Efficiency, convenience, reduction in errors.

Keying in the order entry information and the ability to have it pull all the way through the process to closing and onto final policy saves re-entering of information. It also reduces the risk for errors to be made. The ability to set up templates for the CDF's is an amazing time saver! The flexibility of using CC Scheduler and moving closings around is nice. Also, modifying the view based upon the closer is a simple task. Filscan Plus is a wonderful tool to be able to have the entire file at your fingertips no mater where you may be. Also, there are several very nice built in reports as well as many custom reports that can be developed.

We did not have any issues with the integration. RQ was wonderful with making it a seamless process. I would like to be able to use multiple templates throughout the software. We are currently limited to using a template in order entry but not again at the CDF portion of the software.

Overall, very good RE transaction management software. Biggest issues are that the UI is very ugly, and the price point is pretty expensive for what you're getting compared to other big names.

RQ is very easy to use and very intuitive once you get the hang of it. It is very easy to update checkbooks and reissue checks etc. at the cost of some checks and balances that other software I've used had. Very easy to onboard new users, as most of the core suite of the program is very easy to get a hang of.

While RQ is very easy to use, the UI is very ugly. It looks like something from 2003. Some things about the program are very clunky, like needing a specific folder designated as your "OP2" folder in order to drop documents into your file. Cannot save files directly from filescan either, which although is meant to be a safety measure, can be very annoying.

Overall, RamQuest is a great software. My biggest complaint about it with Boston National is how they were initially setup. There was a lot that wasn't even considered or thought about when they were setup a decade or so ago and we're feeling the effects of that now. I am really looking forward to the next software build.

It's user friendly, easy to train. Some of the enhancements lately have been awesome. A lot of training material/videos.

It's not client based. Having a client management tool similar to vendor management would be awesome. We need more task automation. We need a tax screen to enter all the little details that may show on a tax cert. We create tax certs in 40+ states. I wish the cmt/pol screens were in a grid like in RQ1. Need a lot more conditions available in routing rules. Lacking on the internal email notifications. The regions/branch setups don't make a lot of sense for a company of our size and structure.

I was one of the main contacts with Ramquest and our business for setup. They made it incredibly easy. They have staff that worked in escrow and in technology. Each time we call we get awesome help. With all software there is a learning curve but Ramquest helps with all that and has hundreds of intergratable features.

None, each time all our questions are answered. The only trouble we have had was a server switch over.

I have been using RamQuest since the early 2000s with a year long stint in 2015 with another provider. There is no real competition for RamQuest. For ease of use, customer service and many ways to tailor to your specific business, hands down RamQuest is superior.

I enjoy the ease of use, customer service and many ways to customize to your specific business.

Task Manager and Reporting leave much to be desired.