--- title: "CoStar Real Estate Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of CoStar Real Estate Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CoStar Real Estate Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/property/lease-accounting-software-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lease Accounting Software](https://www.softwareadvice.com/property/lease-accounting-comparison/) / [CoStar Real Estate Manager](https://www.softwareadvice.com/property/lease-accounting-software-profile/) / CoStar Real Estate Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/property/lease-accounting-software-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/lease-accounting-software-profile/alternatives/) # CoStar Real Estate Manager User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 30 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 18 reviews (60%) - 4 stars: 9 reviews (30%) - 3 stars: 2 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Most mentioned pros - it is an easy product to usethe integration was difficult, but we managed to do it - Overall my experience is good but more training is needed to fully understand all the features. ## CoStar Real Estate Manager customer reviews Showing reviews 1-25 of 30 (page 1). ### An Absolute Necessity! - Overall rating: 5/5 - Reviewer: Adrienne W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great product for anyone in the real estate industry. We are able to utilize this to make sure we are within market values, and to maintain our compliance with our leasing procedures and processes. #### Cons I do wish the pricing was a little more cost effective, but overall, it's a great product! --- ### CoStar - great application for lease management & accounting - Overall rating: 5/5 - Reviewer: Ravi K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lease accounting and amortization schedules are fully automated which makes this tool a worthy product. #### Cons Some smart featured should be available to detect any wrong data being populated/inputted in CoStar. --- ### Meh - Overall rating: 3/5 - Reviewer: Erin S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I don't love it. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The fact that there are subfolders within the documents to keep them more organized #### Cons Can't edit individual sections. Hate having separate buildings and then a lease, just double the work. Not user friendly. No end user support unless you're an admin. No free training. --- ### Clunky software (though continually being updated/improved) that does the job for ASC842 and rent - Overall rating: 5/5 - Reviewer: Kayla K. - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a pretty pleasant experience. They are quick to respond to critical issues that may impact rent payments for example, while slower on questions that may be security or audit related. It helps us pay rent on time and after a heavy lift, comply with ASC 842 requirements. Reporting tool is also very robust and easy to use (though you should have a user familiar with the various menus help designing reports to understand the differing data sets). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Knowledge database is excellent, among best in class that I've used. ETL functionality has been helpful for mass updates, and user management is easy once you get the hang of it. #### Cons Support ticket response times can be pretty slow, especially if it's an item that requires any research. SOX compliant security reviews for SOD's can be a beast to design, but their out of the box (now referenced on SOC-1) security reports have improved (you just need to identify among the changes reported which are key). --- ### CoStar as a lease management application - Overall rating: 5/5 - Reviewer: Steve C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Once i understood what I couldn't update/change as an admin, my experience has been very pleasant and also easy to explain to SOX auditors. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The vast majority of admin functionality is very easy to use and apply. Application support questions for admin functionality are quickly answered and resolved. #### Cons CoStar is a SaaS application and therefore limited in access regarding more advanced admin needs. #### Reasons for switching to CoStar Real Estate Manager The old product was getting retired --- ### Use it to Get your Money's Worth - Overall rating: 4/5 - Reviewer: Michele T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since it is so expensive you have to use it to get you money's worth. Use the data, the market report generations and leverage that in your business. If you use that, you will have a good experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros CoStar has so many different features that it offers. It really is the one stop shop that you need when working in commercial real estate. I like how you can search CRE data, create market stats, and market your listings all in one spot. #### Cons What I like least about CoStar is the price tag. It is expensive, but the data and the support you get from it outweighs the cost. --- ### Best software for lease management - Overall rating: 5/5 - Reviewer: Mayank M. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and highly customizable software #### Cons Few bugs in initial stages however support team resolved team quickly --- ### CoStar Real Estate Lease application is more Sophisticated application - Overall rating: 5/5 - Reviewer: Uma Ramalingeswara Rao V. