LandlordTracks Software


 

LandlordTracks is a cloud-based property management suite suitable for residential, commercial and corporate housing. Key features include automatic rent collection and owner disbursements, automatic vacancy listings, background checks, accounting, online payment management and communication tools.

Accounting functions include financial reports, utility billing, 1099 tax filing, automated recurring transactions, recurring invoices, and printable checks. It allows users to track all kind of financial details of their business. Potential tenants can submit applications online through an applicant portal. Users can post vacancies to various listing partners such as Rent.com, Trulia, Zillow, Hotpads and Yahoo.

The calendar feature lists details such as lease expirations, rent increases, invoice due dates, work order due dates and more. Users can store documents like lease agreements, amendments and other materials, and they can make them publicly available.

LandlordTracks features can also be accessed via mobile apps for iOS and Android.

 

LandlordTracks - Reports
 
  • LandlordTracks - Reports
    Reports
  • LandlordTracks - Payments
    Payments
  • LandlordTracks - Rent application
    Rent application
  • LandlordTracks - Background check
    Background check
  • LandlordTracks - Calendars
    Calendars
  • LandlordTracks - Availability calendar
    Availability calendar
Supported Operating System(s):
Web browser (OS agnostic)

29 Reviews of LandlordTracks

Showing 1-20 of 29

 

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david from hfi properties
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of use , mobile use, easy reports for the accountant

Pros

easy to use, and able to use on the go from my phone, easy to enter tenant payments from my phone.

Source: Capterra
 

VICTORIA from eagle ford apartments
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Really like Landlord tracks over all the rest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

total organization of tenants

Pros

Its easy to use for just about any employee. It isnt extremely complex like Yardi. Organizes all my tenants fairly well has a lot of features for quick easy access.

Cons

Nothing is ever in alphetical order. When one company rents multiple rooms it doesnt give you the option to just log all of the rooms under one account so you cannot print a statement unless you go to each room individually instead of under the client. Under invoices, it never archives the paid invoices, so you have to hunt through paid and unpaid. When you click status it doesnt organize them in any sort of fashion, just all over the place.

Source: Capterra
 

Carol from Deming LLC dba Eagle Ford Apartments
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

As a first time user of ANY property management software, I felt like this was a fairly easy entry.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Functionality
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Quality
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Support

Ability to track invoices/payments, accept credit card payment.

Pros

I appreciate the prompt customer service response, the availability calendar, the ability to accept credit cards through the system.

Cons

Inability to sort Invoices by status. Unable to get Reoccurring Transactions (Tasks) to work. I'm on fiberoptic internet & sometimes the screens are slow to move.

Source: Capterra
 

Erin from AR Corporate Accomodations

July 2017

July 2017

Happy to have a software such as landlord tracks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Easy to use mobile app and by device. Convenient enough for when you are on the go. Developing more and more each day.

Cons

There is always something under developed. It takes a long time to load documents or refresh a file. However Aaron handles every task and hiccup fast and professionally.

Source: Capterra
 

Bill from Yellowstone Club

May 2017

May 2017

Very easy to use and convenient

Ease-of-use

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Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

This site is very convenient for me personally. My schedule can change from day to day, and my hours fluctuate based on the time of year.

Source: Capterra
 

Mark from Belmar Homeowners Association

May 2017

May 2017

Haven't used yet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I won't have to make so many trips to the bank or handle payments from so many people. We can better track payments and balancer our accounts, and homeowners will know just where they stand at all times.

Source: Capterra
 

Shalyn from Arkin Realty Services

April 2017

April 2017

Features & Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Although they have some great features, I would like to have a little more flexibility with how things are put in.

Source: Capterra
 

Stan from None

March 2017

March 2017

This site sucks.

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Trying to pay my rent and it doesn't work. There is no place to submit my payment. Your wasting my time just because I don't have a 100 character review. Another reason this site sucks.

Pros

Nothing

Cons

It is not user friendly

Advice to Others

Make it so it's user friendly

Source: Capterra
 

Nidia from Property Of Orlando

March 2017

March 2017

Oscar night 2017

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

not able to pay yet!...to many procedures!...I can't believe I have to go through all this to make a payment. Getting frustrated here. Can I please pay the bill!

