Innago vs Yardi Breeze
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.1 / 5
Value for Money
5 / 5
4.1 / 5
Customer Support
4.9 / 5
4.2 / 5
Functionality
4.8 / 5
4 / 5
Last Review Written
October 3, 2024
September 17, 2024
Pros/Cons
Pros
- It's free to the Landlord...crazy awesome. You get so many features and capabilities for free.
- Innago is a fantastic software. You can pretty much do anything you'd like and if you are unable, Innago will help you resolve that issue/concern quickly.
- Fantastic, we switched to it for the custom leases, but have enjoyed it for reporting far better than our previous platform, apartments.com.
Cons
- I have to use Stessa to manage the LLC because some key features are missing.
- It is a bit costly for tenants if the pay with CC and there is also a fee for ACH. I would cut the ACH fee, that way you can compete with Cozy.
- M able to track all invoice due and percentages of payments received. Auto apply late payments charges.
Pros
- Friendly customer service and onboarding. Once we launched the support continues and we are very pleased.
- The customer service is terrific. The representatives are friendly, helpful, patient and very knowledable.
- I love the simplicity of the program and how user-friendly it is. The integration was also super easy and I was able to set it up with the help of an amazing Yardi team.
Cons
- Meaning, each month once charges are posted you have to go search for those negative charges and manually apply them. That's IF your monthly charges post automatically.
- There were a few glitches. I encountered one with the Receivables where I could not see them and had to manually post unable to use the Future Monthly Charges.
- But that took weeks to get done. Honestly a horrible onboarding experience and I would go with appfolio if I had to do it all over again.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
53 Recommendations
145 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
