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PayProp vs Shiftsuite

PayProp vs Shiftsuite

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Overall Rating
4.5 (11)
4.1 (32)
Ease-of-Use
4.1 / 5
4.2 / 5
Value for Money
4.2 / 5
4 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.2 / 5
3.9 / 5
Last Review Written
May 18, 2024
April 25, 2024
Pros/Cons
  • Pros

  • Takes care of all accounting and payment service, so that you can focus your efforts on customer service and growth. Customer support is superb.
  • I appreciate the excellent support from [SENSITIVE CONTENT. He is super helpful and has offered to walk us through the reports to better explain them.
  • I love being able to work from anywhere. This software gives the freedom to work remotely.
  • Cons

  • Even professional accountants preparing our clients annual block accounts have failed to understand the complexity of the statements provided.
  • The variations to block management usage have been very, very difficult for us to adopt.
  • For us, the overall realisation of their (payprops) promise has failed to materialise.
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  • Pros

  • They've always been supportive, enthusiastic, and great to work with. I would highly recommend them.
  • The customer support staff is amazing, I send off an email and I typically get a response almost immediately whether by email or phone, the staff is very personable, and friendly egar to help.
  • My experience with shift has been great. The software is very useful, fast and user friendly.
  • Cons

  • The uneccessary PAP complexity. Makes tracking end dates difficult and results in angry clients at times.
  • The information that can be stored under the unit files in each Corporation is more of a one stop shop it is just the steps to get you there. Recording or entering information is time consuming.
  • Little bit slower in a slow network environment. Hard to edit in invoices with spelling and etc.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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6 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos