--- title: "Innago Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Innago. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Innago is a good fit for you!" source_url: "https://www.softwareadvice.com/property/innago-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [Innago](https://www.softwareadvice.com/property/innago-profile/) / Innago Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/innago-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/innago-profile/alternatives/) # Innago User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 529 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 5.0/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 472 reviews (89%) - 4 stars: 47 reviews (9%) - 3 stars: 7 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - Innago has been a fantastic software for a rookie like me, someone just starting out in real estate, it really streamlines all necessities in one place - screening tenants, sending applications, starting leases, collecting payments, managing leases, literally everything! - The tenant portal is also a big plus—it allows tenants to pay rent, submit maintenance requests, and communicate efficiently, which has improved our overall tenant experience. - Being able to coordinate lease signatures, managing rental payments, recorded expenses, and going all the way down to financial reporting makes filing taxes super easy. ### Most mentioned cons - The software I used to use didn't charge fees to tenants for making payments, so now some of my tenants mail me checks to avoid paying through Innago. - I seem to remember the home page feature walkthrough popups trigger often even if I've gone through them once, which is annoying, and the app shows a red unread notification on my phone home screen even though I'm not signed into the app. - If the rent increases, I can’t apply it automatically; I have to adjust it manually month by month, which isn’t convenient when the goal is to save time. ## Innago customer reviews Showing reviews 1-25 of 529 (page 1). ### Great Tool for Property Management as a Landlord - Overall rating: 4/5 - Reviewer: Megan Z. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we love Innago. The dashboard makes it really easy to navigate the user interface so everything is easy to find. The customer support has been my favorite part because each time we even have a question, they're very helpful in providing a solution and confirming our questions have been answered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like how it encompasses everything wed need for being landlords. It keeps track of everything in one spot so it's easy to see for both us as landlord and as our tenant. I enjoy the fact that our referral code will provide up a percentage of pay back from whoever uses our referral code. It helps us keep track of our lease, any amendments made, and invoices (which are so easy to edit after we've created them). I appreciate that we have run into a few bugs for applications and invoices and the customer support is so patient and provides solutions every time. Our tenant informed us he really likes that Innago reports his rent payments to the federal bureau. #### Cons The app can be slow to load messages. Also the messages sometimes are sent but don't populate until you close the screen and open it back up. We set up our application to do a background check. There were many times we had applicants that showed a clean background on Innago, though upon us conducting our own background check on public record, we would find those applicants actually did have a record, and often times they had failure to pay rent charges. That was a bit of a concern since we are using it for property management. The payments also take 3 days to process every time. Our tenant makes payments through e-check, so when the payment takes 3 days to process, it's a little concerning until we see the payment processed because e-checks can still bounce #### Reasons for choosing Innago The amount of money the referral code provided the person who referred us --- ### Innago for a Homeowner - Overall rating: 5/5 - Reviewer: Kelsey B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a very positive experience with Innago overall from making a lease to payments and repairs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the software is so customizable. I can include cash payments or split payments. I had to call customer service, and they were efficient and US based. #### Cons I dislike how they push renter's insurance. I realize they make most of their money off of renter's insurance, but I still find it annoying. #### Reasons for choosing Innago The ease of use and price point for homeowner and tenant. --- ### Update on innago - Overall rating: 4/5 - Reviewer: Isaiah C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the expense tracking feature. I never really used it in the past and using it now makes a difference for my accounting team. #### Cons It can be a bit confusing at times to find where everything’s at in the app sometimes lacks functionality, but overall it’s decently user-friendly --- ### Great for landlords who self-manage - Overall rating: 5/5 - Reviewer: Austin C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A+. Free to use, solid API integration, and fast, easy support. It handles our rental portfolio well and saves us time every month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Free to use, and the API integration is a huge plus. Setup was quick, rent collection is smooth, and tenants adopt it fast. #### Cons No automation workflows to send automated tenant check-ins. I would love built-in scheduled reminders and trigger-based messages. #### Reasons for switching to Innago Buildium only got more expensive, and for how much I paid, I still didn't even have phone support. That's unacceptable to me. I also needed API to connect to my own platform. --- ### Seamless Landlord - Overall rating: 5/5 - Reviewer: Jose Q. