About PropertyBoss


PropertyBoss is a property management solution for mid-sized to large property managers. The software caters to managers of affordable housing units, apartment complexes, manufactured housing, military housing, residential, self-storage, senior housing, university and student housing and more. PropertyBoss is offered as a web-based or on-premise solution, and is Mac and PC compatible.

Features offered within PropertyBoss include property accounting, tenant and lease tracking, budgeting and forecasting and building maintenance. Accounting features include general ledger, accounts payable, gain and loss analysis and more. Tenant and lease tracking features include online payments, vacancy planning, resident screening, unit features and more. Users can utilize the building maintenance features including work orders, inventory and task tracking, schedule prioritizing and more to manage their property's maintenance needs.

PropertyBoss is an Intuit (Quickbooks) gold developer, and has served the property management industry for over 15 years.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

7 Reviews of PropertyBoss

Average User Ratings

Overall

3.57 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(2)

4 stars

(2)

3 stars

(2)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-7 of 7 reviews

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February 2019

Ashley from Century 21 Novus Realty

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

February 2019

Previous 7 year client

Property Boss has some great aspects to the software that I miss in our new system, but overall, we are much happier with our switch. Getting in touch with support at Property Boss is not easy, you have to leave a voicemail or send an email, and you might hear back that same day, or it might be the next day. Our new software, I can have support on the phone in less than 15 minutes. I would recommend Property Boss for those property managers who only plan to manage less than 200 properties, and do not plan to grow. You only have to pay per user, so it can be affordable and get the job done if you are just a very small property management company.

Pros

Property Boss has some good features; it was one of the best when we selected the software 7 years ago. Some positives to this software is the accounting, it is owner-based vs. property based, so when there are not funds on one property coming in, you do not have to transfer funds to pay bills on those properties as all the funds for multiple properties owned by the same individual/company sit on one account. There are also tons of reports you can run for a variety of accounting purposes, our new software system has only a fraction of reports available. I do miss this aspect of Property Boss.

Cons

As I stated previously, Property Boss was an excellent choice for us 7 years ago when we started business. Over the years, they have produced very little updates to the software to stay current in the property management industry. There are little to no communication aspects to this software to track communication with tenants/owners, they do not have the ability to text tenants from the software, you're suppose to be able to email, but our email module would never work. The inspection tool is not really a tool at all, no app on your phone, an extremely outdated look, and probably our biggest reason for finally leaving is that the software is server based, not web based. Our employees were unable to pull up Property Boss from the phones, or any computer. If you do not have the software downloaded to your computer, you cannot access your account. This creates nightmares for after hours maintenance when trying to pull tenant contact info and owner's info. Our biggest reason for finally leaving was the server issues. We were constantly being kicked off of Property Boss while working during the day, and have to stop and reconnect. We even upgraded our internet in our office in an attempt to make the software operate more quickly and stop the constant interruptions, but it didn't help.

November 2016

Glenda from Sandco Properties, Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

Property Boss for Rental Management

We have used Property Boss for several years, they are continually up grading and adding features. The customer service is OUTSTANDING, it is the best part of using the software - The software is fairly easy to use, and makes keeping track of tenants, maintenance & owners pretty seamless. We use the built in accounting (I was VERY happy to give up quickbooks). The add ons include a inspection software, we have decided this does not work for the actual move in & move outs as it takes to long and the pictures are low quality, great for interim inspections though. The resident portals & Paylease options have been a great boon. Overall rating is A- If they would just add some additional accounting features, such as being able to track Mortgages (loan balances, escrow balances, interest paid) and property depreciation, I would be in heaven

Pros

Customer service, ease of use

Cons

Needs additional accounting abilities

June 2016

Glenda from Sandco Properties, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2016

Property Managers Review

Have been using this program for years, have added several additional services (resident portals, credit cards & EFT payments, website hosting...) I find it to be versatile and easy to navigate for the basic uses, takes alittle education for the additional features

Pros

Multiple portals
General Ledger
Multiple Reports
Multiple Integrated payments
Integrated Website

Cons

Does not track Mortgage escrow or balances (hard to report property taxes or interest)
Difficult to search the GL for specific amounts

December 2016

Julie from Innovative Home Partners

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Great customer service

My company has used property boss for 10 years. Their customer support is excellent. The updates have made the program much easier to use and streamlined the property management functions.

Pros

Portal features

Cons

Learning curve

November 2016

Michael from Torborg Builder

Company Size: 11-50 employees


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2016

Good product

Good experience, when we wanted something done we would call.and they would update to fit our need!

Pros

Unit based

Cons

Maintenance software

August 2018

weston from Weston’s personal training llc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2018

Very Arctic

Well this may have been top of the line in the 70’ or 80’s. It moves at dial up speeds. Takes forever and a day to login it may make you cry it’s so slow. I have a pretty nice main frame computer that is a workhorse and is fast and reliable but I was pulling my hair out with this software . I would highly recommend getting training on this software both hands on and every book you can find. This Is difficult to use software not a plug and play.

Pros

There may have been good Intentions behind it’s deve

Cons

It’s like something build for dos it runs slow

February 2018

Adonis from Fujitsu Telecom Systems Philippines Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

February 2018

Great tools to market your local property to millions of people!

Creativity and basic knowledge to web design is a plus to fully utilized the functionality of the software.

Pros

This software allows you to reach millions of people to market your local property, move in to your town. This is an industry leading innovative software for property management.