All Witco Reviews
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Sebastien
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
A very good Saas workplace application
The customers I had the opportunity to accompany the deployment of Witco are globally satisfied with the application and it allows them to offer an innovative and integrated quality workplace experience
PROSThe interface is clear and efficient. The proposed functionalities are well thought out and evolve regularly. The ecosystem of integrated partners is growing rapidly. The team is a real asset for this company: all those I had the opportunity to meet are of good level.
CONSStatistics can be improved, lack of customization (with regard to the SAAS model)
Manon
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Nice solution, easy to use.
Overall, Witco has been a great partner for the past 3 years. Witco teams are very agile and always eager to improve the product or find solutions. Their roadmap is clear and their software super easy to use for both clients and admins.
PROSEasy to use software for both administrators and clients. Many available features and a good ability to integrate new apps.
CONSGuest-management can be improved and more connected to the meeting room booking feature.
Gilles
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Witco for le Connecteur
Booking Rooms & Spaces is possible with billing solutionSalto integration for access control is esay to use
PROSIntegration are possible with others appsEase of useSaaS Solution and good pricing politics
CONSBilling interface is perfectibleIntegration specifications need to be shared with users
Reason for choosing Witco
French solutionPricingIntegration are possible with others appsAPI provided in the future
xavier
Real Estate, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Great reporting capabilities and easy tool to centralize all office services
Space planning & management, guest management, service requests to improve property management and tenant satisfaction
PROSWitco allows us to get valuable data insights to optimize our space management and pinpoint how we can enhance our tenants’ satisfaction thanks to KPIs on service requests and services in the building. The fact that Witco easily integrates our tech stack in their platform makes the lives of our property managers so much easier.
CONSA bit of training and commitment from the administrators is necessary to make sure the tool is used properly but customer support is very involved in helping our property managers, receptionists and tenants get properly onboarded
Alexandre
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Managing Coworking Spaces with Witco
Witco is easy to use and fit with our needs
CONSWitco is not completely bespoke for our company
vanessa
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
1st review for METAL 57
THE SOFTWARE is pleasant and rather easy tu use
CONSI can't program in advance my posts, when I have a meeting.... I can't post
Laurie
Real Estate, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Easy and client centric
Very easy, a robust partner
PROSEasy to implement and add more partners / services Easy to connect and use for our clients Clear roadmap
CONSThe full integration of space occupancy with digital signage and flex office management can be a feature to promote more
Pierrick
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Witco review
Easy to use, a lot of features available
CONSA good internet connection is required.
Balazs
Pharmaceuticals, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2022
Review
I liked the "My Day" module most which is a one-stop shop of various features allowing you to have info at a glance of all your current bookings, significantly speeding up end-user' booking processes.
CONSThe reporting features could be improved to allow more insight on utilization trends of each module.
Sophie
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2022
Review as the gestionnaire for booking
not possible to have an accidently double booking
CONSreally hard to get new users ( process too long)
Stefanie
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2024
Hält leider nicht was es verspricht bzw. wir uns erhofft haben.
Die Funktionalitäten und Möglichkeiten wurden überzeugend präsentiert und passen grundsätzlich ideal zu unserem Konzept. Jedoch hat die sehr zeitintensive Set-up-Phase (nicht ausreichend auf den deutschen Markt angepasst) und Nutzung über 6 Monate gezeigt, dass im Detail Limitierungen vorhanden sind, die für uns dauerhaft hohen administrativen Aufwand verursachen und die UX so einschränken, dass nur 10% unserer Coworker*innen die App regelmäßig nutzen.
PROSGrundsätzlich klingen die Möglichkeiten der Raumbuchung, Shop, Verwendung von Credits und automatische Abrechnung absolut passend für unseren Anwendungsfall, jedoch...
CONS.... ist das System auf den französischen Markt ausgelegt. Während des Set-Ups und auch heute noch limitiert uns dies sehr. Keine Nutzung von PayPal möglich, Belegung der Räume nicht intuitiv vergleichbar, Credits werden nicht auf den Monat limitiert. Alle Rechnungen müssen von uns manuell geschrieben werden. Unsere Coworker*innen nutzen die Software kaum, da nicht intuitiv genug. Gebunden an einen 2 Jahresvertrag. Zahlungen eingefordert mit Auslieferung des Systems obwohl es für unserer Coworker*innen aufgrund von System-Fehlern noch nicht nutzbar war.
Reason for choosing Witco
Mit der heutigen Kenntnis würden wir uns für ein Alternativprodukt entscheiden.
Fatiha
Commercial Real Estate, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
outil attractif
Cet outil permet de communiquer entres les occupants de la tour et les gestionnaires. Les demandes d'intervention se font via cette interface et permet une réactivité des agents concernés
PROSFacile d'utilisation et attractif, cet outil facilite les échanges possibles entres les occupants de la tour et les intervenants, les réservations de salle...
CONSCertaines fonctionnalités devraient être plus développées
Shérazade
Commercial Real Estate, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Adoption lors du déménagement de notre nouveau siège !
Expérience globale satisfaisante, prise en main rapide autant pour les utilisateurs admin que les utilisateurs finaux. Permets d'avoir toutes les fonctionnalités dans la poche
PROSL'adoption de l'application servicielle a été assez simple, les fonctionnalités proposée utiles : Réservation de salles de réunion, déclaration des incidents etc...
CONSDoit-être utilisé avec Bluetooth activé
Reason for choosing Witco
Witco nous a été recommandé par notre groupe, étant donné qu'ils avaient déjà adoptés la solution.
Zambetti
Pharmaceuticals, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Ambitious deployment, still ongoing...
So Far so Good
PROSThe interface is user friendly, and provides a "social network" experience that eases community management. It fosters the user experience and helps increasing their on site experience. The project team involvement is really appreciable.
CONSThe analytics (dashboard capabilities) can be improved
Reason for choosing Witco
SAAS model, but still able to consider clients needs
Pauline
Real Estate, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Successful collaboration and product integration for Covivio
Overall, Witco is a trusted and key partner to work with. It is a pleasure to collaborate with them on a regular basis. They are a dynamic company, eager to innovate and create synergies with other companies to deliver the best experience and product to the clients. I would highly recommend to work with them.
PROSThe quality of the integration they did with our solution (in webview) is really great, providing a smooth and optimal user experience. As a user, you have the feeling to use a single platform, rather than 2 separate solutions. They delivered this integration for one of our biggest client, Covivio which is a key player in the real estate sector. The client was very satisfied with the integration and it definitely helped us foster this relationship with them. On top, throughout the process, the product team was very efficient and proactive in the communication.
CONSThere's nothing wrong about the software itself.