Is Lodgix right for your business?

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best for

  • Property Management
  • Best For Most Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Lodgix?

Lodgix is a cloud-based vacation rental solution that provides tools for online booking, guest management and accounting for owners, vacation rental managers and boutique hotels. The Lodgix inquiry system helps customers find answers to various types of queries including pricing, quotes and availability using template-based responses. It supports integration with external websites for listing ads including Booking.com, AirBnB, Expedia, Flipkey and Tripadvisor. Additionally, Lodgix supports importing and exporting information from iCal for all properties and third-party sites. Users have access to a free Lodgix WordPress plugin for their websites. It also supports Authorize.net for credit card processing. Lodgix comes with subscription-based pricing based... read more

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Booking requests
Housekeeping reports
Housekeeping reports
Reservation invoices
Reservation invoices
Email templates
Email templates
Work order
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User Review Highlights

4.85

168 Reviews

5
149
4
14
3
4
2
1
1
0
4.5

Ease-of-use

out of 5
5

Customer Support

out of 5
5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"The initial set up on my website was done by a web professional. She commented on how easy it was to set up and how she was very impressed with the system."
  • icon"I love the ability for my cleaning company to log on and see what jobs are available to clean also the ability to send messages to me about situations they come across while cleaning."
  • icon"Plus, the online help manual is great and the help team is always quick to respond to any questions or set up a tutorial to teach us how to better use the software."
  • icon"So trying to look it up in the manual is hard."

Read user reviews

How much does Lodgix cost?

30-day free trial, no credit card required. 1-7 properties: $49.99/month 8-12 properties: $64.99/month 12-20 properties: $99.99/month 21-30 properties: $99.99/month 31-40 properties: $119.99/month 41-50 properties: $139.99/month 51-60 properties: $159.99/month 61-70 properties: $179.99/month 71+: $199.99/month Additional modules are also available on a subscription basis.

Starting price

$49.99 per month

Free trial

Available

Free version

Not Available

Which features does Lodgix offer?

Core features:

Access Controls/PermissionsActivity DashboardAlerts/NotificationsCommission ManagementContact ManagementCredit Card ManagementCredit Card ProcessingCustomizable ReportsDocument ManagementEmail TemplatesShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Lodgix to use and deploy?

Lodgix supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Lodgix

4.85/5 out of 168 Reviews

Showing 1 - 5 of 168 reviews

User Profile

Chris

Verified reviewer

Company size: 2-10 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Ease of use for Lodgix is exceptional

I love that this software functions with all my accounts...Airbnb, VRBO, HomeAway, our own Web site & Social Media such as Facebook & Instagram

Pros

We are homeowners who chose to turn our home into a vacation rental and needed software to back that up. Over the last 3 years we have found Lodgix to support that decision 100%. If I come across something I can't figure out myself their customer service is right there to help. I think you will enjoy your purchase as much as we have.

Cons

Like everything this software sometimes has a different language to discribe the function than I would. So trying to look it up in the manual is hard. But the customer service comes into play here and I have always gotten my answer.

Reasons for choosing Lodgix

A couple of reasons we picked Lodgix was because there is no long term contract . Just month to month. Also the free trail & software training.

Helen

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Ticks ALL the boxes!

From the beginning, these guys have been super helpful. The software is really easy. The pricing is very reasonable, with the option to have add ons at additional cost. There have not been any glitches over the years, the system has never 'gone down' and business has grown because of Lodgix.

Pros

Ease of use. We very quickly could load up our multiple properties and get the business up and running and fully operational very quickly, when we changed over from our last PMS. The software works equally well for Australian businesses, even though the company is US based My staff find it easy to navigate and training has been no problem with the Tutorial Manual that is provided. I love that the guys are constantly improving things, and nothing is static. There is always great changes that are taking place. We opened up second business and automatically went to Lodgix for our PMS. There was no need to shop around, I couldnt be happier with the product we have. Totally love that the guys always respond to any questions we have. Even though we have a time delay of 12 hours difference, I have often had replies out of business hours from them. I sincerely thank them for their customer support. It is always clear, concise and helpful.

