Pilera Software vs SimplifyEm

Pilera Software has 16 reviews and a rating of 4.69 / 5 stars vs SimplifyEm which has 116 reviews and a rating of 4.12 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.69 / 5 (16)
4.12 / 5 (116)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 14, 2021
August 24, 2021
Pros/Cons
  • Pros

  • Software is easy to use, aesthetically pleasing, and very user friendly. Customer service/support is always so helpful and quick to respond (Rhonda is our go-to and she is incredible!).
  • The ability to provide a Resident Portal to every homeowner or tenant. The product support is exceptional.
  • Cons

  • I don't like that we can not set households up.
  • We use the email feature the most. And the lack of customization is frustrating at times.
  • Pros

  • Simplify 'em was easy to use and integrated well with our property management system.
  • It really is relatively simple to learn, very simple to use, and support has been awesome.
  • Cons

  • I have had a software problem for over a month. I can't move tenants in or out and can't edit leases without my browser locking up.
  • The tenant portals failed to link up with the software. You can't add any other income categories other than rent received and late fees.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

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FrontRunners

2021

Advisor Recommendations

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65 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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