All RemoteLandlord Reviews
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Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Good software for Property Management.
Tracking tenant payments, financial statements
PROSI like that you can keep track of tenant payments easily and that the accounting side interfaces with the tenant side.
CONSThe cost to set up tenants for credit card payments. You are required to pay a fee for all tenants on the system to do the credit card payments.
Mbonjo
Computer & Network Security, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best and excellent property management software designed for landlords and property managers.
Overall, this is one of best I have used so far. It's to straight to the point. I recommend this software to all users
PROSI love the feature of the online payment of rents..online rent payment processing eliminates the need for paper checks and saves time for both landlords and tenants.
CONSI didn't encounter any drawbacks using this software
Thomas
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Excellent and cost-effective software
Layout is clean and easy to navigate. Options to customize reports and invoices gives you wide range of freedom to obtain and deliver the information you want. Great team of customer support is there to help with any questions.
CONSWould be nice to have abilities to monitor subsidy contracts that are out of sync or not updated with the tenant's current lease.
Daryl
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
An excellent company
They made it very easy to manage multiple buildings
PROSWhile it does a superb job, there are still times when tech support is needed, and their team is expert at rendering assistance. In most cases, it was me making a mistake and them fixing it. It also integrated easily with remote payment systems.
CONSI have been totally happy with the product, I have no cons.
Reason for choosing RemoteLandlord
RemoteLandlord was half the price, and gave equal value
Reasons for switching to RemoteLandlord
The owner retired, taking all tech support with him.
Jess
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Exactly what we were looking for!
Streamlined both properties into one system and it offers us features and services that we plan to take advantage of in the near future, such as the online tenant portal for account viewing and maintenance requests as well as credit card rent payments. We are excited to continue using this program!
PROSEasy to use, clear and simple ledgers and reports, customizable, suits our college student complex (roommates) as well as our section 8 complex in the city, users can have limited access nd the system keeps track of all actions, section8 functionality is awesome! The customer service is competent and responds quickly!
CONSAnything not ideal isn't a big enough deal for us to complain about. We love this program. I guess it would be nice if, when entering a cash payment, a memo could be entered that shows up on the line in the account ledger. We have apartments with roommates who each pay a share and when multiple people pay with cash, we need to see the last name responsible for each cash payment on the ledger itself so when printed for the tenant, they can all see who paid what and who still owes.
Lakesha
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Five star Web based property management software, all around! Waaay easier than Yardi!
The ease of use, is probably my best feature. Not to mention all the new features that are added pretty regularly, that make my life easier.
CONSIt could track violations issued by NYC issuing agencies better. Right now we have to track manually with the tickets.
Abe
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
The management system that does it all!
Remote Landlord made it easy to transfer from our old and outdated system!
PROSoverall very good property management software! They are currently working on a new interface to help make the product easier to navigate and look better. customer service is outstanding!
CONSThe system needs a face lift, they are working on this.
Reasons for switching to RemoteLandlord
Functionality.
Michael
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2014
EXCELLENT SYSTEM!!
I have been historically a mom-&-pop shop style business and was performing all my accounting within glorified excel files that I created. As I grew my company to nearly 350 units at which time I required a professional system. I interviewed and sampled many different programs all of which appeared too complicated, expensive and simply did not fit the needs of a NY Landlord. I am an accountant by trade and understand that if you do not have a system that can really understand the nuances of section 8 subsidies and various charges, you can find yourself married to a program that simply does not work. Until I found Remote Landlord. This program has saved my life. The interface is user-friendly, internet access, unlimited users, reliable, support team is excellent and most of all IT WORKS!!! This system performs everything that you need to run a property management company or simply to be a self operating landlord (ie: Leases, Rent Invoices, Work Orders, Financial Reporting, A/R Reports, Rent Rolls etc). Do not hesitate on this system. It is good!
Josh
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Owner
Very happy. Customer service is always avail to help.
PROSCustomer service is great. Keep track of all the tenants and able to track all the $$.
CONSWhen adding a property to a Payee I find that its hard to select a property when the box is so small.
Reason for choosing RemoteLandlord
I heard from friends that they are very happy....its perfect for any size landlord.
Vendor Response
Thank you for your review. Please contact customer support (800-606-0822) so we can trouble shoot your issue with setting up a Payee.
Replied December 2022
shia
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
After coming from different software there's nothing like REMOTE LANDLORD...
Easy to get used to the system, love the layout, Has great formulas, Everything is very detailed. And the best part is the CUSTOMER SERVICE Ready to help you anytime.
Michael
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed August 2014
Exeptional software - exceptional service
We have been through several management softwares in our long corporate history and finally we have a system that fits out needs like a glove. The cloud based system give us the power we needed to archive and achieve real efficiency. The personal and expert customer support we get from Dan and his team is truly exceptional. Highly recommend RR for any landlord looking for a powerful tool in our crazy business.
Perel
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2014
Remote Landlord is Second to None!
Remote Landlord is powerful, all-encompassing and user-friendly. The web-based system is accessible from anywhere at any time. Loaded with features and abilities that improve productivity. Professional, responsive and courteous customer service! We highly recommend Remote Landlord!
Joseph
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2014
Excellent Program
User Friendly, Multifunctional, Excellent Customer Service . I love this program. We have used another popular program for years and since we switched to Remote Landlord we were able to accomplish twice as much work then before.
Jane
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2014
We love Remote Landlord!
We have been users since 2010 and love this product. It is very user friendly, reliable, affordable and the tech support and customer service are exceptional. Highly recommend it for all phases of managing your property.
Raizy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2014
Great Service
Remote is always available and ready to handle all our issues. They have creative ideas to resolve some of our specific needs. Thanks!
Ayala
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2014
Great service
Always available when needed , solve issues easily