--- title: "Occupier Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Occupier. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Occupier is a good fit for you!" source_url: "https://www.softwareadvice.com/property/occupier-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Real Estate Property Management Software](https://www.softwareadvice.com/property/) / [Occupier](https://www.softwareadvice.com/property/occupier-profile/) / Occupier Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/occupier-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/occupier-profile/alternatives/) # Occupier User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 19 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 11 reviews (58%) - 4 stars: 8 reviews (42%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Occupier customer reviews Showing reviews 1-19 of 19 (page 1). ### Very good solution - Overall rating: 5/5 - Reviewer: Ana N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good use, easy to manage #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to check the documents, and the systems follow with reminders of the lease terminations/renewals #### Cons It will be great to have a section dedicated to property insurances, once it is almost mandatory to have one when we are talking about contract lease. #### Reasons for choosing Occupier Features, technology and safety of the system --- ### Great customer service, ease of use - Overall rating: 4/5 - Reviewer: Pamela C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Occupier has great customer service from our Sales Account Rep. to our Account Executive and implementation team, all have been great, knowledgeable, and helpful. The product is straight-forward and makes viewing and using easy. Also, Occupier gave us the option to enter all of our agency's leases into the Occupier system at startup which was helpful. Price was very good. #### Cons There are no negatives right now as we recently acquired the product. #### Reasons for choosing Occupier The sales team at LeaseQuery was very intrusive and did not make their pricing clearly known and then pricing changed from the quote they gave us, without notice or reason. Visual Lease product looked comprehensive but didn't have the ease of use as Occupier. --- ### CBRE Review - Overall rating: 4/5 - Reviewer: Jeremy D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I would say pretty good but again it needs to keep evolving for us to use it to its full potential. The interface needs to get more features and be customizable to make the overall experience better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Product is extremely easy to use and update. Our clients interactions on it seem to be quite good too. #### Cons We need to better be able to communicate critical dates with our clients. I find the deal management screen should be customizable with what you want to show and it is lacking in features. Also, a daily digest would be incredibly handy but we have not got that yet. #### Vendor response Hi Jeremy! Thank you for your review! We appreciate your thoughts and insights into the product. We hope you like the addition of a weekly (daily if you'd like) digest email! Replied September 2021 --- ### Occupier User Review - Overall rating: 4/5 - Reviewer: Jacob H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the product. I've transitioned all my survey decks from PDF to incorporating into this platform. Client feedback has been great and a significant value-add. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Simplistic nature of the tool and ability to share with the client. Captures all major components and data points for which the product is intended for, mainly being site location and analysis. #### Cons Missing some important input functions in the site selection window i.e. delineation of Base Rent and NNN's; Warehouse vs. Office square footage for flex space, building library to select commonly used buildings for multiple surveys. Would like a master dashboard showing all my clients and upcoming lease expirations, option dates, etc. #### Reasons for choosing Occupier N/A #### Vendor response Jacob - Thank you for your feedback. We have been collecting a ton of feedback around site selection and will be identifying where we can fit enhancements into our product roadmap. Thanks again and we look forward to continuing to work with you. Replied June 2020 --- ### Highly Recommend - Overall rating: 4/5 - Reviewer: Daniel B. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Full visibility and accountability in advancing deals is critical to successful expansion and growth. It has made my life much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Occupier has changed the way in which I help manage real estate and pipeline for my clients. There is a place for a spreadsheet, just not when it comes to managing a pipeline. #### Cons The proposal summary tool could be improved slightly to account for retail type deals. #### Vendor response Hey Dan! We appreciate your review, thank you! Stay tuned for new features coming along soon. Thanks, again! Replied September 2021 --- ### Efficiency at its finest - Overall rating: 5/5 - Reviewer: Jeremy A. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent experience with additional improvements ahead! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helps me and my team manage more deals, which means more revenue for everyone and happier clients. #### Cons There is not anything that I would change about this software at this time. #### Reasons for switching to Occupier A client asked for more #### Vendor response Hi Jeremy, Thanks so much for your review! We appreciate your support and are happy we can help your team stay efficient! Replied September 2021 --- ### Occupier Review - Overall rating: 4/5 - Reviewer: Emma G. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its a great data tracker for us and I have enjoyed using Occupier to see the set pipeline of how different clients and properties are progressing. I need to use more to upload different documents and whatnot, but overall I really enjoy it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy the dashboard the most, because seeing the quick quantitative facts of each individual client / deal that is on the dashboard. I also enjoy the pipeline system that shows where it is in the process and what has been completed. #### Cons When inputting some of the information, it is hard to skip over some of the categories as well as finding ways to present the data in an organized way when exporting it to Excel. #### Vendor response Hi Emma! Thank you so much for your review. We are glad to hear your are enjoying the dashboard and the pipeline features. Replied September 2021 --- ### Been using Occupier for less than 6 months but would recommend - Overall rating: 5/5 - Reviewer: Andrew M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far there haven't been any problems and I feel like its helped me get up to speed with reviewing our leases. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Layout is clean and easy to navigate, compared to a couple of other lease management programs its much easier to read. #### Cons When you are organizing the status bars (name, update, priority, etc.) it will always default from first added to last added in deal tracker. Would like an option were when you log in it sticks with whatever you had previously asked the filter to organize as. #### Reasons for switching to Occupier My previous company used lucernix and it could be difficult to navigate and also constantly updating but not changing anything for the better. #### Vendor response Thank you for your review and support, Andrew! Replied September 2021 --- ### From a Real Estate Brokerage Perspective - Overall rating: 5/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Many of the companies that I represent were not organized in managing their national / regional portfolios, often times missing key dates and notices. Occupier has solved that and made the whole process more streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Occupier's platform has helped many mid to large sized companies that I represent organize the details of their portfolio. The platform was quick to role out and easy for companies to get up and running. #### Cons The company is young so their are a few features that are still being developed. With that said, everytime my clients have asked for something to be added/changed they have responded quickly and positively. #### Vendor response Hi David! Thank you for your support of Occupier and review. We are so glad that you and your clients are finding our real estate solution impactful! Replied September 2021 --- ### Occupier is fantastic! - Overall rating: 4/5 - Reviewer: Pete Q. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The system is easy to use, easy to learn and the reminder alerts are fantastic. #### Cons There isn't anything I don't like - might be too simple for some users. #### Vendor response HI Pete - Thank you so much for your review! We appreciate you being a customer with us. Replied September 2021 --- ### Organize and Manage your transaction business - Overall rating: 5/5 - Reviewer: Martin H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our transaction include at least two on the brokerage team and often 2 or three on the client team and then 2 on the Landlord team and then multiples on the project management team. Occupier allows for all parties to be connected and track the project. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best feature is creating an ecosystem for transactions. Occupier allows you to keep all documents, surveys, tour books, analysis, plans and other data points all in one place/ecosystem. No more searching emails or shared company drives to find a document. Everything is filed under a logical grouping for ease of access. The communication tool which connects all teammates to the same ecosystem forces team accountability without any one person having to be the manager or process pusher. Everyone's role and delivery dates are clearly outlined and communicated. Slackers can't hide. #### Cons Making the product even more intuitive is the next step in the user experience. Some of the inputs are a bit cumbersome to fill out but can be made more efficient in future iterations. #### Vendor response Martin - Thank you for the feedback, especially as it pertains to improving the inputs. We are always looking for ways to simplify if not automate that portion of the platform. Replied June 2020 --- ### Excellent Tool - Overall rating: 5/5 - Reviewer: Brendan C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and the product is evolving in thoughtful and useful ways. Very happy. #### Cons The ability to adhere to the new accounting rules will be helpful. #### Vendor response Brendan - Thank you for your feedback. We are happy to announce that we will be officially releasing our lease accounting module in the Fall. In the meantime, we'd be happy to discuss adding you to our initial beta rollout. So far we have positive reviews from our current customer base. https://finance.yahoo.com/news/occupier-launches-features-centralize-mission-130000238.html Replied June 2020 --- ### Great addition to our Lease Admin - Overall rating: 4/5 - Reviewer: Dimple M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Implementation team - supportive throughout the whole process #### Cons Some of the clauses were incorrectly classified, and the correction is taking a little longer than I think it should #### Vendor response Thank you for your review, Dimple! We are glad you are enjoying the lease admin module. Replied September 2021 --- ### First impression of Occupier - Overall rating: 5/5 - Reviewer: jill s. - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Your on-boarding staff is excellent! They are helpful, informed, precise, and detailed oriented so that mistakes are not made. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reminder of when the lease terminates-now I need to know the notice period and when to give notice to the landlord. #### Cons I would like the software to store and enable floor plans-2D graphics. It does not do this #### Reasons for choosing Occupier [SENSITIVE CONTENT HIDDEN] was persistent and convincing. His offer of a three month free trail was very helpful. #### Vendor response Thank you Jill for your review! We are glad you are enjoying Occupier. We could not agree with you more in regards to our on-boarding and implementation teams, they are fantastic. Thanks, again! Replied September 2021 --- ### Great use - wish there was more export capacity - Overall rating: 4/5 - Reviewer: Amy B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the way it looks, clean and shows well to clients #### Cons I wish there were better export features #### Reasons for switching to Occupier We switched from and internal tool Markets App #### Vendor response Amy - Thank you for your feedback, specifically around your desire for additional export capabilities. We will be rolling out additional capabilities here that relate to your existing clients active leases and critical dates by the end of the month. We are exploring enhanced reporting functionality for the 2nd half of this year and will look to coordinate with you on what you and your team are looking for. Replied June 2020 --- ### Excellent tech product helping tenants manage their real estate - Overall rating: 5/5 - Reviewer: DAVID S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great team that continues to improve their product. Product is very user friendly. The value is well beyond the cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability in easily input lease data and to set reminders for critical dates. #### Cons There are some inputs that should be drop down options rather than typing in info, and a few inputs that need to be more easily customized. But I believe all of those issues have already been resolved by the Occupier team. #### Vendor response Thank you, David. Please keep the feedback coming. We look forward to continuing to work with you. Replied June 2020 --- ### Gellfam - Overall rating: 5/5 - Reviewer: Marisa A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we have been able to review our costs quickly, this has saved us time and money. Prior to Occupier we were using Excel spreadsheets to track leases and the cost for each location. This was cumbersome and not accurate #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros East to locate leases, and the details within. Customer assistance is TOP NOTCH #### Cons Not always that easy to upload and add an lease renewal to an existing location. Would like to have an easier system for that option. #### Vendor response Marisa - Thank you for your feedback. We will be rolling you enhancements to amending a lease within Occupier which will improve the process of managing renewal details within your account. We will touch base shortly to walk you through it. Replied June 2020 --- ### Excellent - Overall rating: 5/5 - Reviewer: Duke L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user experience. The ease of use and the workflow. #### Cons Nothing, it is all seamless and is well thought out. #### Vendor response Duke - We appreciate your feedback and alignment on where we need to go with transaction management tools for both tenants and brokers. We look forward to collaborating further with you. Replied June 2020 --- ### Great Tool - Overall rating: 5/5 - Reviewer: Sara C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - ease of use - abstracting services - client service #### Cons - would like more reporting options - add Legal to deal stages #### Vendor response Sara - We have enjoyed working with you and your team so far and appreciate your feedback. We are exploring additional reporting functionality during the 2nd half of this year and will want to collaborate with you and your team. As for legal as a stage, we added LOI based on past user feedback to account for this stage of the process. I hope this works for you. Replied June 2020 --- Occupier Reviews, Pros and Cons - 2026 Software Advice