ManageCasa is a cloud based product that is mobile friendly that can be used from anywhere at anytime. It is extremely cost effective, easy to set up, implement and use. I was personally able to take a Property Management Company from a completely manual system to a completely computerized system in no time

ManageCasa is one of the newer software products out there but that’s definitely one of its advantages! Their tech support is ALWAYS available at no additional cost! Live support during business hours and ability to submit support request(s) outside of regular hours. They go above and beyond to help you get your question/problem resolved.

Sometimes performance can a bit slower than I’d like.

We started doing the financials/accounting in house for one our properties and the other software platforms were too big or are hard to use.

The customer support is by far the best! Their response to support tickets is quick. The training is thorough and detailed. The team is friendly and patient. Plus they have videos to help with the process.The templates to download homeowners, transactions, and transactions is really easy to download. The set-up for our property was easy to integrate especially when we had to start from scratch. I like how the properties, vendors and homeowners, transactions are able to sync together. We had to send out a mass email to the homeowners and with adding documents and that went smoothly. They really put a lot of thought into this product and the features.

The ACH set-up can be tricky for the homeowners that aren't tech savvy.

The price was cheap, the tools seemed good until you used them.

Manage case is the reality of having a super buggy piece of software deployed matched with terrible support who don't answer phones or chats. We have a lot of properties in our portfolio and only put 4 in, and the difficulty in managing those was never something I could have imagined; terrible experience, you guys need to iron out the bugs and fix the UI.

finally a software which is easy to use. everything you use is shown and available. on your app, on your laptop or whereever and whenever you need it. you dont need to be a IT guy to handle this software - just use common sense.

the only thing i can think of: unfortunately there need to be more users so it will be even more efficient!

I have been pleased with our relationship, and that’s really what it has been, a relationship. They communicate well from day one and make it easy to transition to there software.

Ease of use and cost are the first things you notice. It’s a complete package that helps in all factors of property management. The staff is very responsive and they continue to put out new innovative ways to help our business.

It’s a growing company. There have been some functionality that was limited but they have gone the extra mile to work on those issues.