--- title: "Innago Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Innago. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Innago is a good fit for you!" source_url: "https://www.softwareadvice.com/property/innago-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Apartment Management Systems Software](https://www.softwareadvice.com/property/apartment-management-software-comparison/) / [Innago](https://www.softwareadvice.com/property/innago-profile/) / Innago Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/innago-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/innago-profile/alternatives/) # Innago User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 536 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 5.0/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 478 reviews (89%) - 4 stars: 47 reviews (9%) - 3 stars: 8 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - Innago has been a fantastic software for a rookie like me, someone just starting out in real estate, it really streamlines all necessities in one place - screening tenants, sending applications, starting leases, collecting payments, managing leases, literally everything! - The tenant portal is also a big plus—it allows tenants to pay rent, submit maintenance requests, and communicate efficiently, which has improved our overall tenant experience. - It was straightforward to set up, and it quickly became the central place where I manage applications, leases, rent collection, expense tracking, report generation and tenant communication for my residential rentals. ### Most mentioned cons - I seem to remember the home page feature walkthrough popups trigger often even if I've gone through them once, which is annoying, and the app shows a red unread notification on my phone home screen even though I'm not signed into the app. - The software I used to use didn't charge fees to tenants for making payments, so now some of my tenants mail me checks to avoid paying through Innago. - If the rent increases, I can’t apply it automatically; I have to adjust it manually month by month, which isn’t convenient when the goal is to save time. ## Innago customer reviews Showing reviews 1-25 of 536 (page 1). ### Get this app - Overall rating: 5/5 - Reviewer: Daniel P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good experience with way more pros than cons. The app just needs to further streemline the features and functions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how easy the app is to use and how there are several features for everything you want to accomplish. #### Cons Some features are hidden. Also as a landlord that charges tennants fees for utilities, there is no way for the tenant to automate. It also needs more options for late fees --- ### Great Tool for Property Management as a Landlord - Overall rating: 4/5 - Reviewer: Megan Z. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we love Innago. The dashboard makes it really easy to navigate the user interface so everything is easy to find. The customer support has been my favorite part because each time we even have a question, they're very helpful in providing a solution and confirming our questions have been answered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like how it encompasses everything wed need for being landlords. It keeps track of everything in one spot so it's easy to see for both us as landlord and as our tenant. I enjoy the fact that our referral code will provide up a percentage of pay back from whoever uses our referral code. It helps us keep track of our lease, any amendments made, and invoices (which are so easy to edit after we've created them). I appreciate that we have run into a few bugs for applications and invoices and the customer support is so patient and provides solutions every time. Our tenant informed us he really likes that Innago reports his rent payments to the federal bureau. #### Cons The app can be slow to load messages. Also the messages sometimes are sent but don't populate until you close the screen and open it back up. We set up our application to do a background check. There were many times we had applicants that showed a clean background on Innago, though upon us conducting our own background check on public record, we would find those applicants actually did have a record, and often times they had failure to pay rent charges. That was a bit of a concern since we are using it for property management. The payments also take 3 days to process every time. Our tenant makes payments through e-check, so when the payment takes 3 days to process, it's a little concerning until we see the payment processed because e-checks can still bounce #### Reasons for choosing Innago The amount of money the referral code provided the person who referred us --- ### Update on innago - Overall rating: 4/5 - Reviewer: Isaiah C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the expense tracking feature. I never really used it in the past and using it now makes a difference for my accounting team. #### Cons It can be a bit confusing at times to find where everything’s at in the app sometimes lacks functionality, but overall it’s decently user-friendly --- ### 10/10 Platform for Landlords & Tenants - Overall rating: 5/5 - Reviewer: Dana P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Innago has been really positive. As a landlord managing a small rental property, it's made staying organized and keeping track of everything much easier. It's a convenient platform that simplifies a lot of the day-to-day responsibilities of being a landlord. When I run into any questions, I