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Innago vs Rent Manager

Innago vs Rent Manager

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Overall Rating
4.9 (382)
4.6 (481)
Ease-of-Use
4.8 / 5
4.4 / 5
Value for Money
5 / 5
4.6 / 5
Customer Support
4.9 / 5
4.7 / 5
Functionality
4.8 / 5
4.5 / 5
Last Review Written
February 6, 2025
February 12, 2025
Pros/Cons
  • Pros

  • Fantastic, we switched to it for the custom leases, but have enjoyed it for reporting far better than our previous platform, apartments.com.
  • It's free to the Landlord...crazy awesome. You get so many features and capabilities for free.
  • I love that Innago is free and has everything I need in one easy to use application. Plus you get a dedicated account representative to help with any issues you may have.
  • Cons

  • I have to use Stessa to manage the LLC because some key features are missing.
  • It is a bit costly for tenants if the pay with CC and there is also a fee for ACH. I would cut the ACH fee, that way you can compete with Cozy.
  • M able to track all invoice due and percentages of payments received. Auto apply late payments charges.
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  • Pros

  • Outstanding customer service; great value. The program is intuitive to use and has many useful features.
  • What I like about Rent Manager the most is that it is easy to use and the customer service is amazing.
  • Good program with excellent support, affordable price and great functionality.
  • Cons

  • Fundamental usability flaws mean frustration and unnecessary time spent especially with repetitive tasks, and sore wrists from all the mousing that shouldn't be necessary.
  • It's not web based yet...but then again, I tried a web based site and it was terrible. I had such limited features.
  • Inexperienced tech support makes it frustrating when they do not know how to handle.
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Pricing Range
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$
$
$
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$
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$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2025

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

9 Recommendations
52 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos