PackageLog 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PackageLog

4.8

(4)

Pricing

Starting at $49.00 per month

About PackageLog

PackageLog from LogWare is a cloud-based solution designed to help property management professionals track incoming packages for residents. Key features include package tracking, notifications and custom branding. The solution caters to needs of industries such as concierge, hotels, apartments, condos and on-campus housing.

PackageLog offers a security feature to ensure packages are delivered safely using a PIN. It also allows recipients to add agents to their profile so that a roommate, spouse or other person can receive packages in place of the resident.

PackageLog’s dashboard view shows the number of packages waiting to be picked up, packages returned to sender, missing packages and items on hold. Users can also enter information about each resident and package for future reference. Property managers can customize notifications for texts or email, and users can display deliveries awaiting pick-up on a screen mounted in a community lobby.

Services are available on a monthly subscription basis.

PackageLog Screenshots

PackageLog Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per feature, per month

No plan information available

PackageLog Features

Popular features found in Mailroom Management
Alerts/Notifications
Barcode/Label Management
Intelligent Mail Support
Package Tracking
More features of PackageLog
Data Import/Export
Duplicate Management
Reminders
Search/Filter
Signature Capture
SMS Messaging
Status Tracking
Third-Party Integrations

PackageLog Integrations

RealPage

Merlin

Entrata

PackageLog User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

5.0

Value for money

4.3

Customer support

4.3

Functionality

4.3

Have you used PackageLog and would like to share your experience with others?

Matt B.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Love it!

Great and makes things way easier than other options!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This service is great for tracking resident deliveries and packages.. It keeps everything all in one place so it's easy to use and alerts the residents when they have items to be picked up.

Cons:

You cannot check out all the packages at one time. You have to do them one by one.

Reasons for choosing PackageLog

The price was great and it connected to our system.

Amanda C.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Package Log

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Packagelog is very user-friendly and efficient.

Cons:

The scanner portion did not always work.

Verified

Reviewer

Consumer Services

11-50 employees

Used other for less than 2 years

Review source

Reviewed May 2021

Logging for 450+ apartments

Using PackageLog was a learning experience. I found out the best ways to organize my package room.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy because it also gave you options for the type of courier. It also provides the ability to schedule when your package notifications go out so that residents aren't trying to pick up packages at the same time you're logging them in.

Cons:

A feature that PackageLog could implement would be messaging current and former residents to make it easier when auditing the package history.

Chuck B.

Verified reviewer

Graphic Design

11-50 employees

Used other for less than 2 years

Review source

Reviewed March 2021

Great for student housing!