Is Property Meld right for your business?

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best for

  • Property Management
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Property Meld?

Property Meld is an intelligent maintenance solution founded on solving property maintenance inefficiencies. Our streamlined solution gives you complete oversight and control over the maintenance process with access to real-time communication with all key players (residents, vendors, technicians, and owners) in one place. Easily schedule, track, and communicate work requests and turnovers. Giving your company more time to focus on growth, enhance repair speed, and ensure resident satisfaction. Designed for single-family residential and some multi-family residential property management companies.... 

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Tenants
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Spending
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Properties
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Tenant requests
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Vendor calendar
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User Review Highlights

4.27

24 Reviews

5
17
4
3
3
0
2
1
1
3
4

Ease-of-use

out of 5
4

Customer Support

out of 5
4

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"The communication aspect and API to our PM software. It tracks our work orders like we thought and allows us to share important information with our investors immediately."
  • icon"Searching for properties, open repair tickets, status of repairs, etc is easy to find, and the software is very intuitive to use."
  • icon"Every time we suggest something they actually consider it and help make them better. It has been wonderful working with them."
  • icon"I hate my rental company waited so long to get this. I prefer this over calling into the maintenance line any day."
  • icon"Lack of information submitted to vendors, disrupts vendor's normal processes, inefficient for vendors to use, makes communication difficult."
  • icon"The support staff is rude and ineffectual. Not only can they not make an appointment, even if workmen screws up an order but also they are condescending."

Read user reviews

How much does Property Meld cost?

Starting price - $1.60 per unit Contact Property Meld for detailed pricing information

Free trial

Not Available

Free version

Not Available

Which features does Property Meld offer?

Core features:

Accounting IntegrationActivity DashboardActivity TrackingAlerts/NotificationsAPIAutomated SchedulingBilling & InvoicingCalendar ManagementClient PortalCommercial Property ManagementShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Property Meld to use and deploy?

Property Meld supports multiple deployment options, including: Cloud, SaaS, Web-based, Windows, Mac, Linux, Chromebook.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about Property Meld

4.27/5 out of 24 Reviews

Showing 1 - 5 of 24 reviews

User Profile

Arielle

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

December 2018

The Easiest Platform to manage large complexes!

Pros

The ease of use for this program is unlike any other. Tenants are able to file complaints, schedule maintenance appointments, and even pay invoices. It makes tenant housing maintenance a breeze!

Cons

The interface is very simple and easy to navigate. Can't complain!

Response from Property Meld

Arielle, Thank you! We love having awesome partners like you work with us!

Replied December 2018

Mark

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Property Software Usage

Ease of communication with all parties involved in the process.

Pros

Property Meld had SMS communication that allowed us to move back and forth between vendor, tenant, and owner that was great to use.

Cons

The ability to use for our internal employees, not vendors, was challenging.

Reasons for choosing Property Meld

N/A

Reasons for switching to Property Meld

SMS

Michael

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

November 2021

Don't sign the year contract

Pros

They have great sales people to convince you to buy their product

Cons

Tenants and vendors hated it. Meld makes you sign a year contract and when their product doesn't work (as they know it won't), you have to pay a huge sum to get out of the year contract.

Tim

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2016

Excellent Experience. Valuable Tool

After doing almost all of our work orders in our enterprise software and through email and phone calls for the last 10 years, we identified a communication issue between tenant, vendor and property manager. We spent several months identifying several versions of work order software that provided various solutions to the issues we were having. After demo-ing two different solutions, it became clear that Property Meld was the absolute best choice. It solves problems we didn't even know we were having and after just a few months, our tenants and property managers have provided 5-star feedback. The most valuable pieces are that Property Meld connects the vendor and tenant and allows our Property Managers to be managers and not get stuck in the middle of a maintenance request scheduling it, getting keys and there is absolutely no chance a work order sent to a vendor can fall through the cracks. The daily summary emails helps our mid-level management staff keep track of what is going on in our manager's portfolios and really allows them to take an active role in their career development which is a value at Dodson Property Management we take very seriously. Finally, the customer service is unlike any software company we use (and we use a lot). It is personal and has made the transition easier than I could have ever imagined. Overall, this product gets an A+ from me.

Pros

The customer service and time saved for our property managers

Cons

I wish it could pull new properties from our enterprise software.

Micah

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2016

Great software for tenants, vendors, and managers for all maintenance administration!

We manage about 70 properties out of our Property Management Firm, and have been trying to schedule and track all maintenance using spreadsheets online. This has not worked well, and repairs keep getting missed, leaving tenants upset and causing us more work cleaning up the messes with tenants, clients, and vendors. PropertyMeld allows us to follow each tenant request for repairs, assign it to a vendor, and track the status of the work. Tenants are automatically notified when a vendor needs to reschedule, and it is easy to track long-term jobs that require specialists or special-order parts. It is also very easy for tenants and vendors to post pictures of items needing repair or completed work, making it very easy for us to keep our clients informed about repairs and documentation that work was completed satisfactorily.

Pros

Ease-of-use and simple functionality. Other software we reviewed to track maintenance seemed to offer so much more than just maintenance, making the interface confusing. Searching for properties, open repair tickets, status of repairs, etc is easy to find, and the software is very intuitive to use.

Cons

Integration of financial reporting would be nice, but then I am concerned we may loose some of the simple functionality and ease-of-use of this software.

Showing 1 - 5 of 24 reviews

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