--- title: "PropertyMe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PropertyMe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PropertyMe is a good fit for you!" source_url: "https://www.softwareadvice.com/property/propertyme-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Property Management Software](https://www.softwareadvice.com/property/rental-property-management-software-comparison/) / [PropertyMe](https://www.softwareadvice.com/property/propertyme-profile/) / PropertyMe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/propertyme-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/propertyme-profile/alternatives/) # PropertyMe User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 46 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 33 reviews (72%) - 4 stars: 9 reviews (20%) - 3 stars: 3 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Very user friendly and so much support and training to find online so any questions can be quickly answered. ### Most mentioned cons - Although PMe is one of the leading softwares for property management in Australia, the lack of key feature development and usability shows the overall challenges for the industry as a whole. - This is particularly difficult with training new staff as property management has seen a lot of change over in the past year. ## PropertyMe customer reviews Showing reviews 1-25 of 46 (page 1). ### Great Product for All Users - Overall rating: 5/5 - Reviewer: Mary Anne F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Limited experience as yet as we have been only operating a few months however very happy and recommended to other new start up users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use and implement any changes required to suit your business. #### Cons Not having someone to come in and set it up for you. Yet to find a fault! #### Reasons for choosing PropertyMe A colleague has been using Property Me since its launch and she recommended it. --- ### Folios - Overall rating: 4/5 - Reviewer: Kath M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience. Really glad we switched. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I was previously a user of Property Tree. My most favourite thing about Property Me is the setup of the folios and the ease of use. If money needs to be transferred from one folio to another it's simple. Rent changes, rent date adjustments - all done with simple steps. Like all software it's strange when you take on a different product but the transition to PropertyMe was great, no issues. Support team are amazing and fast to respond if you have any queries. #### Cons Some of our owners and tenants have trouble logging in. I find this area a little confusing. #### Reasons for switching to PropertyMe We were using a outsourcing company at the time that used PropertyMe, so had to switch to use their services. --- ### Their product is not ready yet - Overall rating: 3/5 - Reviewer: Bob M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Be careful if using the 'PropertyMe Users' Facebook group to get an opinion on their product. The group deletes negative comments from their page, so it is hard to get an unbiased opinion. PME is missing a lot of features and the team does not respond or act on basic bug fixes. Their product is not refined enough yet and it is very frustrating to say the least. Do not recommend. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I do not endorse PropertyMe, but this form forces me to write some pros about the product - It's cloud based which is very handy. The features that are available are well designed and easy to use. #### Cons The issues and missing features are abundant. It is very frustrating when the --- ### Features - Overall rating: 4/5 - Reviewer: Tracy B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a challenge to teach an old dog new tricks, but the platform is there and I am sure you will all continue to evolve the program to meet all the needs of an agency.... You have all been very good with the queries that I have had - multiple of them... Service is quick to get back to me.. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros that is was online and we are able to access it online.... This is what original bought me to the program #### Cons That I am not able to use all its features in the App and that there are certain tasks that I miss from the old program #### Reasons for choosing PropertyMe there was three of us doing the switch and I was the last, if the other people did not like then we would have stayed with console... So basically it was recommended by another agency... #### Reasons for switching to PropertyMe Console cloud was not as good as this.... I wanted to provide a service that was adaptable to today's technology and providing information on line for my clients... --- ### New User - Overall rating: 5/5 - Reviewer: Michael J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered During the migration, we had their rep guiding and supporting us through. He was brilliant! He was patient with our questions and answered all of them. We were very happy to deal with the rep, and he always called right on the dot of when he had arranged the follow up call. He is a great asset to PM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love how easy it is to navigate our way around and also the help button gives a very quick answer to most of our questions. We also enjoy the portability of the program, making it easy to access anywhere and to have all the information just a click away if needing to be accessed while out of the office. #### Cons We do not like the 'clunky' way in which the direct debit system works, as if there is a dishonor presented on the bank statement after you have closed a month, the system treats the direct debit as honored once you receipt the batch. Thus we found even when re opening the month again, the system said that there were insufficient funds to reverse the receipt. This resulted in us having to create an adjustment with in the current month. Then the tenant paid cash to correct the dishonor. We would LOVE it if PM allowed a date clearance for direct debits. Also we find all the actions on the right hand side of a tenancy to be confusing. If a new tenant is going in, then the current tenant and in going tenant show up within the same actions. --- ### Efficient and Easy Access - Overall rating: 5/5 - Reviewer: Marcus T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Being cloud based, it makes access to the database so much easier and faster. Especially now with COVID and most staff working from home, we can zoom meetings with the right information and up to date data on our hands. #### Cons Not much. I don't use all the features of this software. #### Reasons for switching to PropertyMe Back then Console does not have a cloud solution. --- ### Awesome - Overall rating: 5/5 - Reviewer: allison c. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Just a quick email to say that I've been with you for 4 years now and not once in that time has your service changed. I always get the answers I need and the help I require promptly. You always help sort out my issues without making me spend hours figuring it out myself. I love your software and the constant improvements. Thanks for being so great! #### Cons it's all good -there is nothing I don't like about the product --- ### Love this software - Overall rating: 5/5 - Reviewer: Alisha M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love tasks, reminders, alerts, etc... Everything can be done online for the team to work together and document everything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Property Me is very easy to use. I was self taught with the program and the training schedules and online support has been amazing. I joined the Facebook groups early on and everyone on there is also so helpful. I love the ease of paying bills and end of month (EOM is sooooo easy compared to other programs I have used) #### Cons When charging tenant's for water, it doesn't show the tenant deposit amounts straight away --- ### Amazing support from ream - Overall rating: 5/5 - Reviewer: Sonia C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Expeditionary experience, I got best one #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use , even if after that if I got struck in something ,these guys are always there to help you out . I can't think to anywhere else for my property management software . #### Cons Really there is nothing which I don't like . They do add new features on ongoing basis which makes it more enjoyable and easy to use as.we go. --- ### User friendly - Overall rating: 4/5 - Reviewer: Beatriz L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a great software system for Real Estate companies. Very easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's very easy to navigate through Property. I especially like the tagging feature so me and my colleagues don't miss a thing. #### Cons It's a bit troublesome whenever they do updates. They announce a specific time for it but hours before the maintainance/update the app is already crashing. --- ### My Pme Review - Overall rating: 5/5 - Reviewer: TRACEY D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fun and with a supportive team that is always there to help, you can't go wrong. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Th epart I like most, is that it is so user friendly, you can't make a mistake. But if you do, it's so easy to go back and try again. Knowledge base is also a very helpful tool to have at your disposal. #### Cons Not enough areas for water usage and new and previous reads, where our previous software was all ove this one. #### Reasons for choosing PropertyMe Great customer support #### Reasons for switching to PropertyMe Wanted to use a product that saves time, as you know PMs need all the time they can get. And using a system that is so user friendly with so many options to save time it was a no brainer. --- ### Property Owner's Point of View - Overall rating: 1/5 - Reviewer: Mark E. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered None! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros None, we have no choice as to what our property manager uses, however I will ask the next time we look for a property manager as this isn't acceptable #### Cons The statements issued by the software don't include any date of when transactions have occurred which means that as the property owner we have no real clear picture as to 'when' any transaction occurred. It is quite clear that the developers of this software didn't look at the 'end user' of the outputs of their product when putting it together and that they think that their 'customer' is the property manager! --- ### New user - Overall rating: 5/5 - Reviewer: Michael T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent product and worth the hassle to set it up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is very well laid out and user friendly, intuitive movement around the site #### Cons Migration and set up were very difficult from REST, there is a lot of leg work and all of the training is around set up not ongoing use. #### Reasons for choosing PropertyMe Better interface overall and other user reviews mostly preferred it. #### Reasons for switching to PropertyMe Moving to cloud based from server based. --- ### New User - Overall rating: 5/5 - Reviewer: Jonathan M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Communication linked to processes, eg automatically generates emails after receipting invoices #### Cons Learning anything new is always comes with it's challenges. --- ### great - Overall rating: 4/5 - Reviewer: James M. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered So far a great experience with only some minor issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros how much quicker everything is and once you can get onto support they are very helpful #### Cons Still some functions missing and takes awhile to get support. --- ### Changed from Property Tree to PropertyMe - Overall rating: 5/5 - Reviewer: Sharon C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I have just changed from Property Tree to PropertyMe. The support was amazing, with [sensitive content hidden] being all over every aspect of the software. 7 years ago, I would NEVER have recommended PMe, but they have substantially improved the software, and I am loving using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One screen to view all the information between Property, Tenant, and Owner. Automations and Tasks that work. A mobile app that is truly usable, not just a portal to what is saved in the system, you can actually work from it. ALL communication kept within the system. Lease renewal management simplified. #### Cons The Bond Dispersal side needs a complete overhaul; PTree does this one thing better. More automation needed for compliance issues related to new legislative changes. #### Reasons for choosing PropertyMe Did not offer the range of features that I needed #### Reasons for switching to PropertyMe Zero mobile capability, limited functionality compared to PMe, paying extra for standard business reporting. --- ### Not the Best - Overall rating: 3/5 - Reviewer: Aimee D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Although PMe is one of the leading softwares for property management in Australia, the lack of key feature development and usability shows the overall challenges for the industry as a whole. There are other programs that do a much better job, just not in Australia #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros PropertyMe accommodates a management company with thousands of rentals, while other similar programs cap out in the hundreds. PMe has the groundwork for all the necessary features, but lacks in execution. #### Cons PMe lacks usability and functionality in an ever changing industry. This is particularly difficult with training new staff as property management has seen a lot of change over in the past year. The program is customisable but to get it functioning on a high level, one would need to hire full time staff solely dedicated to implementation. There are extensive training videos but beyond those, there is no customer support for advanced queries. --- ### Great Product now too expensive for small operators - Overall rating: 5/5 - Reviewer: Megan Y. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered A wonderful product from Day 1 the support and product was always one step in front of competition - it is a pity they have now made program $35 per month more expensive than an equivalent product. If I had 50 properties I could cope with that increase as I am familiar with it and enjoy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything works well easy to use and great customer support #### Cons I had to change after 7 years of use as the cost increased 300% and no longer viable for small onsite manager- disappointed I could not negotiate a tiered increase- it is disappointing they do not support small operators and offer a cheaper option for Under 20 properties. rather than under 100! #### Reasons for choosing PropertyMe In the Cloud - great price for foundation users- all features including inspection reports Owner and Tenant portals --- ### Game Changer - Overall rating: 5/5 - Reviewer: Louise S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This programme is a gamechanger - it allows you to get more done in less time. With such up to date software - Property Managers have more time to do their job, allows them to communicate better with clients and keep everyone informed along the way seamlessly. An overall better experience for all invested parties. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud Based Can be used anywhere in the world Information is available on hand held devices No need for add on programs Easy to navigate #### Cons There are still some items to be improved - such as manually print bills when you print statements Need to see the property rental amount on the dashboard Amend side notes But these are all items Be good it if could handle Holiday Rentals #### Reasons for choosing PropertyMe Better presentation at the time Didn't need add in software at additional costs Could handle the basic commercial components of our commercial side of the business #### Reasons for switching to PropertyMe At the time Console could not offer a cloud base system at the time - I'm glad as I am an avid fan of PropertyMe --- ### Property Management anywhere - Overall rating: 5/5 - Reviewer: liz m. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered I am a small agency, it is only myself and I find PropertyMe very efficient, I love the Dashboard which shows you every aspect of Property Management and the jobs that need doing. PropertyMe has now introduced a Tenants Portal which I am now educating my tenants to use and they are enjoying this system. I know as I grow as an agency and need to employ staff, PropertyMe will be the most effective management system to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that it is cloud based, end of month takes very little time (no backups), easy communication with landlords and tenants, great time management. #### Cons I haven't come across anything I don't like, I have used other property management systems throughout my 15 plus years in the industry and it is so user friendly. --- ### Good value and Easy to Use - Overall rating: 5/5 - Reviewer: Ian B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Great experience. The support team get back quickly to my emails (they do not answer support phone calls). I think it represents great value for money and works well for highly distributed organisations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have been using it for over 2 years to run a private portfolio of 50 properties. I have found it simple to setup and use. The automated communications which is integrated with billing and rent collection is great. The bank download works well and I very rarely have to manually intervene to get a reconciliation with the bank. This is a true cloud solution so it works well from anywhere. They have fully leveraged Amazon security features so you know your data is safer than on site. #### Cons Its an evolving product which is rapidly and painlessly adding features. It now competes head to head with other market leaders which are much more expensive. I see no real downside into the future. I would however like to be able to talk to someone (even if I have to pay for it) from time to time but that does not seem to be possible! They only do emails --- ### PropertyMe - Overall rating: 5/5 - Reviewer: Catherine M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really enjoy using Propertyme, the software is incredible, is very easy to use and makes my life as a property manager that little bit easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The propertyme online software is easy to use and helps me with my daily functions as a property manager. The phone app is fantastic, I can complete my routine inspections, ingoing and outgoing reports with ease. On the app I can also gather all my tenant and landlord information at the click of a button which is fantastic, I have all the details with me, no matter where I go. #### Cons The software some times glitches, especially the phone app - just have to reset the app a few times. #### Reasons for switching to PropertyMe By changing employers, different agencies use different software. --- ### PropertyMe - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been good and id recommend to others #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and understand, i found several resources online to help me understand it #### Cons There are a few things that didn't quite flow, but it works well and achieves its purpose. --- ### Use daily - Overall rating: 5/5 - Reviewer: Ian W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Been using for a while now and it's been very smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Myself and tenants use daily and it works. No issues and customer service is very helpful when needed. #### Cons The cost is average for comparable products so this isn't a deal. But, it does everything you need and more. --- ### easy using software to - Overall rating: 5/5 - Reviewer: Lucy L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Help me from the busy work, everything is efficient now. #### Cons Too many function for me. Hard for me to find an instruction. ## More reviews [Next reviews](https://www.softwareadvice.com/property/propertyme-profile/reviews/?page=2) --- PropertyMe Reviews, Pros and Cons - 2026 Software Advice