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ilove that Innago provides a seamless, one-stop hub for landlords and tenants, making it so much easier to manage tasks like handling payments, invoices, and legal documents all in one place. It's completely free except for some ACH credit card transactions, which is amazing. The ease of use is a big plus, especially for a first-time landlord like me. I also find it invaluable for securely connecting with tenants and handling legally binding documents and payments. I appreciate the additional features such as damage reporting, chat capabilities, and having everything accessible via an app for both iPhone and Android, which makes communication much more convenient. The cost savings and ease of use were major reasons I switched from Realtor.com to Innago. #### Cons Yeah. I'II say the tutorials need a bit more help. Providing more in-depth step by step guides and also a lot of the stuff is online. But it has so many features that usually for a first time landlord, it looks a little overwhelming. You can't get a little bit lost. And once you know what you're looking for, everything is there and more. --- ### Best landlord software on the market! - Overall rating: 5/5 - Reviewer: Meg B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Innago has made it a breeze for me to manage my rental properties. With lots of user directives on the site, it's easy to learn. Feedback from my tenants is very positive too. I also love that it's free to use as a landlord - no hidden fees or unexpected costs. Thanks, Innago!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is the best landlord software out there! Super easy and intuitive to use. Easily track all the details of my properties, tenants and maintenance. Best of all it's free to use! I'll be using Innago from now on! #### Cons While there is so many great feature with Innago, it can sometimes be overwelming to keep track of all the details and how to navigate the site. That said, the customer service team is eager to help. --- ### Great platform, refreshingly simple! - Overall rating: 5/5 - Reviewer: Cathy W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After researching all of the apps & comparing prices, I found Innago to be the best bang for the buck. The platform experience, along with the available features, has been impressively simple. A lot of the other platforms immediately began calling and spamming but nothing of the sort from Innago! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Value, features (maintenance, etc), tenant screening, multisite listings (Zillow, etc), free for landlords, e-signature #### Cons I truly love the platform; the one item that is a con is time surpassed between tenant rental payment to landlord bank deposit. It was about 5 business days. --- ### Great Platform - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Tenants were able to get set up on their end quick and easily. Especially the ability to track income and expenses all in one place. Eliminating the need for multiple software solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many features all in one free app. Create leases in any state, and can manage multiple properties and units on one app. The maintenance request feature is great as well as rent payment and documentation for both tenant and landlord. #### Cons New lease creation is easy and straightforward. However if you are aquiring a property that already has tenants. Can be tricky to navigate setting up or transitioning. --- ### Great Free Easy to Use Software - Overall rating: 5/5 - Reviewer: Riley D. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is free and easy to use. I can navigate to most settings fairly easily. I like that rent collection fees from either ACH or credit card can be set to either the landlord or tenants responsibility. #### Cons I haven't found anything I really dislike yet. Sometimes certain features or settings arent exactly where I would think they'd be. I also have not used some of the features so I cannot speak on those. --- ### Straightforward, free software for creating leases and receiving rent payments - Overall rating: 5/5 - Reviewer: David Y. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is straightforward to use for setting up leases and onboarding new tenants. I had an issue with validating my tenant's renter's insurance and had reached out to Innago's customer support team for assistance. They were quick to respond and were able to alleviate my issue. Innago is practically free and is great value! #### Cons I have yet to run into any issues with Innago that are worth discussing. I think with any new software there is some learning but Innago makes it easy. --- ### Great for small commercial real estate - Overall rating: 5/5 - Reviewer: Derek R. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. I certainly refer my other real estate friends to Innago regularly. There was a small learning curve in the beginning, but once I got it figured out, it’s been a very affordable solution for all of our business needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very affordable and allows me to automate both my tenant approval process and billing. The tools let me manage the property without being physically present. #### Cons When I first got it because I was switching from another platform, it took me a little while to figure out where everything was compared to my old suite. #### Reasons for switching to Innago The price. Innago is very affordable and offers all the features we need. --- ### Great Property Management App - Overall rating: 5/5 - Reviewer: Dennis W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been very positive. I often have the thought that I can't believe Innago is free considering all I am able to do with it. In a world where nothing is free, it is nice to discover a product the "little guy" can make use of without a heavy monthly cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago has a robust set of features that can all be used without a monthly subscription. This was really important for me because I manage only a handful of properties for a non-profit. It was easy to set up and seems to be secure. I like that tenants can connect with me through the app about issues and pay their rent electronically. I can stay on top of all the important details of our properties without taking a lot of time. #### Cons There have been a few times I had trouble figuring out how to do a simple task. I haven't always found online help to be helpful. But, customer support has been very responsive when needed. It also takes several days for payments to post in our bank account after a tenant has paid online. --- ### Easy, Streamlined, Organized, and Free - Overall rating: 5/5 - Reviewer: Benjamin M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Innago for rental property management. It organizes rental documents, tracks expenses, facilitates communication, and aids in tax preparation. The tabs and document structuring keep information consolidated and accessible, while the reminders about timelines and dates are very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the organization of the tabs and document structuring in Innago, which keeps all of my information consolidated and easy to access, especially for tax prep. The graphics that outline applicable information are helpful, and the reminders about timelines and dates, like lease expirations, are extremely useful. The initial setup was very easy, and the step-by-step guides ensured that I had all the necessary documents and covered all bases while allowing me to skip parts that weren't applicable. It was great to learn about things like renter's insurance that I needed from the software. I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools. #### Cons Although the information is consolidated well, a minor complaint would be navigating and filtering data. The filters are great, just not laid out well. Maybe saving searches? Like saving a search for whole year data. --- ### Innago great for property managers - Overall rating: 5/5 - Reviewer: Maxwell H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, it makes everything a very good process and centralizes everything. it solved a lot of problems for us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Maintenance request tracking, rent collection. We used to receive texts from our tenants with issues on houses and could not track them well / when we completed fixed / sometimes we would actually forget to fix the things they asked for. So maintenance requests make that much better. Rent collection is very easy too, we used to use venmo, but innago is better and we like that emails are automatically sent to tenants when rent isnt received. #### Cons Transaction tagging, reporting. we use another app called stessa to help with this. it allows us to tag everything and generate nice reporting for taxes. --- ### Very helpful for small landlords like me - Overall rating: 4/5 - Reviewer: Paul J. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am liking it more and more and have come to rely on it. I am using more features. It has made rent collection and management much easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payment processing, applications, lease management, income tracking. Tenants also seem to like it. It has saved me time. #### Cons Sometimes hard to find information. It's getting better with time, though. The reports should be put on the main menu, not buried or hard to find. The P&L report on the mobile app shows income, profit, expense. It should be income, expenses, profit. Thanks for fixing this on desktop. #### Reasons for choosing Innago Looking for the best features for the money. --- ### Great for small businesses - Overall rating: 5/5 - Reviewer: Brittany S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love Innago. My business would not run without it. Seriously Innago is my right hand man in my business and the customer service is great too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is Easy to set up. It is also super easy to learn. It is free other than credit card fees as well! #### Cons That they don’t take payment over the phone for typed in credit card. Everything else is great. The contract was plows was a little tricky at first but nothing major --- ### Best Property Management Software - Overall rating: 5/5 - Reviewer: London A. - Verified reviewer: Yes - Industry: Investment Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been wonderful. Never have gotten complaints from tenants. Everyone I have suggested it to and has implemented it loved it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Innago for my student housing properties and I really like that it's free and super user-friendly. It allows me to automatically send late payment notices, setting firm boundaries with tenants. I love