About PropertyMe

PropertyMe is a cloud-based property management solution that helps businesses manage accounting, inspections and customer communications across real estate projects. Administrators can use the maintenance module to create tasks for technicians, set due dates for task completion and request multiple suppliers for job quotes.

The document management system enables employees to capture and securely store documents such as contracts, leases, and purchase agreements in a centralized repository. PropertyMe provides a reporting module, which enables stakeholders to gain insights into property prices, rent arrears and overdue tasks through KPI metrics. Additionally, owners and tenants can utilize mobile applications on Android and iOS devices to receive automated no...


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Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of PropertyMe

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(15)

15

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

April 2019

Ian from Information Technology and Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2019

Good value and Easy to Use

Great experience. The support team get back quickly to my emails (they do not answer support phone calls). I think it represents great value for money and works well for highly distributed organisations.

Pros

I have been using it for over 2 years to run a private portfolio of 50 properties. I have found it simple to setup and use. The automated communications which is integrated with billing and rent collection is great. The bank download works well and I very rarely have to manually intervene to get a reconciliation with the bank. This is a true cloud solution so it works well from anywhere. They have fully leveraged Amazon security features so you know your data is safer than on site.

Cons

Its an evolving product which is rapidly and painlessly adding features. It now competes head to head with other market leaders which are much more expensive. I see no real downside into the future. I would however like to be able to talk to someone (even if I have to pay for it) from time to time but that does not seem to be possible! They only do emails

August 2019

Lisa from Ray White Waterford

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Excellent Customer Service, Helpful Knowledge Base & Training

It has been a wonderful experience the team is extremely helpful throughout the setup process.

Pros

Easy to use cloud base system with excellent customer service, and the assistance of a helpful knowledge base & training videos.

Cons

Adjusting to the paid to dates/rent credits dates as they were just different to previous software used. The Reports - Arrears reports or example unable to display just individual PM stats.

Reasons for Choosing PropertyMe

It was a more advanced software system with good features they didn't all have.

August 2018

Bob from APM

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

August 2018

Their product is not ready yet

Be careful if using the 'PropertyMe Users' Facebook group to get an opinion on their product. The group deletes negative comments from their page, so it is hard to get an unbiased opinion. PME is missing a lot of features and the team does not respond or act on basic bug fixes. Their product is not refined enough yet and it is very frustrating to say the least. Do not recommend.

Pros

I do not endorse PropertyMe, but this form forces me to write some pros about the product - It's cloud based which is very handy. The features that are available are well designed and easy to use.

Cons

The issues and missing features are abundant. It is very frustrating when the

September 2018

liz from Cairns Property Rentals

Verified Reviewer

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Property Management anywhere

I am a small agency, it is only myself and I find PropertyMe very efficient, I love the Dashboard which shows you every aspect of Property Management and the jobs that need doing. PropertyMe has now introduced a Tenants Portal which I am now educating my tenants to use and they are enjoying this system. I know as I grow as an agency and need to employ staff, PropertyMe will be the most effective management system to use.

Pros

The fact that it is cloud based, end of month takes very little time (no backups), easy communication with landlords and tenants, great time management.

Cons

I haven't come across anything I don't like, I have used other property management systems throughout my 15 plus years in the industry and it is so user friendly.

April 2019

Michael from Heart Property

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

New User

During the migration, we had their rep guiding and supporting us through. He was brilliant! He was patient with our questions and answered all of them. We were very happy to deal with the rep, and he always called right on the dot of when he had arranged the follow up call. He is a great asset to PM.

Pros

We love how easy it is to navigate our way around and also the help button gives a very quick answer to most of our questions. We also enjoy the portability of the program, making it easy to access anywhere and to have all the information just a click away if needing to be accessed while out of the office.

Cons

We do not like the 'clunky' way in which the direct debit system works, as if there is a dishonor presented on the bank statement after you have closed a month, the system treats the direct debit as honored once you receipt the batch. Thus we found even when re opening the month again, the system said that there were insufficient funds to reverse the receipt. This resulted in us having to create an adjustment with in the current month. Then the tenant paid cash to correct the dishonor. We would LOVE it if PM allowed a date clearance for direct debits. Also we find all the actions on the right hand side of a tenancy to be confusing. If a new tenant is going in, then the current tenant and in going tenant show up within the same actions.