Cons

I would dearly love it if a guest could do a property search, enter date parameters, and all available holiday homes with a total price could be visible. I do believe however that is something that the guys are working on. So that is fantastic. Not having this function has in no way impeded our bookings, with almost 70% of our bookings coming directly through Lodgix!!

Reasons for choosing Lodgix

I had contracts signed with both companies (at different times). And they both let me down. One company could not comply with Australian taxation requirements, and the other decided to pull their accounting module last minute. So I couldn't waste any more time, I found Lodgix, and within the 60 day trial period I had my business fully functioning and kicking booking goals!! Never looked back.

Reasons for switching to Lodgix

Because Genkan were a total disaster. They offered NO customer service and the product was glitch and a train wreck.

Anonymous

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

October 2019

used lodgix awhile ago, hopefully they've changed for the better since then.

It looked like it had more functions for the price but I ended up switching to another software eventually.

Pros

The interface was pretty user friendly and it saved me time on responding to inquiries. Connected to many listing channels but some of them were more integrated than others.

Cons

The customer service team wasn't very helpful and took forever to get onboard. They were supposed to do all the data transferring for me but I ended up having to do a lot of it manually.

Reasons for choosing Lodgix

It looked like it had more functions for the price but I ended up switching back to bookerville.

Response from Lodgix.com

It's important to note, that Capterra appears to allow anonymous reviews. Capterra does ZERO screening of these reviews for authenticity. In this particular instance, I believe the reviewer may have confused Lodgix with Lodgify as this statement: "They were supposed to do all the data transferring for me." ...would have never occurred on Lodgix because we don't help with data transfer at all. We provide some tools (csv importing, ical importing, ical to invoice tools, etc..) but have never and will never manually aid in moving data. We can provide all kids of suggestions on how to make the process easier, etc.. But we can't physically do any of it for you. You see this time and time again these aggregation sites like Capterra. Very very poor quality control.

Replied November 2019

Lisa

Company size: 2-10 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

So glad we found Lodgix

Lodgix has allowed us to run our accommodation business much more easily and at a lower cost than before leaving us with more time and money to spend on our personal life. It does everything we want in a hospitality software package including synching calendars with different online booking sites, our own booking button on our website and more.

Pros

I love that it is so easy to set up a new booking and organise payment when a booking comes through to us direct. I also love the automatic emails we have set up for guests before and after their stay. The customer service from Lodgix has always been prompt and helpful. We can also run lots of reports and the one I love the most is where I can compare this year’s revenue with last year’s.

Cons

I’d like to be able to maybe format the emails a bit differently but they are more than adequate and I wouldn’t want the very reasonable fees to go up.

Reasons for choosing Lodgix

It was more expensive and email templates were poor. The software was clunky too.

Reasons for switching to Lodgix

Lodgix was more hospitality specific and offered more solutions and was 1/5 of the cost. Plus it is easier to get help from Lodgix when you need it.

Tim

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Think about switching

Lodgix is an outstanding product for small to medium, hotel and property management users. Prior to switching to Lodgix I had two pressing objectives. Firstly, our older system had issues with credit card storage compliance (PCI). Lodgix solved this issue easily and this annual burden (PCI compliance) is a thing of the past. Secondly, we had developed our old system over many years to meet our needs, but we were seriously behind in our ease of getting inventory out to sales channels. Again, Lodgix solves this easily and inventory is synced without the worry of overbookings. Thank you Lodgix!!

Pros

Easy to use, can be used remotely outside the work location, good access to sales channels, comprehensive reporting options, great credit card payment options with Stripe link.

Cons

Lodgix is a wonderful out to the box solution. I have some improvements that would help our business and while Lodgix is responsive to my needs they have their own priorities for improvements.

Reasons for choosing Lodgix

When talking to the Escapia software folks they were (thankfully) candid and told me - we are too big a solution for your size of business, you should talk to Lodgix.

Showing 1 - 5 of 168 reviews

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