All MultiSite Property Management Reviews
1-13 of 13 Reviews
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Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Multisite Systems SAS Review
It cover our property management software needs, for occupancy, maintenance, inventory, accounting in an all inclusive package without limiting or extra costs per seat.
PROSFast and Frendly support that Carter to our needs without hidden fees and lots of included add-ons.
CONSLook of grid, although it has many features and shortcuts that make every day transaction fast and intuitive.
Vendor Response
Thank you for reviewing our software. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I
Replied November 2018
Linda
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great Group to Work With
It has been very positive. They are always available for you if you are having any issues or you don’t understand just how to do a task.
PROSVery easy software to navigate in. Also works for many types of properties. I have used this for four different types of subsidized properties. Also easy to interface with HUD AND RURAL DEVELOPMENT properties. Over the years of using this software I have brought this software to four different housing authorities. The most versatile software for what I needed it to do. Was used a one Housing Authority that had four different programs.
CONSI really don’t have anything that I did not like about the software.
Vendor Response
Thank you for your review. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I
Replied November 2018
Jennifer
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
Multisite Review
Customer service is great, staff are always willing to try to correct issues we encounter.
PROSCustomer Support
CONSWhen system freezes and a call to customer service is necessary to restart program
Vendor Response
Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.
Replied November 2018
Iris
Commercial Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great Product
Customer service is prompt to reply and assist with solving problems. Multisite is very user friendly and customized to your needs. Reports are easy to read and understand.
CONSProgram is slow in the afternoon. Switching back from Corporate to Multifamily; it should have a icon where its easier to go back and forth between these modules, rather than constantly going into Preferences tab and choosing. Printer setup screwdriver 3rd party is frustrating at times if different printers need to be added.
Vendor Response
Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.
Replied November 2018
Meg
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Multisite
It has served our needs. Again issues are resolved quickly. We are able to integrate with InspectChek on the maintenance side or our REAC inspections which is very helpful.
PROSThe customer service is great, issues get resolved quickly. There are many facets to the software that were not available to us previously - like maintenance.
CONSSometimes the flow is not the best when entering a new applicant or getting ready to move in. When there is a lapse in time between move ins you have to reteach yourself.
Vendor Response
Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.
Replied November 2018
Nancy
Commercial Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
The support team is the best. Always available and always helpful.
Easy to navigate and support can be reached easily. They NEVER mind if you need help and will guide you until you get it.
CONSThe only thing I can possible think of is that when you have a credit card machine from a bank, it cannot be linked to Multisite, so that you have to enter your payment in manually-this is a two step process and it would be better to be linked in to the bank machine for a one step process.
Toshia
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great Software
I like the cloud based software, i can access from anywhere I am when needed. The customer service is SPECTACULAR!! Have a question or problem, they answer the phone, no machines or buttons to press to get to your party. I feel comfortable talking to any of the techs. Great product and service!
CONSWell this cons spot...I don't have any cons
Vendor Response
Thank you Toshia for your review. We pride ourselves on customer service.
Replied November 2018
Kimberly
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Happy Happy Happy
Very Professional Management Company, everyone on staff very knowledgeable always happy on the other end, and with lots of patience's .
PROSThe software is very easy to learn, makes my job easy.
CONSIf I have to find one bad thing about the software, it would be if you don't close out of the system properly, you will get lock out. But a quick email will take care of it.
Vendor Response
Thank you Kim for your kind review. It is always a pleasure to serve you.
Replied January 2019
Gigi
Individual & Family Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
We like MultiSite
Really Good!
PROSGreat support, great teachers. They are very patient.
CONSI don't really have any negatives at this point.
Vicky
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Multisite
Excellent!
PROSCustomer Service. They are always helpful and courteous!
CONSnot everything always on one screen to make it more convenient.
Vendor Response
Thank you Vicky for your review and support.
Replied January 2019
Lynn
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Fawn River Apts
I have worked with them for several years and it is a wonderful site and the support is amazing
PROSEasy to use and the functions and pop up boxes are easy walk throughs
CONSSometimes it freezes a lot and there are clitches
Vendor Response
Thank you for reviewing MultiSite. We appreciate the time taken to place a review. We use our reviews to improve our product and service.
Replied November 2018
Rhonda
Government Relations, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Centennial Estates Cooperative/Assistant Manager/Rhonda Webster
I love Multisite for all of our needs.
PROSNavigate through the system real easy and the Software Version is very useful.
CONSThere is nothing least about this Software
Vendor Response
Thank you for your review. We appreciate you taking the time to let us know how we are doing. Sincerely, MultiSite Team I
Replied November 2018
Rufina
Government Relations, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
MultiSite Review
Multisite has excellent customer service. Quick response to questions. Very thankful to have the executive from Multsite. She is an awesome advisor to first time users and continues to help.
PROSEase of use. No problems with software use.
CONSHave not had any problems with software use.
Vendor Response
Thank you Fina! We pride ourselves on excellent customer service.
Replied November 2018