Is PayProp right for your business?

We’re here to help you make the best Property Management Software choice.

best for

  • Property Management
  • Best For Most Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Good value for money
  • Good ease of use
  • Good functionality

What is PayProp?

With PayProp, you can collect and match rent to the right tenants, make outgoing payments, report on your entire portfolio and more in just a couple of clicks. PayProp’s powerful property management platform automates the crucial financial administration of a property rental business, freeing up real time for real estate professionals to do what really matters. To date, PayProp has successfully processed over $9bn in rental payments for property professionals around the world. PayProp's expert support team can be reached by phone or email.... 

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Our platform - PayProp’s end to end rental payment platform frees property managers up with real time to do what really matters. Get more out of work. Get more out of life.
Our platform - PayProp’s end to end rental payment platform frees property managers up with real time to do what really matters. Get more out of work. Get more out of life.
Real time bank integration - Your entire rental property portfolio at your fingertips, instantlyLive, accurate totals, direct from the bank to your dashboard. Real time owner and tenant balances.
Real time bank integration - Your entire rental property portfolio at your fingertips, instantlyLive, accurate totals, direct from the bank to your dashboard. Real time owner and tenant balances.
Real time payments - Automate your rental payment admin from end to endFrom paid in to paid out and everything in between in a couple of minutes–for your entire portfolio.
Real time payments - Automate your rental payment admin from end to endFrom paid in to paid out and everything in between in a couple of minutes–for your entire portfolio.
Real time security - Rest easy knowing our platform is safe, encrypted and secure.
Real time security - Rest easy knowing our platform is safe, encrypted and secure.
Real time communication - Live, proactive tenant and owner communicationAutomate your payment notifications and reminders.
Real time communication - Live, proactive tenant and owner communicationAutomate your payment notifications and reminders.
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User Review Highlights

4

3 Reviews

5
1
4
1
3
1
2
0
1
0
3.5

Ease-of-use

out of 5
3.5

Customer Support

out of 5
3.5

Value for money

out of 5
3.5

Functionality

out of 5

Read user reviews

How easy is PayProp to use and deploy?

PayProp supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 3.5 star rating for ease-of-use.

What do verified users say about PayProp

4/5 out of 3 Reviews

Showing 3 reviews

Nathan

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2018

If you are serious about property management.. you need PayProp!

Very smooth process and customer support is top notch.

Pros

Automates your entire payment and reconciliation process, saving you time and money and all but eliminating human error. Invoices, remittance and payment statements, extensive reporting and accounting facilities.. takes care of all accounting and payment service, so that you can focus your efforts on customer service and growth! Customer support is superb.

Cons

What's not to like?! Add document sharing and a few tweaks to reminders and, PayProp will be by far and away the most cost effective tool on the market.

Response from Humanstate

Dear Nathan, Thanks for writing and sharing such an amazing review. We're thrilled that you've been enjoying your experience with PayProp. Customer experience and satisfaction are a big priority for us, and this just reaffirms the hard work we're putting into creating a seamless customer experience every day. Regards, The PayProp Team

Replied March 2019

Paul

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2018

PayProp

Payprop delivers an immediate view of who has paid and anyone who hasn't instantly. No more checking Bank statements against properties. This also provides automatic Landlord statements so these before took hours and hours to produce thus reducing and freeing up time to spend serving our customers and Landlords

Pros

Straight forward linkage to all properties and payments. 100% accurate with no anomalies.

Cons

Time to set up can be tedious, but worth it once populated and updated

Response from Humanstate

Dear Paul Thanks so much for your recommendation! You've touched on many of the points that we believe make PayProp a great companion to lettings businesses. We look forward to working with you for many years to come and to keep helping your business thrive. Regards, The PayProp Team

Replied March 2019

Simon

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

February 2019

Looked good but the reality has not matched our expectations

For us, the overall realisation of their (payprops) promise has failed to materialise. I genuinely hope you have a better experience than we have had - In all honesty, we regret having signed up with them.

Pros

When demonstrated, it seemed to be pretty straightforward in use and although not specifically designed for our proposed block management usage, we were assured of the flexibility to make it fit.

Cons

The variations to block management usage have been very, very difficult for us to adopt. Senior payprop staff have attended our premises and promised a better performance, but in reality, little has actually been delivered. Even professional accountants preparing our clients annual block accounts have failed to understand the complexity of the statements provided! National Westminster seem slow (by slow I mean, for example, that we still await a paying in book a mere five months, yes FIVE MONTHS, after it was requested). I have rung customer services today and the promised call back has not materialsied. It is now 3.04 p.m. and customer services phone extension is not answering and you are directed to answerphone! The customer unique reference has been a problem too and the Nat West have recorded these incorrectly at branch level for cheque payments - as a consequence we have a large number of unreconciled credits.

Response from Humanstate

Hi Simon, Thank you for your feedback. We're sorry that your expectations have not been met. It is never the kind of experience we want our customers to have on our platform, and we are investigating your complaints to the full. As you say, PayProp wasn't specifically designed for block management usage. However, given its flexibility, we worked hard with you to accommodate your acute need of a client money solution as explained to us. It is regrettable that things didn't pan out as expected. A senior member of our team will reach out to you soon to address any remaining issues as swiftly and seamlessly as possible. Thank you, The PayProp Team

Replied March 2019

Showing 3 reviews
PayProp

PayProp

4/5 out of 3 reviews