All ManageGo Reviews

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Leah

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great Product

A great Product and and designed with a very easy to use interface. Customer Service is great and really take all comments in consideration and keep on updating the system according to user feedback. The accounting features all of your basic accounting needs and some reports which are also somewhat customizable according to your selections. They also have great features for automating lease renewal signings etc. Their online payments also feature next day funding which is a great perk. They also offer great API integrations if you would only like to use some of their features and use other programs for different uses.

PROS

I enjoy the most their maintenance issues feature which by far exceeds all other real estate leading softwares.Their "package" and "amenity" management is also state of the art with all the latest options which places the old timers in shadow.

CONS

They can use more reporting options etc, which I am sure will come with time as more users give their feedback on what's important to them.

Vendor Response

Hey Leah, Thanks so much for your comprehensive review! It's awesome to hear you're enjoying a wide range of ManageGo features and appreciate our software's modernness. Our team is continuously innovating to bring our users more powerful tools, and we're working hard to make our reporting features as robust as possible. We appreciate you choosing ManageGo! Best, The ManageGo Team

Replied August 2023

Pearl

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Managego provides a platform for both tenants and owners to make operations simple and seamless

ManageGo's support team is here to hear your concerns and address them.

PROS

Managego gives our tenants a simple platform to pay their rent and communicate with Management regarding any maintenance issues or other requests. They are also a growing software with new features implemented regularly, and integrations with our accounting program.

CONS

The integration with Rent Manager is not as tight as other integrations, and there have been some glitches in the past with the payment processing which were understandably frustrating at the time.

Vendor Response

Hey Pearl, Thanks so much for your awesome review! We're glad you're having a positive experience using ManageGo and enjoy our platform's simplicity and dedicated customer support. We apologize for any inconvenience the payments glitch may have caused. Our team is continuously striving to improve our software to minimize future bugs and we've since fixed this issue. We appreciate you sticking with us! -The Team at ManageGo

Replied August 2023

Hudy

Real Estate, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

very satisfied with manage-go overall

very good experience in general

PROS

easy to navigate- easy to reach if there are any issues.

CONS

we had some glitches lately with funds being transferred in and out... changes in bank accounts without us being aware.

Vendor Response

Hey Hudy, Thanks so much for your feedback! We're glad you're having a positive experience using ManageGo and enjoy our ease of use. We apologize for any inconvenience the glitch may have caused. Our team is continuously striving to improve our software to minimize future bugs. We appreciate you sticking with us! -The Team at ManageGo

Replied July 2023

Esty

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

Observations

Great

PROS

Assists with tenant/manager issues. Complaints are handled in an efficient manner thanks to ManageGo.

CONS

Not sure as I do not use it so often, but my colleagues do.

Vendor Response

Hey Esty, Thank you for your review! Making everyday tasks more efficient for property managers is our goal, so we're happy to hear you find our software efficient in handling issues like complaints. Best, The Team at ManageGo

Replied August 2023

Bethany

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great Product

PROS

ManageGo is super easy to use and very easy to train on. We use it daily to keep track of payments, work orders and leases. The tenant app is very quick to use and it's easy for us to help show the residents how to log in and pay. ManageGo works seamlessly with our other property management software. I like that resident's are able to use the portal to submit their own work orders.

CONS

I wish there was a way to see a break down on the charges on the tenant's side of the app (i.e. an account ledger.)

Vendor Response

Hey Bethany, It's awesome to hear you're enjoying a wide range of ManageGo products! Our team is always innovating to bring property managers like you more features that help you work more efficiently. We recently launched our brand-new accounting platform, ManageGo Books, which gives users an in-depth look at tenant charges. Don't hesitate to reach out -- we'd love to show you! Best, The Team at ManageGo

Replied August 2023

chaya

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Does the Trick

We are very pleased with manageGo.

PROS

This software is comprehensive enough to do what you need yet not too detailed and comprehensive where you need a college degree to learn how to operate it.

CONS

There are moments here and there where I would like an added feature, but they do not really affect the functionality and the company is always open to ideas.

Vendor Response

Hey Chaya, Thanks for your kind review! Our team works hard to balance functionality with ease of use. We're so glad to hear you find ManageGo comprehensive while still being intuitive. It's always been our goal to grow alongside our clients and their needs, so we love hearing new feature ideas and implement them whenever possible! Best, The Team at ManageGo

Replied August 2023

mindy

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Account Executive

Using managego to track my tenant's rental payments and reversals has been so easy since we started using Managego

PROS

The Online portal is so user friendly and easy to use!

CONS

Sorry but don't have anything negative to say :)

Vendor Response

Hey Mindy, Thanks for your nice review! Our team works hard to make our software as user-friendly as possible, so we're thrilled to hear you're satisfied with its ease of use. Thank you for choosing ManageGo as your property management software :) Best, The Team at ManageGo

Replied August 2023

charles

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

the best for online tenant apps

The best customer support on our side and on the tenants' side.

PROS

the easy payment option, and the maintenance ticketing system. Ticket types can be customized and automatic emails can be filtered by user.

CONS

Our company is using this software for more than 5 years now and I honestly don't know of any cons.

