It cover our property management software needs, for occupancy, maintenance, inventory, accounting in an all inclusive package without limiting or extra costs per seat.

Fast and Frendly support that Carter to our needs without hidden fees and lots of included add-ons.

Look of grid, although it has many features and shortcuts that make every day transaction fast and intuitive.

It has been very positive. They are always available for you if you are having any issues or you don’t understand just how to do a task.

Very easy software to navigate in. Also works for many types of properties. I have used this for four different types of subsidized properties. Also easy to interface with HUD AND RURAL DEVELOPMENT properties. Over the years of using this software I have brought this software to four different housing authorities. The most versatile software for what I needed it to do. Was used a one Housing Authority that had four different programs.

I really don’t have anything that I did not like about the software.

Customer service is great, staff are always willing to try to correct issues we encounter.

Customer Support

When system freezes and a call to customer service is necessary to restart program

Customer service is prompt to reply and assist with solving problems. Multisite is very user friendly and customized to your needs. Reports are easy to read and understand.

Program is slow in the afternoon. Switching back from Corporate to Multifamily; it should have a icon where its easier to go back and forth between these modules, rather than constantly going into Preferences tab and choosing. Printer setup screwdriver 3rd party is frustrating at times if different printers need to be added.

It has served our needs. Again issues are resolved quickly. We are able to integrate with InspectChek on the maintenance side or our REAC inspections which is very helpful.

The customer service is great, issues get resolved quickly. There are many facets to the software that were not available to us previously - like maintenance.

Sometimes the flow is not the best when entering a new applicant or getting ready to move in. When there is a lapse in time between move ins you have to reteach yourself.