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> Reviews of Innago. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Innago is a good fit for you!

Source: https://www.softwareadvice.com/property/innago-profile/reviews

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Innago Reviews

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[Overview](https://www.softwareadvice.com/property/innago-profile/)

Reviews

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# Innago Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(461)

4

(44)

3

(7)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.9

Value for money

5

Functionality

4.8

* * *

### Pros

"It was straightforward to set up, and it quickly became the central place where I manage applications, leases, rent collection, expense tracking, report generation and tenant communication for my residential rentals."

"Innago has been a fantastic software for a rookie like me, someone just starting out in real estate, it really streamlines all necessities in one place - screening tenants, sending applications, starting leases, collecting payments, managing leases, literally everything!"

"The tenant portal is also a big plus—it allows tenants to pay rent, submit maintenance requests, and communicate efficiently, which has improved our overall tenant experience."

### Cons

"The software I used to use didn't charge fees to tenants for making payments, so now some of my tenants mail me checks to avoid paying through Innago."

"Right now, not being able to email tenants directly from within the app limits how centralized my communication can be."

"I seem to remember the home page feature walkthrough popups trigger often even if I've gone through them once, which is annoying, and the app shows a red unread notification on my phone home screen even though I'm not signed into the app."

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Innago Reviews, Pros and Cons - 2026 Software Advice