--- title: "Lucernex Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lucernex. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lucernex is a good fit for you!" source_url: "https://www.softwareadvice.com/property/lucernex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lease Accounting Software](https://www.softwareadvice.com/property/lease-accounting-comparison/) / [Lucernex](https://www.softwareadvice.com/property/lucernex-profile/) / Lucernex Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/lucernex-profile/) Reviews # Lucernex User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 20 reviews (45%) - 4 stars: 18 reviews (41%) - 3 stars: 6 reviews (14%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Lucernex stands out for its clean, intuitive interface and the way it streamline lease administration, making complex data easy to manage. - I like usability of reports and exporting them. - Add to that best in class customization and you have both initial and advanced solutions available. ### Most mentioned cons - Cost tracking ability, bidding module does not show capex/internal budget lines to compare bids to, unable to select all to check in as an admin, no punch list built in, project side issues can take a while to resolve - It was not nearly as intuitive as the database system we used at my prior position. - User interface is less than desirable. ## Lucernex customer reviews Showing reviews 1-25 of 44 (page 1). ### Once you get the hang of it You'll love it. - Overall rating: 4/5 - Reviewer: Tomiko W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I love the set up wizard. It is really helpful in making sure you don't miss anything especially if you are new to the program. I haven't needed to use the the mobile app but I'm sure it would come in handed is needed. #### Cons I do not like how there are multiple tabs for each locations. You would need to make sure you in the right rub menu in order to find or create what you need. #### Reasons for switching to Lucernex It was a company swtich. I'm sure it had to do with cost and usability. --- ### Data Focused - massive time saver - Overall rating: 5/5 - Reviewer: Sean H. - Verified reviewer: Yes - Industry: Banking - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the support time is responsive. Downtime is minimal and processing is quick. Reporting and analysis is easy to make sure data quality is intact. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of consolidated useful data to understand monthly or annual costs for specific categories. Reporting functionality with ability to make custom reports for any needs. Quick speed of the information without waiting time. #### Cons Multiple input points for the same data. Inability to upload mass data for quicker processing. Lack of AI functionality for repetitive tasks. #### Reasons for choosing Lucernex The transition was easier from REM to Lucernex. #### Reasons for switching to Lucernex It could not handle the expanded functionality that we needed for the future. --- ### Lucernex - Slowing Down to Speed Up Mentality - Overall rating: 3/5 - Reviewer: Kyle N. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a great for project management, but certain software limitations cause us to think more creatively for solutions, often making simple tasks more complex and are more time-consuming. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Lucernex is a great "one stop shop" for multiple teams across the company looking for information. Data is often siloed in a company, and if everyone buys in, Lx can be the source of truth. #### Cons Usability challenges made certain tasks less efficient than expected, which could slow adoption and require additional effort from both administrators and end users. --- ### Best Option for Corporate Real Estate Teams - Overall rating: 5/5 - Reviewer: Sarah N. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lucernex is top of the line in terms of organizing data related to Tenant Contracts. Many of your competitors began with systems designed for Landlords, which were modified to fit a Tenant's needs. Lucernex is specifically designed for Tenants, and the company is very interested in continual improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is fully customizable and that it serves as one space for all real estate information #### Cons I am still working to set up notifications and workflows. The ability to automate notifications was what I was most excited about. The numerous requests for surveys and feedback are overwhelming for an understaffed department. #### Reasons for choosing Lucernex Executive had prior experience with Lucernex. --- ### Great implementation experience - Overall rating: 5/5 - Reviewer: Anna K. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far it's been a pretty positive experience. We are still finishing up some additional advanced reports, but the system is intuitive and has handled a lot of what we were looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the speed of the system and support that we received during implementation. We were able to implement the system on a significant time crunch, so we received great support from [sensitive content hidden] and the rest of their team behind the scenes. The system is pretty intuitive to use for everyday tasks and training the team wasn't difficult. #### Cons Transitioning from Tririga was bit more challenging than expected since in Tririga vendors are tied to the store rather than each individual payment/recurring expense. I would like to see the vendor tied in at the store level rather than at the payment level. #### Reasons for choosing Lucernex Lease accounting (SOX for tango did not guarantee accurate calculations so it would have to be manual like it was in Tririga) #### Reasons for switching to Lucernex Cost of upgrading to a newer version of tririga was too high and the lease accounting module. --- ### Lucernex Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have worked with Lucernex for a very long time and I would recommend the software to any company for project management and contract management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to configure the application to our business needs. It is easy to use and the help documentation is great. #### Cons Release Notes and the lack of response to client enhancement requests. Difficulty in creating reports that include multiple data tables. --- ### Data heavy but complex for new users - Overall rating: 4/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been a user for a long time. Some companies implement well and others do not. There should be a greater involvement from Accruent to assure that companies are getting the best use possible from their products. Accruent needs to better understand the users and uses and should not charge customers to test a new product that is not yet a proven benefit. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is able to cover a variety lease types and situations. While many portfolio management software's fit one type of situation or another, Lucernex can adapt. #### Cons It is not user friendly and feels very cluttered. It takes a new user a lot of time to learn the system, so it is difficult to get other teams to adopt the use for data look up. --- ### Leasing and Reporting Review - Overall rating: 4/5 - Reviewer: Sathya C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have worked in Lucernex from 2019 and till the date.. so far I have worked overall 10 different databases in all, I have liked Lucernex even though its very longform Database, since it have the clear picture of everything like Tenant related information, Lease related information, and the navigation of portfolio is really good in Lucernex. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have separate tabs for everything... so its really looks good and easy to understand where to abstract these type of headings like, key dates, Rent, clauses, contacts and other lease related information. #### Cons We cant able to pull report for the specific ID in the specific Tab, whenever we want report we have to go Reports tab only.. its quite difficult.. If we have the report option in the respective tab for that respective ID it will be helpful, for example, if i want only the options report for the ID: 123XX and we can able to pull that from the key dates tab it will be really helpful. --- ### Excellent Database and File Repository - Overall rating: 5/5 - Reviewer: Alejandro G. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Lucernex for about 4 months now and it does make it easy for an analyst like me to pull the necessary data and utilize it for reporting and analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like usability of reports and exporting them. Easy to customize and ensures you are capturing the data necessary. #### Cons It can be confusing sometimes how data tables are set up. Within reports you can see the data column it is sourcing from. It can be difficult to trace back what is feeding inputs from an individual site's page. --- ### Great already, but could be a little better - Overall rating: 4/5 - Reviewer: Katherine P. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It's pretty user-friendly and easy to learn. There are a lot of functions that I think haven't been tapped in yet that would make jobs easier. #### Cons Search function in documents doesn't work too well. Timeout happens too quickly. Text in search bar on home screen gets deleted when you click out of the search bar. --- ### Liking Lucernex - Overall rating: 4/5 - Reviewer: Crosby G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall its a positive experience with a few suggestions for improvement. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the functionality of the ASC 842 schedules and ability to customize the payment options #### Cons I think the reports could be more streamlined. I find myself needing to run multiple reports to get the information I need. #### Reasons for switching to Lucernex Costar did not perform all the functions we needed from a software. --- ### Overall Good - Overall rating: 4/5 - Reviewer: LaKisha C. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Most, I like that it keeps all of the Lease Management together and concise. It is very easy to use, generates multiple types of reports and works well for the Tenant side of things. It helps to keep track of charges, increases, covenants/clauses, etc and is completely buildable for whatever you need it to do. #### Cons There are frequent times where it becomes slow and unresponsive. More than I'd like. Sometimes it can happen at the same time each day. --- ### Solid choice for lease management and compliance - Overall rating: 5/5 - Reviewer: Mustafa A. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been solids especially in how it centralizes lease data and supports compliance needs. While some workflows can feel a bit rigid or require extra steps, the platform generally provides reliable performance, helpful reporting, and a structured environment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lucernex stands out for its clean, intuitive interface and the way it streamline lease administration, making complex data easy to manage. We like the strong compliance tool, which helps to maintain accuracy with accounting standards. #### Cons The thing I liked least about Lucernex is that some workflows feel overly complicated, requiring multiple steps that slow down routine tasks a bit. --- ### Review of LX - Overall rating: 4/5 - Reviewer: Carrie W. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system runs all calculations automatically through the system by contract and by terms. The system supports both US GAAP and IFRS calculations and allows us to set up separate profiles with a clear audit log showing who performed each action. This significantly enhances the efficiency of our control review process. In addition, the system retains inactive profiles, enabling us to trace historical changes and updates when needed. #### Cons For quarterly lease reconciliation, when we export the report, we notice the the certain profiles are incorrectly classified. For example: a profile such as ABC may be mapped to XYZ. In these cases, we need to make a manual adjustment. --- ### Most Valuable Resource! - Overall rating: 5/5 - Reviewer: Anita C. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Lucernex is easy to use and easy to learn. The support offered by the Accruent teams and the Lucernex user community allows for constant improvement to how we use the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Lucernex is configurable at the customer level. This allows us to customize the application to meet specific use cases that are unique to our business. #### Cons I don't see any real cons with Lucernex. Everything is solvable. --- ### Data at your fingertips if you dont mind what it looks like - Overall rating: 4/5 - Reviewer: Paul C. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a System Admin I find that errors/bugs/defects are not solved in a timely manner. Generally ugly but I'm speaking more for our users on that. Document management is not great. I don't know how to expand on that without really digging into our process but in short, I kinda wish we had never added Documents into workflows because once a document is added within a workflow, you can never get rid of it. Lucernex needs a Document Retention Management interface. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Depth/granularity of data manipulation is really powerful and the ability to further customize MOST data with Javascript is game-changing. However some data is not accessible in JS and that would really enhance our process if that were to expand. #### Cons User interface is less than desirable. Lacks some QoL seen in modern web experiences. Search is not retained which is annoying when digging through the hundreds of reports. If you click into a report and its not what you wanted, you have to enter your search term again. I wish that Invalid workflows/tasks could auto-fix themselves if for example, the project membership requirement is rectified. --- ### Skimming the surface - Overall rating: 3/5 - Reviewer: Jennette S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been okay. We use it for accounting purposes, but I would love to see it used more robustly in our company. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is somewhat easy to navigate through. The Lucernex user groups have been the most helpful and the communication in the monthly meetings I find helpful. #### Cons The look is dated. The uploaders are difficult to use, the help notes are vague, the reporting filters and customizations are difficult. The new updates are communicated, but unclear if the user company has access to them. --- ### One Stop Shopping - Organized, Consistent, Reliable - Overall rating: 5/5 - Reviewer: Dawn B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Lx has been great. I have been working with the system for around 10 years and would recommend the software. It is not a perfect software, but we are able to run our business and do all the things needed within the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility of the software. I am able to adapt the pages, forms, workflows, etc. to meet my business processes/requirements. I am able to identify various solutions to a process and determine which solution best fits our needs. Other things I like are the communication tools that are available (workflows, forms, schedules, etc). #### Cons Reporting module and cross-table report limitations. Inconsistencies in some of the system admin pages, legacy information that should be removed or changed, terminology differences within the product. And the biggest issue is around the Ideas portal and the product roadmaps. --- ### Lucernex Overall - Overall rating: 4/5 - Reviewer: Jay R. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very positive and most of the people we collaborate with are very helpful and eager to make Lucernex a better product. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is a great product in theory. There is so much potential from a database and project management perspective that it could be a super powerful tool. #### Cons The final execution of the product does leave a lot on the table. Small gaps in the system make it a less powerful tool. Getting changes implemented with Engineering is an awful experience. Once something is taken on by them it is just sitting in a black hole. #### Reasons for switching to Lucernex At the time needed a FASB compliant system --- ### For the money, a disappointing and frustrating experience - Overall rating: 3/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For the cost, which is very expensive, I would expect this system to be easier to use, look more up-to-date, and provide many canned reports that are actually useful. Trying to pull reports to provide specific information and not a list that runs forever is difficult and frustrating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is an adequate lease management system for basic storage. The layout is somewhat easy to use once you learn the system. #### Cons The reporting is awful. Trying to create custom reports is nearly impossible. This system looks to have been created by IT professionals without the input of actual users. The system times out and kicks you out while reviewing documents. Overall, this is not one of my favorite database systems. --- ### Sr. Coordinator review of Lucernex - Overall rating: 4/5 - Reviewer: Rebecca M. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is fairly easy to navigate to find the info I need. It would be very helpful if there was a drop-down in the top right that allowed you to choose which "View" - Contract, Facility, Location - without having to scroll within the current View to find links to the other Views. It would also be extremely helpful to have a "Summary Page" of basic, most-often-referrenced, data for each Store #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Our accounting team says that, now that the initial kinks are worked out, it is fairly easy to pay the rent and certain types of reporting are easier. #### Cons We cannot SEARCH and Landlord Contact info is very jumbled or lacking! We need to be able to search not just for Store # or City, but for Landlord names, Property Management Names, Addresses of the Store or the Landlord, Development/Complex Name, etc... and that is not available. We are relying on our OLD system for this level of searching which we use on a daily basis. --- ### Lease Administrator Review - Overall rating: 4/5 - Reviewer: Donna A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use. When I started with my current employer, my experience from a few years before came back quite fast. Like riding a bike :) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ease of use. I am able to enter payments easily and find information and documents easily. I like using the Retro payments where they show the additional payments or credits in the Expense Schedule. Now just need to see how these help with reporting. #### Cons The "Add Expense Schedule Tab" I previously used LX at a prior employer. You used to be able to review the rent schedule and make edits before the charges posted. If you mistype or entered something wrong, you cannot fix it before you post to the account. Then only a manager can remove the charges so you can start over. --- ### One of the best and reliable Real Estate software solution - Overall rating: 4/5 - Reviewer: Vinni G. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is good whereas more interactive UI can be built which can ease users to use it. Also, it's a good real estate management tool in market. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Great software solution to maintain lease management and its value for money. Also have good customer support. #### Cons Can involve more AI features to the platform and also make UI more interactive. More features can be added in reference to make it more user friendly. --- ### Happy with Lucernex - Overall rating: 5/5 - Reviewer: Karthik S. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been smooth. System is pretty easy to understand and manage. From an admin perspective it has been smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Customer Support and ease of use. It has been easy to use and manage. Support has been responsive and prompt. #### Cons For any customizations, I have to reach out to support or PS team. It will be nice if I have access to do customizations or code changes. --- ### Please let us inactivate/delete old forms and workflows - Overall rating: 3/5 - Reviewer: Kelly A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it but I dont love it. I want to be able to inactive forms and workflows because it is just getting so messy in the system. It is getting harder and harder to work with as time goes on. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the contract management and tenanat management side of things. it is easy to abstract leasing and put the information in the system, we have a good system for that and updating contact info. #### Cons That you have to pay anytime you want any true customer support besides opening up a ticket that is hit or miss the emial communication is difficut sometimes a meeting is required. ## More reviews [Next reviews](https://www.softwareadvice.com/property/lucernex-profile/reviews/?page=2) --- Lucernex Reviews, Pros and Cons - 2026 Software Advice