All MyCommunity Reviews
1-22 of 22 Reviews
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Anonymous
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
The best property management software anywhere.
This software is easy to use, has many features not found in more expensive products. I really like having our own web site and not having to go to the management companies site. And TALogic takes care of get our domain and configuring everything.
CONSWe have not found anything that we don't like. The service is fantastic and personable. Communication with TALogic via email is quick and very responsive.
Jack
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
MyCommunity software will do everything or HOA needs and most of what we want.
After considerable time, effort, product evaluations and comparisons, we decided that TA Logic s web-based MyCommunity software would allow our HOA to do everything that we need, most of what we want, and at the most affordable price that we were able to find. The MyCommunity program has allowed us to automate everything that our self-managed Homeowner's Association needs including a web based accounting system, document storage and easy access for all of our Association members, discussion forums that are available for various member groups such all of the residents, board members only, and committee members only an much more. And although our HOA's MyCommunity powered website is still a work in process as we upload years of documents, the assistance and service that we have received from TA Logic has been outstanding because they are extraordinarily responsive and have been very efficient and effective in helping us learn about the capabilities of this program and to quickly resolve any issues that we've had, even when we created the problem. If I could give TA Logic an overall rating greater than five stars, I definitely would.
CONSMyCommunity software is very functional exactly as it is and yet TA Logic is apparently driven by a commitment to continuous improvement and they frequently update the platform with additional features that increases the benefits derived by its users at no additional cost, which obviously enhances its value . However, if you want a website that allows the user to do extensive customization and your HOA is willing to spend more of its member's moneys than it really needs to then you may find that this program will limit your Board's creativity and repress your officer's and director's ego gratification.
Heriberto
Mechanical or Industrial Engineering, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2019
Not user friendly
I don’t like the software at all. I tried to enrolled more that 4 times. I never ever been able to make payments online. The excuse provided it is that I have to use a desktop computer to do those simple steps
PROSI don’t like the software at all. I tried to enrolled more that 4 times. I never ever been able to make payments online. The excuse provided it is that I have to use a desktop computer to do those simple steps
CONSI don’t like the software at all. I tried to enrolled more that 4 times. I never ever been able to make payments online. The excuse provided it is that I have to use a desktop computer to do those simple steps
Vendor Response
Thank you very much for your time and review. We appreciate your feedback and are always working to improve the system. Please contact your community property manager directly for assistance logging in to system.
Replied July 2019
Bobby
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Easy navigation, great customer support
I love how easy it is to navigate through the site. Any problems are easily fixed by a quick email or phone call.
CONSI love everything about this. There is nothing I didnt like. Everything works great. They are always making it a better site and listen to customer feed back.
Ron
Computer & Network Security, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
You get it all
It solves all our communities needs.
PROSIt has everything a HOA will need to successfully operate their community and stay in touch with their home owners, tenants and vendors.
CONSI found only one con. A manager will need to spend a few days learning everything.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Dan
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
All you need for a self managed Homeowners Association.
Accounting is built in along with the usual document management and homeowner contact features. No need to set up and maintain separate accounting software.
PROSTA Logic is very responsive to user questions and suggestions for ways to improve and expand the product. Our HOA only had 30 days notice that the contract with our previous management company would not be renewed. TA Logic was exceptionally helpful in getting us up and running quickly and you can't beat the price!
CONSThere is a bit of a learning curve and it takes a while to understand how everything fits together. TA Logic has been very patient answering all my newbie questions!
Sarah
Online Media, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Stonegate
Easy to use. Has the information I wanted.
CONSDon’t use it that often so nothing at this point.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Christine
Civic & Social Organization, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
User Friendly
That it is quite user friendly. I was just recently elected to my condo board and I find that this software can be understood by the least techie among us!
CONSI can't think of anything that I do not like about this software at this time. If and/or when something comes up that I am not happy about then I will most assuredly share my opinion.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Ron
Real Estate, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
The best HOA/Condo property management software
MyCommunity, by TALogic, is the most versatile software for the HOA/Condo management industry. They excel in both providing a platform for the professional property manager and for the self managed community. MyCommunity is both easy to use and the most complete software package available anywhere. The features go on and on, and they are constantly adding to make their system the best!
PROSMy Community includes most every feature you may require. And if you have a need that would also benefit everyone, they are more than happy to add it to the system for all. With MyCommunity you get it all. There are NO extras or add-on's to buy. And the greatest part is it is only monthly.
CONSCustomer support works all the time! So you can expect responses at any time. Weekends too.
Anonymous
501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Overall experience is positive
the benefits are clear.
PROSI really like the ease of use and friendly User Interface, things are easy to navigate and all information is right at your fingertips.
CONSThere is really nothing that i can speak to at this point from a con or negative standpoint. A little confusing at first, but easy to figure out once you start using.
Renee
Hospitality, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Easy access
Easy to use and very convenient
PROSEasy to use & follow. No problems with it so far.
CONSNothing that comes to mind. Haven’t had any issues so far.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Katie
Education Management, 5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Great Site
Ease of use and navigation, attractive layout
CONSThere is nothing that comes to mind as a drawback
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Brian
Hospital & Health Care, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed July 2019
Good communications, underutilized
Communications are pretty good overall, email notification is not reliable when new articles are posted and there is no message board or "chat room" to engage in discussions
PROSEase of use and easy to find what you're looking for
CONSVery basic, not sophisticated limited as to what it can do
Vendor Response
Thank you very much for your time and review. We appreciate your feedback. Please contact your community property manager directly for assistance logging in to system and to verify the "forums and chat rooms" feature is turned on.
Replied July 2019
David
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Great System
TA Logic's software has been a really beneficial addition to our community association. We had a lot of transition from the previous mgmt. company and with that the opportunity to use a cheaper and more versatile software. TA Logic has really helped us make available to our owners so much more than they had before in an integrated solution. Customer support is very attentive and personal. Many thanks from our team to theirs.
PROSIt does everything a property manager needs to manager a property.
Jan
Education Management, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Jan Review
I used this software will serving on a board in an association in FL. I still use the software now to access documents and financial statements.
PROSDocuments and financial are accessible on line
CONSNone.
Steve
Computer Software, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2019
Review
Relatively easy to use. Has all features that I seem to neee.
CONSNothing comes to mind other than remembering my login credentials.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Brandon
Education Management, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
Great Way to Connect
I enjoyed the ability to quickly and easily connect with neighbors in a secure setting.
CONSI have not found a distinct feature that I dislike. So far, it has been great.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Suzanne
Veterinary, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Mycommunity review
I do not use this for my business.
PROSease of use, easy to navigate. User-friendly.
CONSThere is somewhat of a learning curve but is easy.
Vendor Response
Thank you very much for your time and review. We appreciate your feedback!
Replied July 2019
Jim
Used free trial
OVERALL RATING: