All CoStar Real Estate Manager Reviews
1-25 of 29 Reviews
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Alesa
Verified reviewer
Commercial Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Costar - Great Customer Support
It has been great - love that if I have a question the Costar team will answer quickly and even stop by the office to help with any issues I am having. They are great at keeping us up to date on all the latest additions to the software.
PROSLove that you can quickly get all listings of for lease or for sale property in a city or a trade area or a polygon that you create yourself.
CONSSo many different tools in Costar, I am sure I am not utilizing the software to its fullest potential.
Hyun Ji
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Review of lease accounting function of CoStar Real Estate Manager
I like the fact CoStar can be a database for all types of leases (real estate, equipment, etc) and at the same time become a tool for ASC842/IFRS16 lease accounting standard. This makes it easy to reconcile accounting reports back to lease data, and also having access to one application can allow users view both lease data and lease accounting data.
CONSReporting dataset is a bit complicated, I was wondering if all the fields can be included from all the datasets. Also we cannot see the list of the data fields available in each of reporting dataset until we actually choose it and look through the list. Also we want a simple and easy rollforward of overall lease accounting schedules, the current report is very complicated to interpret or explain.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2019
Up to the Users to Update Listings
I don't know what other software is like this one. Everyone uses this software so it's hard to switch to something that no one knows about. Overall, it gets the job done
PROSI love how you can find every single commercial property on here. it's concise and you can find out what you want to find out (usually). When managing your listings, you can see a performance report which is the greatest thing about this.
CONSBrokers don't always update the listings or they purposely leave off information. Cold calling is still a thing with this software, it just gives you a base and a prep before your call in my opinion.
Kayla
Restaurants, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Clunky software (though continually being updated/improved) that does the job for ASC842 and rent
Overall a pretty pleasant experience. They are quick to respond to critical issues that may impact rent payments for example, while slower on questions that may be security or audit related. It helps us pay rent on time and after a heavy lift, comply with ASC 842 requirements. Reporting tool is also very robust and easy to use (though you should have a user familiar with the various menus help designing reports to understand the differing data sets).
PROSKnowledge database is excellent, among best in class that I've used. ETL functionality has been helpful for mass updates, and user management is easy once you get the hang of it.
CONSSupport ticket response times can be pretty slow, especially if it's an item that requires any research. SOX compliant security reviews for SOD's can be a beast to design, but their out of the box (now referenced on SOC-1) security reports have improved (you just need to identify among the changes reported which are key).
Michele
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Use it to Get your Money's Worth
Since it is so expensive you have to use it to get you money's worth. Use the data, the market report generations and leverage that in your business. If you use that, you will have a good experience.
PROSCoStar has so many different features that it offers. It really is the one stop shop that you need when working in commercial real estate. I like how you can search CRE data, create market stats, and market your listings all in one spot.
CONSWhat I like least about CoStar is the price tag. It is expensive, but the data and the support you get from it outweighs the cost.
Steve
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
CoStar as a lease management application
Once i understood what I couldn't update/change as an admin, my experience has been very pleasant and also easy to explain to SOX auditors.
PROSThe vast majority of admin functionality is very easy to use and apply. Application support questions for admin functionality are quickly answered and resolved.
CONSCoStar is a SaaS application and therefore limited in access regarding more advanced admin needs.
Reasons for switching to CoStar Real Estate Manager
The old product was getting retired
Cheryl
Airlines/Aviation, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2022
CoStar review
Overall my experience is good but more training is needed to fully understand all the features.
PROSFor the most part CoStar is easy to use.
CONSCustomer service and follow up is terrible. I need responses right away and sometimes it takes days for the issue to be resolved.
Reason for choosing CoStar Real Estate Manager
It wasn't my decision but we have fought to keep it.
Mei
Pharmaceuticals, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
User Friendly with great customer support
I am admin and working very closely between the user and CoStar Real Estate Manager support. I do receive valuable feedback from the user and provide to Costar for further system improvement.
PROSThe system is very easy to use and navigate; As system admin, the strong customer support we received from Costar is just a plus
CONSThere are always rooms for improvement but it does not seem to be any time soon
Reason for choosing CoStar Real Estate Manager
The system is very user friendly and easy to navigate when compared to other similar systems I had experienced with.
Reasons for switching to CoStar Real Estate Manager
management decision to select a system that will work for ASC 842 requirement
tamara
Real Estate, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Review
Good tool to track real estate. Dates, rents, locations.
CONSThe ability to pull reports are limited to "data set" and not easy to manipulate.
Carly
Real Estate, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2019
Overall Great Product for anyone on real estate
This product is great for researching properties in underwriting or for real estate purposes. Gives you detailed info on past sales, property values, demographics, pricing, competitors, etc.
CONSSometimes question the accuracy of data even though it is supposed to be update regularly. Not necessarily the company's fault, some properties give out false information.
Austin
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
Great Product But Very Pricey
Overall, it was a great product and easy to use with lots of tools. I was disappointed that we couldn't use it anymore because of the price.
PROSThe product was very good to use, they took a lot of pride in keeping their info up to date. If I found something out of date I could put a request in and they would research for us.
CONSThe price was the biggest set back. Which is the reason we moved on to a different product that was more affordable and suited our needs just as well.
Jim
Transportation/Trucking/Railroad, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Lease Administration & Accounting
I encourage anyone using or considering Costar, to attend their annual Customer appreciation event in November. You will not be disappointed......they simply have a more "mature" product!
PROS(1) Lease Administration & ASC 842 Reporting are "best in class", (2) Workflow is simply the best, in comparison to other leading software which makes you scroll to multiple screens.
CONSN/A-Costar is the best combined "Lease Administration" and "Lease Accounting" tool on the market! They have XX% of the market (yes, I know the exact % but I did not narrow on Costar, because they were the biggest I support the decision because they are the best and most mature software option)
Reason for choosing CoStar Real Estate Manager
See above-Costar is a significantly more mature product and met our high expectations from our external auditors (PWC and Deloitte) and internal Auditors (SOX)
Reasons for switching to CoStar Real Estate Manager
Core functionality-Costar is a significantly more mature product. Also, one change was driven by 3rd party R/E Lease Administration solution and that vendor ONLY uses Costar.
Ravi
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
CoStar - great application for lease management & accounting
Lease accounting and amortization schedules are fully automated which makes this tool a worthy product.
CONSSome smart featured should be available to detect any wrong data being populated/inputted in CoStar.
Uma Ramalingeswara Rao
Mechanical or Industrial Engineering, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
CoStar Real Estate Lease application is more Sophisticated application
Overall having good experience with this tool.
PROSCoStar application is very user friendly application and designed with proper internal controls and overall this application is very well designed and advanced lease application. By using this application we can retrieve complicated lease accounting schedules in simpler way for US GAAP as well as respective IFRS GAAPs accounting and also this application we can use for end to end lease repository.
CONSNo major points identified so far for improvements..
Manish
Accounting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Lease accounting and management
Good
PROSComplete solution and customization with great support system
CONSQuite often changes to the system and training could be better accessible
Rodrigo
Telecommunications, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Costar Cirion
it has been a good experience, we have not yet been able to integrate the automation of payments, but it is a software that has helped us in our database
PROSit is an easy product to usethe integration was difficult, but we managed to do it
CONSthe report is complex to put the parameters... I can't request everything I want
Jeff
Warehousing, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2018
Beware! They will renew your agreement even if you do not want it.
We really did not see a benefit, it was a waste of time to have my team chase down dead contacts and contacts that were gone. When they did reach someone they wanted nothing to do with our company and were mad at Costar too.
PROSThey do have a lot of listings, and it is easy to use. The listings that are not renewals show pictures on most of the listings.
CONSWe were using the software to target new businesses moving into our territory and I was assured that they would have contacts we could talk to about our services. Unfortunately the reality was that many contacts were outdated. Some had been gone from the company for several years or even deceased. When I sent the contacts to be researched, nothing happened and I was told we could still use the service as we now know about companies moving. I could get that information much cheaper and even free. When it comes time to cancel, they have conveniently buried an auto-renew policy in the contract, something that is not even legal in Chicago and are trying to get me to pay for a service that never worked as promised.
Matt
Retail, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Best All-Around Choice for Lease Accounting and Real Estate Management
What stands out for me about the CoStar system is it's a system that's been around for a long time and it was designed to meet the needs of accounting departments. CoStar, when I compare to other systems that I've used or systems that I've seen, it has an advantage of being very intuitive.
PROSBy having a system like CoStar, where you can drive business results and meet the new accounting requirements, I think it's a much easier sell across your business. While there are plenty of choices in the marketplace, I think it's the best all-around choice.
CONSNone that I can think of.
Vendor Response
Thanks, Matt! We've enjoyed working with you to solve the challenges of lease accounting compliance.
Replied September 2016
Scott
Verified reviewer
Restaurants, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE