Property Boulevard Software

We are happy with our choice and like Property Boulevard.

A system that was supposed to make my life easier, just added another layer of work. This might work well for other users, especially apartment building managers, but it isn't a great product for retail property managers.

This program is like going back in time, it is like installing a dial-up modem and selling it as high-speed internet. It is horrible, the format is antiquated and the ease of use is absolutely horrible. However, the absolute worst part of this program is the customer service. Apparently, there is only one person who can help you with any sort of issues and he is probably the rudest person I've ever spoken with. He talks down to you, he is condescending and inserts his little snarky comments any time he can. Half of the time he does not actually even solve the problem, just basically tells you to live with the malfunction and carry on. I am a relatively calm person but anytime I have to speak with him, my blood pressure rises. I honestly cannot stand him and it is appalling how there is NO ONE ELSE to talk to over there.

After an exhaustive search, we selected Property Blvd as a SAS solution and it has been a great fit for our business. The SAS offering provided back-up and software upgrades done by the vendor and removed that overhead from our small business. Overall, the software handles the Property/Tenant relationship with great reports and easy to use features. The accounting solution allows for integration with the property/tenant/vendor solution at the client's disposition, which is great.

After reviewing over 12 different solutions for in-house or SAS type solutions, we settled on Property Boulevard for our business. If it was not for Capterra, we would not have been able to assemble the range and diversity of solutions to review.

I was employed for many years by regional and international real estate firms. I "retired" from them at the end of 2010 and set up my own LLC. I specialize in property management, leasing, construction management and lease administration support services. I worked with a number of systems over the years the most recent being YARDi, for 10 years. I am using the 10.12 version of PM, which I purchased in January 2011. Implementation was very easy. I purchased the system from the vendor and they were extremely helpful. They walked us right through the process and we were up and running in a matter of days. Customer support has been great. We ask questions and receive answers promptly via e-mail and we also arrange tele-conferences using Go-To-Assist. Monthly reporting is a breeze, the reports are professional, and they have been well received by my clients. I would highly recommend Property Boulevard!