RAY

RATING:

4.6

(24)

About RAY

RAY is an online property & tenant management platform with a wide variety of features addressing the daily challenges of property and community management. RAY operates in both, commercial and residential markets. RAY is the ideal solution for property managers when it comes to managing daily operations, communication, services, payments and communities. Here's a list of RAY's modules and features: Property Management Leasing & Invoicing Property Marketplace Viewing & Booking Requests Move in/Move Out Inspections Operations Management Visitor Admission Management Maintenance Management & Issue Reporting Delivery Management Payments Dues & Online Payments Subscriptions Accounting System Integration Services Management Space Booking & Management Restaurants & Shop...

RAY Pricing

Tailored, quote-based per user/unit pricing.

Free trial: 

Available

Free version: 

Not Available

RAY offers a seamless booking experience and luxury amenities!
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RAY Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for RAY

1 - 5 of 24 Reviews

User Profile

Simon H.

Verified reviewer

Real Estate, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Best Real Estate SaaS Solution

Very professional and ease of implementation

PROS

Ease of use, professional team development and flexibility to change

CONS

Financial data better to be on your own servers

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Kim

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Ray Connects the BDD community!

Ray connects the community on so many different levels (through the feed feature on a fun and personal level) and through insights on a professional level. It makes all of our services and shared spaces accessible to anyone at any time and helps us promote and sell addtional services. Our favorite feature is the book space feature that helps the community easily book meeting rooms and shared spaces along with the report an issue feature that ensures we offer the best quality service to all of our tenan and manage requests internally!

PROS

The feed feature along with the report and issue feature and the book space as well. It is easy to use both for our users and our teams internally!

CONS

We have too many intergrated softwares into the app, wish Ray could add features that would replace them!

Reason for choosing RAY

Ray's CMS is easy to use and it has all the features we need to ensure the best experience for our large community!

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023

Ramzi

Oil & Energy, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

Some Features for Improvements are Required

Improving by the assistance of Firas and then Aleen

PROS

Follow up and assistance done by Aleen :)

CONS

Prefer to have less manual work and more automation.

Vendor Response

Thank you for taking the time to review RAY, we appreciate your feedback. We will be using your valuable insight to make the necessary improvements.

Replied September 2023

Suzan

Education Management, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Evaluating the collaboration between AUB and RAY

My overall experience with ray is excellent. The employees are good listeners, open to comments, and problem fixers. And the application is very user friendly, with a good display. I am happy with the collaboration between RAY and AUB.

PROS

What I like most about RAY is that it is very user friendly. The display, the way the application works and the way it integrates with the user helps the user to understand its use better. In addition to that, the communication between AUB and the employee at RAY is very good. The employee is always there to listen, and fix all the comments directly. This is making the work much easier on me. Not to forget that, the employees I contact and communicate with are very open to all my comments, I directly find my comments solved.

CONS

The only problem I am facing is related mainly to our community at AUB and not to RAY directly, is that I am unable to attract a high number of users. That's a problem I want to solve and find a way to attract more users from the AUB community to use the application.

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied January 2024

Therese

Government Relations, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Feedback for Ray

PROS

The app has been very useful in facilitating our daily operations. It enables us to monitor our clients' bookings and transactions effectively, and the dashboard presents the data in an easily understandable format, which helps us reduce administrative tasks. Overall, we are highly satisfied with the app's performance and the exceptional support rendered by the Ray team. Their responsiveness to our needs has been commendable.

CONS

Nothing so far. The app has been very useful in facilitating our daily operations. It enables us to monitor our clients' bookings and transactions effectively, and the dashboard presents the data in an easily understandable format, which helps us reduce administrative tasks. Overall, we are highly satisfied with the app's performance and the exceptional support rendered by the Ray team. Their responsiveness to our needs has been commendable.

Vendor Response

Thank you for taking the time to review RAY. We appreciate your feedback and hope we can continue to be helpful to you.

Replied November 2023