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall having good experience with this tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CoStar application is very user friendly application and designed with proper internal controls and overall this application is very well designed and advanced lease application. By using this application we can retrieve complicated lease accounting schedules in simpler way for US GAAP as well as respective IFRS GAAPs accounting and also this application we can use for end to end lease repository. #### Cons No major points identified so far for improvements.. --- ### Very Useful for property management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software is great for looking at market conditions in a specific area, reviewing competitors & gathering data for your own properties. #### Cons Can be a little difficult to navigate. I had no training with the software and I had to play around with it a little to find the information I was looking for. --- ### Great software for real estate managers - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Adequate tools to organize sales by agent #### Cons Difficult to transfer from other software --- ### Effective Lease and Property Managing Approach - Overall rating: 5/5 - Reviewer: Christina R. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program has an extensive guide in matters lease management, and the documents required. #### Cons The software has made the property management work efficient and no faults experienced. --- ### Lease Administration & Accounting - Overall rating: 5/5 - Reviewer: Jim J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered I encourage anyone using or considering Costar, to attend their annual Customer appreciation event in November. You will not be disappointed......they simply have a more "mature" product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros (1) Lease Administration & ASC 842 Reporting are "best in class", (2) Workflow is simply the best, in comparison to other leading software which makes you scroll to multiple screens. #### Cons N/A-Costar is the best combined "Lease Administration" and "Lease Accounting" tool on the market! They have XX% of the market (yes, I know the exact % but I did not narrow on Costar, because they were the biggest I support the decision because they are the best and most mature software option) #### Reasons for choosing CoStar Real Estate Manager See above-Costar is a significantly more mature product and met our high expectations from our external auditors (PWC and Deloitte) and internal Auditors (SOX) #### Reasons for switching to CoStar Real Estate Manager Core functionality-Costar is a significantly more mature product. Also, one change was driven by 3rd party R/E Lease Administration solution and that vendor ONLY uses Costar. --- ### Review of lease accounting function of CoStar Real Estate Manager - Overall rating: 5/5 - Reviewer: Hyun Ji C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the fact CoStar can be a database for all types of leases (real estate, equipment, etc) and at the same time become a tool for ASC842/IFRS16 lease accounting standard. This makes it easy to reconcile accounting reports back to lease data, and also having access to one application can allow users view both lease data and lease accounting data. #### Cons Reporting dataset is a bit complicated, I was wondering if all the fields can be included from all the datasets. Also we cannot see the list of the data fields available in each of reporting dataset until we actually choose it and look through the list. Also we want a simple and easy rollforward of overall lease accounting schedules, the current report is very complicated to interpret or explain. --- ### Reivew - Overall rating: 4/5 - Reviewer: Scott C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros search features, accounting flexibility. #### Cons flexibility for physical rather than monthly periods and percent rent calculations. --- ### Up to the Users to Update Listings - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I don't know what other software is like this one. Everyone uses this software so it's hard to switch to something that no one knows about. Overall, it gets the job done #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I love how you can find every single commercial property on here. it's concise and you can find out what you want to find out (usually). When managing your listings, you can see a performance report which is the greatest thing about this. #### Cons Brokers don't always update the listings or they purposely leave off information. Cold calling is still a thing with this software, it just gives you a base and a prep before your call in my opinion. --- ### CoStar review - Overall rating: 4/5 - Reviewer: Cheryl M. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience is good but more training is needed to fully understand all the features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros For the most part CoStar is easy to use. #### Cons Customer service and follow up is terrible. I need responses right away and sometimes it takes days for the issue to be resolved. #### Reasons for choosing CoStar Real Estate Manager It wasn't my decision but we have fought to keep it. --- ### User Friendly with great customer support - Overall rating: 5/5 - Reviewer: Mei M. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am admin and working very closely between the user and CoStar Real Estate Manager support. I do receive valuable feedback from the user and provide to Costar for further system improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very easy to use and navigate; As system admin, the strong customer support we received from Costar is just a plus #### Cons There are always rooms for improvement but it does not seem to be any time soon #### Reasons for choosing CoStar Real Estate Manager The system is very user friendly and easy to navigate when compared to other similar systems I had experienced with. #### Reasons for switching to CoStar Real Estate Manager management decision to select a system that will work for ASC 842 requirement --- ### Costar - Great Customer Support - Overall rating: 5/5 - Reviewer: Alesa R. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been great - love that if I have a question the Costar team will answer quickly and even stop by the office to help with any issues I am having. They are great at keeping us up to date on all the latest additions to the software. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love that you can quickly get all listings of for lease or for sale property in a city or a trade area or a polygon that you create yourself. #### Cons So many different tools in Costar, I am sure I am not utilizing the software to its fullest potential. --- ### Costar Cirion - Overall rating: 5/5 - Reviewer: Rodrigo L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it has been a good experience, we have not yet been able to integrate the automation of payments, but it is a software that has helped us in our database #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it is an easy product to usethe integration was difficult, but we managed to do it #### Cons the report is complex to put the parameters... I can't request everything I want --- ### Beware! They will renew your agreement even if you do not want it. - Overall rating: 1/5 - Reviewer: Jeff R. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We really did not see a benefit, it was a waste of time to have my team chase down dead contacts and contacts that were gone. When they did reach someone they wanted nothing to do with our company and were mad at Costar too. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros They do have a lot of listings, and it is easy to use. The listings that are not renewals show pictures on most of the listings. #### Cons We were using the software to target new businesses moving into our territory and I was assured that they would have contacts we could talk to about our services. Unfortunately the reality was that many contacts were outdated. Some had been gone from the company for several years or even deceased. When I sent the contacts to be researched, nothing happened and I was told we could still use the service as we now know about companies moving. I could get that information much cheaper and even free. When it comes time to cancel, they have conveniently buried an auto-renew policy in the contract, something that is not even legal in Chicago and are trying to get me to pay for a service that never worked as promised. --- ### Review - Overall rating: 4/5 - Reviewer: tamara w. - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Good tool to track real estate. Dates, rents, locations. #### Cons The ability to pull reports are limited to "data set" and not easy to manipulate. --- ### Lease accounting and management - Overall rating: 5/5 - Reviewer: Manish M. - Industry: Accounting - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete solution and customization with great support system #### Cons Quite often changes to the system and training could be better accessible --- ### Overall Great Product for anyone on real estate - Overall rating: 4/5 - Reviewer: Carly K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros This product is great for researching properties in underwriting or for real estate purposes. Gives you detailed info on past sales, property values, demographics, pricing, competitors, etc. #### Cons Sometimes question the accuracy of data even though it is supposed to be update regularly. Not necessarily the company's fault, some properties give out false information. --- ### Great Product But Very Pricey - Overall rating: 5/5 - Reviewer: Austin F. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it was a great product and easy to use with lots of tools. I was disappointed that we couldn't use it anymore because of the price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The product was very good to use, they took a lot of pride in keeping their info up to date. If I found something out of date I could put a request in and they would research for us. #### Cons The price was the biggest set back. Which is the reason we moved on to a different product that was more affordable and suited our needs just as well. --- ### Best All-Around Choice for Lease Accounting and Real Estate Management - Overall rating: 5/5 - Reviewer: Matt W. - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered What stands out for me about the CoStar system is it's a system that's been around for a long time and it was designed to meet the needs of accounting departments. CoStar, when I compare to other systems that I've used or systems that I've seen, it has an advantage of being very intuitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros By having a system like CoStar, where you can drive business results and meet the new accounting requirements, I think it's a much easier sell across your business. While there are plenty of choices in the marketplace, I think it's the best all-around choice. #### Cons None that I can think of. #### Vendor response Thanks, Matt! We've enjoyed working with you to solve the challenges of lease accounting compliance. Replied September 2016 ## More reviews [Next reviews](https://www.softwareadvice.com/property/lease-accounting-software-profile/reviews/?page=2) --- CoStar Real Estate Manager Reviews, Pros and Cons - 2026 Software Advice