have a small portfolio (about 10 units). I don't know how robust it would be if I was managing 100+ units.

able to track tennant information, payment. leases

i would like the app to be ass easy as the webside

Innago has cut down the amount of work involved in invoicing and tracking down tenants to pay,

Keeps my Tenants accountable and reduces paperwork.

Not being able to use the advertising feature for commercial property.

Very happy. If there was an issue, the tech support reached out within an hour. I would even get responses on a Sunday. The customer service has been stellar overall.

The side menu on this software makes it easy to navigate for all users who are tech savvy or not. I really enjoy the automation Innago provides for rental payment collection. Many of my tenants have expressed how satisfied they are on their end. 93% of my tenants have happily switched to Innago. Additionally it is FREE to landlords which is very appealing to those who are not on a large enterprise level of units.

Currently there is no iOS app available to landlords - only tenants.

Awesome

Innago is convenient, easy to use, and FREE for landlords! My company has over 130 rent to own homes, and we were stuck in the stone age of technology. Innago made it possible for my company to accept payments online from our clients. Not all of our clients have taken advantage of of this option but over 20+ have. All my the tenants whom have tried it, love it as well. It's made getting rents on time easier and has saved us hundreds in fuel by limiting our travel for collections. [SENSITIVE CONTENT HIDDEN] is amazing at helping navigate the site and is always responsive. Thanks [SENSITIVE CONTENT HIDDEN]!

No complaints, I love Innago. Best affordable software

Innago is so easy to use that I can move out a tenant in minutes, and move-in is even faster.

Setup of the property I manage and the tenants who live there was, without doubt, the easiest I've ever experienced, and Innago is the sixth program I've used in the 20 years I've been a property manager.

I haven't found anything negative yet. I didn't understand the fee structure at first, but now that I do, I'm only amazed that it took me as long as it did.

Easiest dedicated Portal to understand and use. The tenants communicate with us the landlords through the app by submitting a request. Everything related to the units flow through this portal.

Sometimes, it takes a few seconds for the app to refresh going from option to option.

Positive experience, I like having a centralized location for income and expenses

The software is comprehensive and allows you to do a lot of things such as setting up tenants in apartments, setting up different contracts and when they start for the same apartment, sending tenants invoices for bills and reminders when they forget to do so, having mobile apps, and more

There is a slight learning curve to using the interface but is easy enough to be learned by anyone