can reach out to the support team Monday through Friday. There are also many help articles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how easy Innago is to use and how it keeps everything organized in one place. As a landlord, it's convenient to have rent payments, lease documents, and tenant information all accessible through one platform rather than having to manage everything separately. The interface is straightforward and easy to navigate, even for someone who is new to managing rental properties. I also appreciate how much of the process is streamlined, which saves time and makes it easier to stay on top of things. Overall, it's a great tool that makes managing a rental property much simpler and more efficient. The only cost to me which I have the option to pass to tenants is about $2 per ACH payment. So the value for the money is amazing as the platform itself is free. #### Cons I haven't run into any issues with Innago during my time using the platform. So far I do not have any cons for Innago. #### Reasons for choosing Innago I chose Innago for the cost, easy to use, all in one tool. --- ### Great for landlords who self-manage - Overall rating: 5/5 - Reviewer: Austin C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A+. Free to use, solid API integration, and fast, easy support. It handles our rental portfolio well and saves us time every month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Free to use, and the API integration is a huge plus. Setup was quick, rent collection is smooth, and tenants adopt it fast. #### Cons No automation workflows to send automated tenant check-ins. I would love built-in scheduled reminders and trigger-based messages. #### Reasons for switching to Innago Buildium only got more expensive, and for how much I paid, I still didn't even have phone support. That's unacceptable to me. I also needed API to connect to my own platform. --- ### Made the switch from DoorLoop to Innago. - Overall rating: 5/5 - Reviewer: Olakunle A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like the user interface. It was easy to set up. You can't beat the price. The platform is basically free to set up. The only charges are for ACH or credit/debit card payment. The landlord can decide to cover this cost for tenants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The customer service team have been quick to respond to any questions I have. They walked me through the process of transferring my information from DoorLoop. #### Cons The hold time. Public holidays and weekends increase the wait before the money hits the account. However, I was told this only happens the first time a tenant uses that mode of payment. #### Reasons for switching to Innago The price of Doorloop did not match the services received. I also did not use most of the features so it was a waste paying for services not used. --- ### Innago for a Homeowner - Overall rating: 5/5 - Reviewer: Kelsey B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a very positive experience with Innago overall from making a lease to payments and repairs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the software is so customizable. I can include cash payments or split payments. I had to call customer service, and they were efficient and US based. #### Cons I dislike how they push renter's insurance. I realize they make most of their money off of renter's insurance, but I still find it annoying. #### Reasons for choosing Innago The ease of use and price point for homeowner and tenant. --- ### Super simple and very useful - Overall rating: 5/5 - Reviewer: Joseph B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. Very intuitive to set up and took very little time to set up. Easy for my tenant to pay each month and to submit maintenance requests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is simple to use. I just have a few properties and it makes it very simple to set up and collect payments from tenants. #### Cons My tenant did tell me she had an issue with setting up her Innago account at first, but then she figured it out and I have had no issues receiving payments or tracking payments. --- ### Innago is a great software - Overall rating: 5/5 - Reviewer: Jerrika S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Innago has been smooth and convenient. The software allows me to complete prescreening, communicate with tenants, manage leases, and collect payments seamlessly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago allows me to communicate more easily with my tenants. I also like that I can manage messages, payments, and important rental information in one convenient place. #### Cons The software’s process for adding tenants to a lease template can be complicated and may take some time to understand, especially when setting up a new lease or making changes. --- ### Pretty easy to sue for landlors wanting to scale - Overall rating: 5/5 - Reviewer: Amy Y. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like how easy it is to set things up and have a clear dashboard outline all my rental properties under different bank acounts and entities #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use and great training videos guiding me step by step on how to set up the system. The dashboard is intuitive to navigate. #### Cons Long wait time on customer support over the phone. However, whenever I left a message, the technician always calls back to address my issue and help me troubleshot --- ### Great Property Management tool for All Levels - Overall rating: 5/5 - Reviewer: Justin W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been nothing but wonderful. I plan to refer others to use Innago for their properties. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Was easy to get started. Has features that others don't offer such as the ability to add property owners and maintenance teams. The value is on point for the quality which is superb. It has great security features as well as it is very user friendly. I can see all my expenses easily on the dashboard and I see my business growing the more I use the software. #### Cons Not much there is to not like. I feel that the software has everything I need. I do think having the ability to integrate it with my phone system would be great too. #### Reasons for choosing Innago Innago allows you to have other users wher Avail is only one single log in --- ### Great Property Management App - Overall rating: 5/5 - Reviewer: Dennis W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been very positive. I often have the thought that I can't believe Innago is free considering all I am able to do with it. In a world where nothing is free, it is nice to discover a product the "little guy" can make use of without a heavy monthly cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago has a robust set of features that can all be used without a monthly subscription. This was really important for me because I manage only a handful of properties for a non-profit. It was easy to set up and seems to be secure. I like that tenants can connect with me through the app about issues and pay their rent electronically. I can stay on top of all the important details of our properties without taking a lot of time. #### Cons There have been a few times I had trouble figuring out how to do a simple task. I haven't always found online help to be helpful. But, customer support has been very responsive when needed. It also takes several days for payments to post in our bank account after a tenant has paid online. --- ### Easy, Streamlined, Organized, and Free - Overall rating: 5/5 - Reviewer: Benjamin M. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Innago for rental property management. It organizes rental documents, tracks expenses, facilitates communication, and aids in tax preparation. The tabs and document structuring keep information consolidated and accessible, while the reminders about timelines and dates are very useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the organization of the tabs and document structuring in Innago, which keeps all of my information consolidated and easy to access, especially for tax prep. The graphics that outline applicable information are helpful, and the reminders about timelines and dates, like lease expirations, are extremely useful. The initial setup was very easy, and the step-by-step guides ensured that I had all the necessary documents and covered all bases while allowing me to skip parts that weren't applicable. It was great to learn about things like renter's insurance that I needed from the software. I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools. #### Cons Although the information is consolidated well, a minor complaint would be navigating and filtering data. The filters are great, just not laid out well. Maybe saving searches? Like saving a search for whole year data. --- ### Very good platform - Overall rating: 5/5 - Reviewer: Richard and Catherine R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Innago has been a reliable and cost-effective solution for managing our rentals, and we would definitely recommend it to other landlords and property managers looking for a simple but powerful system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had a great experience using Innago for managing our rental properties. The platform is very user-friendly and makes it easy to handle tenant screening, lease management, rent collection, and financial tracking all in one place. One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems. Online rent collection and automatic payment tracking have streamlined our operations and saved us a significant amount of time. The tenant portal is also a big plus—it allows tenants to pay rent, submit maintenance requests, and communicate efficiently, which has improved our overall tenant experience. #### Cons The only thing I could think of is, with todays technology, why do I have to wait for my funds after the tenant has paid? --- ### Great Platform - Overall rating: 5/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Tenants were able to get set up on their end quick and easily. Especially the ability to track income and expenses all in one place. Eliminating the need for multiple software solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many features all in one free app. Create leases in any state, and can manage multiple properties and units on one app. The maintenance request feature is great as well as rent payment and documentation for both tenant and landlord. #### Cons New lease creation is easy and straightforward. However if you are aquiring a property that already has tenants. Can be tricky to navigate setting up or transitioning. --- ### Great tool for managing rental properties - Overall rating: 5/5 - Reviewer: Sega S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that Innago is free and easy to use, makes managing a rental property pretty straight forward. #### Cons There is notthing that I do not like about Innago. Innago makes it easy for me to manage my rental properties. --- ### Great software - Overall rating: 4/5 - Reviewer: Briana P. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Innago has been very positive. It is easy to use, organized, and makes managing tenants and applications much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite feature is how simple it is to manage tenant applications and screening in one place. It streamlines the entire pre-approval process. #### Cons There isn’t much to complain about, but more customization options and deeper reporting tools would be helpful for advanced users. Some features feel basic for larger property portfolios. --- ### Do it all with Innago - Overall rating: 5/5 - Reviewer: Kelly B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nearly everything you need for property management is available to you in an ease to use platform. Support team has been very responsive any time I’ve had an issue. #### Cons Messaging tenants is only available through desktop, not the app. That would be convenient. I get a lot of pop ups about bugs or something not working when on the platform. --- ### Tech Forward & Easy to Use Software - Overall rating: 5/5 - Reviewer: Gabriel C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use - Tenants find it easy as well. Payments and maintenance requests are all in one spot. Very safe for them to use and getting started is easy, overall great product! #### Cons Takes time to add all the information in on a monthly basis for the expenses. Would be nice to have some AI incorporated where you can insert an excel spreadsheet and it pulls the data --- ### 5/5 stars, Innago is especially great for small property managers - Overall rating: 5/5 - Reviewer: Nikolas T. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I’m extremely satisfied, especially since Innago is free for landlords. I’ve recommended Innago to others in the past. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago covers all of my needs: applications, background checks, leases, rent collection, and expense tracking. #### Cons There’s nothing I dislike, but I’d consider paying to white label Innago on my own domain if I had more units. --- ### Easy-to-Use Property Management Software for Everyday Needs - Overall rating: 5/5 - Reviewer: Cole g. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago is easy to learn and simple to use for everyday property management. It makes rent collection, lease tracking, and tenant communication much more organized without feeling overly complicated. I also like that it offers a solid set of core features for smaller landlords and property managers at a good value. #### Cons The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations. It works well for straightforward property management, but some processes are not as flexible as larger platforms. There is also room for improvement in the user interface and overall depth of features. --- ### Awesome, Free Rental Management Software - Overall rating: 5/5 - Reviewer: Connor C. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Innago has been fantastic. I was recommended this software by a family member who had used it in the past and it was and still is a fantastic recomendation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and the functionality of it is great. Being able to coordinate lease signatures, managing rental payments, recorded expenses, and going all the way down to financial reporting makes filing taxes super easy. #### Cons Sometimes it is hard to log in and being asked for 2FA when I don't have it set up, but overall I am really happy with Innago. --- ### The Best Option for a Self Managing Landlord - Overall rating: 5/5 - Reviewer: Julianne D. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Low cost, user interface with ability for tenants to send rent and maintenance requests easily. I also love that it sends payment reminders and automatically adds a late fee. #### Cons Only issue is the $2 ACH fee per transaction; I'd obviously prefer no fee but this is a small price to pay for a great platform compared to other options. --- ### Useful for an independent landlord - Overall rating: 5/5 - Reviewer: Iryna C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive. I use Innago to manage rent payments, invoices, leases, and tenant information. Having everything in one place helps me stay organized and makes managing my rental property easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Innago keeps my rent payments, leases, invoices, and tenant information organized in one place. It is easy to use and makes managing my rental property much more convenient. #### Cons Sometimes the automatic invoicing and payment reminders can be confusing. I would like these features to be a little easier to understand and manage. --- ### Innago makes every aspect of property management easy! - Overall rating: 5/5 - Reviewer: Anna T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been pleasantly surprised that there is an app that makes every aspect of property management easy and it's so affordable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innago was easy to set up and start using. The guided set up is very helpful. Security features keep your banking information safe, and your tenants' information secure. The dashboard is easy to read and understand, and lets you see at a glance what needs attention. We have added many more properties since starting with the app, and it was simple. Keeping track of income and expenses is a breeze. #### Cons I started using Innago from my desktop, and swapping to the app on my phone isn't as easy as using the desktop version. ## More reviews [Next reviews](https://www.softwareadvice.com/property/innago-profile/reviews/?page=2) --- Innago Reviews, Pros and Cons - 2026 Software Advice