their new feature for leases, which is easier for tenants to use compared to DocuSign and doesn't cost me extra. I also appreciate that it lets me add multiple line items, making it easy to charge utilities separately and letting tenants know exactly what they are paying for. The ability for tenants to submit maintenance requests is great, and I love that it automatically sends payment reminders to tenants. Overall, it's a great app that perfectly meets my needs. Setting it up was super simple. #### Cons I Dont have anything in particular. It works perfect for the current needs of the business. And I recommend it to everyone. --- ### The best rental application around! - Overall rating: 5/5 - Reviewer: Carolinda H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The software was easy to navigate. I didn't really need much training. I picked up on using it quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is in one place: applications, screening, leases, rent collection, and tenant communication. #### Cons There's nothing I can think of. The software is easy & the staff is always available and responsive. --- ### Good for collecting rent - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Innago helps me with invoicing and collecting rent from my tenants. Overall Its been strong for a free resource #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I find that Innago really helps with invoicing and collecting rent from my tenants effectively. I also appreciate that it's free, which is a huge plus for me. Additionally, the initial setup of Innago was pretty easy. #### Cons There is always an issue with their banking partners. It takes to long for the money to be deposited in my account --- ### Easy-to-Use Property Management Software for Everyday Needs - Overall rating: 5/5 - Reviewer: Cole g. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is easy to learn and simple to use for everyday property management. It makes rent collection, lease tracking, and tenant communication much more organized without feeling overly complicated. I also like that it offers a solid set of core features for smaller landlords and property managers at a good value. #### Cons The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations. It works well for straightforward property management, but some processes are not as flexible as larger platforms. There is also room for improvement in the user interface and overall depth of features. --- ### Fantastic comprehensive rental management tool - Overall rating: 5/5 - Reviewer: Marija P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago has been a fantastic software for a rookie like me, someone just starting out in real estate, it really streamlines all necessities in one place - screening tenants, sending applications, starting leases, collecting payments, managing leases, literally everything! it is so easy to use, so even if you don't understand everything the platform is so intuitive and if I've figured it out, so will you! And if you can't figure something out, they have great support they will help you and send you easy instructions on how to complete your tasks. I've been loving it, and can't imagine using any other software for collecting rents or managing my rentals! #### Cons I can't think of anything! It's been great so far and I have nothing negative to say about it. Just good words --- ### Innago, is perfect. - Overall rating: 5/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Innago is highly recommended and highly effective. I will share Innago with all of my friends and partners #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is free for landlords. Payments are received and deposited in good speed. Dashboard is great! Effective communication #### Cons Nothing, it's great! I do not have any complaints. I have used Onesite and Yardi and they are not as good as Innago. --- ### Easy Rent Collection - Overall rating: 5/5 - Reviewer: William C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been great. A real person is available for any questions. I can’t complain for a free software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago makes it easy to collect rent and track invoices. I don’t have to pay anything as a landlord. #### Cons There isn’t anything I don’t like about Innago. The software is self explanatory and easy to use. You can use as much or as little as you want. --- ### Give Innago a try! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use! When we first started using innago, we werent sure about it because its not quite as complex as buildium or appfolio etc. but so far it has everything we need for a small pm company. #### Cons It would be nice if there were some additional features, like automatic styled monthly reports that we can schedule to go out to owners to take that off the plate --- ### 10/10 We Love Innago - Overall rating: 5/5 - Reviewer: Madison S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It really couldn’t have been much better. We love how easy and intuitive the software is, and we love how much faster we can track things now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The organization, the value, and the ease of use. It made collecting rent so much faster and easier to track. The tenants have had no issues, and sending leases has been very smooth and easy. #### Cons It’d be nice to have an explicit semester rent option. It’d also be nice to have a restricted login for a property manager ## More reviews [Next reviews](https://www.softwareadvice.com/property/innago-profile/reviews/?page=2) --- Innago Reviews, Pros and Cons - 2026 Software Advice