Source: Capterra
 

Itonya from Conner Can Help
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

So far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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I'm still getting used to using it, but I love they have a user guide to help you out. I also love that you can do tenant screening.

Pros

tenant screening, easy to use

Cons

none I ran into yet

Advice to Others

I search and try several and this one had the long term features we will need.

Source: Capterra
 

Srini from Karanam Investments

December 2016

December 2016

Nice product but a very poor customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Support

It is a nice product but I do have few questions before signing-up for paid service. I sent an email to customer support few days ago. No reply so far. I also called 1800 number yesterday and left a message. Again no reply so far.

Pros

Functionality

Cons

Customer support

Advice to Others

The android version looks nice. But it needs some improvements.

Source: Capterra
 

Erin from AR Corporate Accomodations
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mass Emails

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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I love the feature of sending mass emails to clients. It makes it much more efficient than outlook as I have to copy and paste each individual client.

Pros

mass emails, convenience

Cons

auto generating sometimes messes up.

Source: Capterra
 

Lisa from Golden Girls
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Golden Girl Guide

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
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I have taken over recently as a property manager in Golden Bay. I only have a small port folio, which is good. Finding this software great apart from logging deposits, will try again...

Pros

basically simple

Cons

The accounting side, do not think I have added right details

Advice to Others

pretty easy

Source: Capterra
 

Will from performance property management

October 2016

October 2016

Software review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Value

There is no running balance on the account. Categories for each transaction should be included so that a yearly report (missing also) can be generated for income tax purposes. I should be able to download and print a copy of each page for my records.

Cons

no categories, no print feature, no yearly report

Source: Capterra
 

Erin from AR National
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Mostly Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

There has been ups and downs with the system but overall I am mostly satisfied. There has been issues with invoices and people being invoiced incorrectly that the system automatically sends. Also, I have noticed people on "auto pay" status but there payment doesn't always auto pay. I am satisfied with how well the properties and tenants are organized. Its very efficient when looking for pictures or information on units.

Pros

How efficient it is and well organized it is.

Cons

Its awesome being able to access it from anywhere. However, the app could be a little updated!

Source: Capterra
 

Katie from AR National Short Term Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

LandLord Tracks from an Accounting point of view

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is personally my first experience using a property management software. The customer service team has been absolutely exceptional as far as meeting our companies personal needs/wants to ensure we have the functionality needed to run our business each day. Training's from the customer service team have been most helpful if/when questions should arise. The software itself has been wonderful as far as meeting our organizational needs. From listing each property, photos, and details about each unit.--Definitely a pro when it comes to keeping 200+ properties in order! Excited to learn more about the software and excited to start implementing some of the features that it has to offer, as we grow.

Pros

Organizational Features
Dashboard Calendar
Payment Center
Customer Service Support
Being able to access the information it holds from any computer

Cons

It would be neat if the app had all of the functionality that actually logging in the software does. For night and weekend purposes... since we are open and running 24 hours!

Looking forward... a (not so necessary) option: If there were a maintenance request, it would be helpful if the tenant could log in to their portal and submit.

Source: Capterra
 

Ronert from AR National

September 2016

September 2016

AR National

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Product works great and it is easy to use, accounting still need some twiking but in over all good......

Source: Capterra
 

Fallon from Lions
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Best value for your money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for commercial property management software and had tried few but it was either too expensive or not adequate for our commercial unit uses. So, we stumbles on Landlordtracks and gave it a try. There are few things that still needs to be address for our use and the customer service representative, Aaron, was wonderful in helping us address all of issues and concern. The most important to us is that they are there and will answer your calls and address your issues and questions. I would highly recommend for anyone who wants to take their system online and make their work more efficient!

Pros

Ease of use!

Source: Capterra
 

Sonjia from SunTime Property Management

September 2016

September 2016

Great customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Support

We have used Landlord Tracks for over a year and love the software and their great, responsive customer service!

Source: Capterra
 

LaToya from Converting Lifestyles, Inc.

September 2016

September 2016

Great Software for Easy Property Management

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
Value
Support

Makes property management easy, keeping everything in one place. Great personalized support. They called me and answered all my questions and gave me personalized training. That was invaluable.

Source: Capterra
 
 
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