Kerri

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very Satisfied User

we have a really great experience using managego(:

PROS

we have been using managego for a few years now and it's really great. tenants use it for payments and maintenance tickets

CONS

the customer service is great, so if you have any questions or concerns you can always reach out to them

Esty

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

most advanced property management software

We are very satisfied by what managego has to offer. They are constantly adding more options, and their customer service is amazing.

PROS

Clean site, easy to navigate, with a click of a button you can see any category linked to your tenant, for example tenant payments etc.

CONS

There are no cons i can thank of in the software

Miri

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

This is the best management software out there.

Extremely satisfied by the software and by the customer service.

PROS

Ease of use, and the appealing advanced layout options and design.

CONS

They keep on adding new features every 2-3 months so there's really nothing missing, it's only getting better and better.

mina

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Satisfied User

it's easy to use it and it's easy for the tenants as well

PROS

When you use managego, your tenants have a super easy app to pay rent with and submit maintenance tickets

CONS

their customer service is really great. we have been using them for a long time and have only good experience

Frimmy

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very Satisfied User

my two paragraphs above describe the experience pretty well

PROS

Tenants pay online on our website, or through the managego app, and the customer service is really great

CONS

Nothing to dislike. This is really a software that is worth using. They are always here to help you and they keep on adding new features

July

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

best for management

PROS

It's a very clean portal, easy to navigate.

CONS

I honestly don't have any complaints on this software.

Yides

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very Satisfied User

Would definitely recommend to use this. Great customer service

PROS

We use managego to collect tenants' rent and tenants can submit maintenance tickets online and keep track of it

CONS

We are using this for years now and it's really great. Would recommend to real estate property management companies

Hannah

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

ManageGo User

Excellent customer service and the simplicity of the online platform is outstanding.

PROS

Ease of use and integration with rent manager.

CONS

Payment errors occurring too often which upset tenants.

Vendor Response

Hey Hannah, Thanks so much for your feedback! We're so glad you're enjoying ManageGo's ease of use and our comprehensive integrations. We've recently upgraded our payment processing system which should minimize future bugs. We truly apologize for any inconvenience past errors may have caused. Our customer support team is always here for you and your tenants whenever a concern arises - we've got your back. We appreciate you choosing ManageGo as your property management software! -The ManageGo Team

Replied August 2023

Abe

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Review

PROS

Maintenance ticket system. Payment system.

CONS

Everything seems fine. Don't have anything to dislike really.

Vendor Response

Hey Abe, Thanks for your great review! We're so glad you're finding our maintenance ticketing system and our robust payment features useful. We appreciate you choosing ManageGo. Best, The ManageGo Team

Replied August 2023

Abraham

Real Estate, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Easy to use

PROS

With its simplicity and ease, it is extremely user-friendly on both the landlord and tenant portals

CONS

I always don't like to use more than one program as this might result in some information getting lost between the two. However, we did have a good experience with using an API

Vendor Response

Hey Abraham, Thanks for your great review of ManageGo! We're so glad you enjoy our platform's ease of use. We understand your hesitation about using multiple programs, which is why our team has worked hard to create an all-in-one solution for our users. Feel free to reach out to us at sales@managego.com if you'd like to see how we eliminate the need for other programs. Best, The ManageGo Team

Replied August 2023

nani

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

the best for payment processing and maintenance

the managego team is very responsive and knowledgeable

PROS

It's easy to track tenant payment and tickets, and it integrates with many systems including rent manager

CONS

I don't know of any cons here. this is an all around great software

stefanie

Real Estate, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Leasing Agent Review

Going very well for me

PROS

How easy it is to find everything that I need with a simple click not a whole lot of navigating all over the site

CONS

unless i just need more training... i struggle to find old work orders in the system other than that i am satifisfied completely

Vendor Response

Hey Stefanie, Thanks so much for your valuable feedback! We're thrilled to hear you're enjoying our software and that you're finding it simple to navigate. We'll pass along your problem with finding old work orders to our development team. In the meantime, try filtering your maintenance tickets by the due date (found at the top navigation bar) to find old orders within a certain period. If you need any additional help, reach out to our support team at managego.com/support - we're always here for you! Best, The Team at ManageGo

Replied August 2023

ruchel

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

i work for a management office

PROS

payment system works really well out tenants like it

CONS

great software to deal with does not crash

Perry

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Company

PROS

it's super easy for tenants to submit payments.

CONS

it's really a good software. user friendly

Moses

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2012

Running a vast variety of apartment buildings, condos, single story homes, and multiple studios, makes managing quite complicated. With ManageGo all complications disappeared. Implementation with MangeGo was smooth, and the software is very user friendly. Tenants barely have difficulty adjusting. The best part is that our accounting system is finally back in working order and our business runs in an organized, structured fashion.

C.

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2012

ManageGo’s software for property management was a revolution for us. The customer service is fabulous! We did not have any major concerns, but whenever we have a question they are always here for us. They go the extra mile to follow up and make sure our concerns are resolved completely. ManageGo helps us run the business more efficiently! "It's one extraordinary solution!"

Hana

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2012

Our main focus in property management is tenant satisfaction. ManageGo gives us the benefit of management and tenant interaction to its fullest. ManageGo software is great from beginning to end, and we have no complaints. Don’t hesitate. Go for it!”

Showing 1 - 25 of 25 Reviews