Rentec Direct Software


 

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

 

Rentec Direct - Your properties
 
  • Rentec Direct - Your properties
    Your properties
  • Rentec Direct - Integrated tenant screening
    Integrated tenant screening
  • Rentec Direct - Summary page
    Summary page
  • Rentec Direct - Financial reports
    Financial reports
  • Rentec Direct - Bank account ledger
    Bank account ledger
  • Rentec Direct - Automated ACH (eCheck)
    Automated ACH (eCheck)
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

135 Reviews of Rentec Direct

 

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Software Advice Reviews (131)
More Reviews (4)

Showing 1-20 of 131

William from Hospitality
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

As a property owner/manager with multiple rentals, we simply could not manage without RentecDirect.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our sincere thanks to the entire staff at RentecDirect. You've made our job of mananging properties so simple.

It is clear that their support staff is worth the price of admission alone. When requests have been made, their staff takes them seriously and they constantly add requested features to their software when it makes sense and has an impact on everyone who uses it.

Pros

RentecDirect gives us a clear accounting of our properties and our tenants. With intuitive drill-down features, you can easily track and locate tenant's important information in seconds. You can also store important property information as well, such as door key codes. Besides giving you an accurate accounting of everything financial, RentecDirect has thought out every aspect of property management and delivers a package which simplifies the process and gives us a one-click report for our annual taxes.

Review Source
 
 

Wendy from DW Properties
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Program is very easy to use. I used quickbooks for my rental property accounting and then a combination of paper, Word and Excel to keep track of everyone.With 50 units, I really needed something to keep better track of my tenants. It takes a while to get everything set up, but once you do everything works together seamlessly. I now only need to enter things once and not use multiple systems. The customer service is Amazing!! When I have questions they email me back within a couple of hours and have the answers I need. I haven't moved my website to Rentec yet, but I plan to soon.

Cons

Haven't really found anything that I don't like yet. The only thing I would change would be the deposit slips. I don't like that they don't print each check individually on them, just the total amount of deposit.

Review Source
 
 

Paul from Crotzer Investment Co Inc
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Easy and Integrated Property Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I mentioned a few specific items on my "wish list" and customer service was able to explain options to accomplish them on the first call. That saves a lot of frustration and wasted customization time. Small and limited staff companies will love the financial and management integration that saves time and money.

Pros

I had a list of items applicable to my specific circumstances, of course. I used this to compare software, so that I knew these would be accommodated, then on to the functionality. Like many of us, I didn't want a difficult system for my clerical help. At the same time, the integrated accounting and background/credit checks were good matches for our needs and money-saving, to boot.

Cons

The setup for properties and their perimeters takes some time, but all systems require it. The first, general setup did give us an opportunity to look at our policies and procedures overall, which is important to do, especially when switching to a new system.

Review Source
 
 

Daryl from Real Estate Development
Specialty: Real Estate Developer
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Good for big or small company or owner

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great if you have a couple rentals or if you own a lot. Everything is here to be successful in the business!

Cons

Some of the FAQs did not help me. They seem like there not for product. Difficult to edit many transactions.

Review Source
 
 

Nolan from Three Four Development Group
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Best Rental CRM!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customer service and ease of use! The system is extremely versatile and has lots of features to implement!

Cons

There’s a lot of features the keep track of!
Also, if your tenant doesn’t pay rent on the first the system isn’t set up for that.

Review Source
 
 

Nick from JayMark
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Helped solve our landlording problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

overall, great product and great value. We were struggling with managing just a couple of rental properties on our own and had outsourced to a property management company. That company did a terrible job and forced us to find a solution to be able to handle the job on our own. Rentec was the most affordable solution and seemed to have all of the functionality that we needed as small landlords.

Pros

An all in one product that handles bookkeeping, tenant screening, communications and electronic rent collection.

Cons

Needs a better way of bulk editing transactions. Maybe some of this can be done by importing into quickbooks, but seems clunky on the platform.

Review Source
 
 

Steve from Irvine Ranch Property Management
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Awesome Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I highly recommend Rentec to any property management company looking for a high value platform to run their company.

Pros

Learning new software is always a bit intimidating and time consuming. Rentec support has been available and extremely helpful answering my questions and guiding me.

Cons

Some of the FAQ's are outdated and need to be updated to reflect improvements done on the program. The FAQ instructions don't match up with the program.

Review Source
 
 

marco from valor
Specialty: Affordable Housing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

good try a new software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy use, very intuitive software, and good value. is very easy to organize all the information of the properties

Cons

doesn't meet the requirements of the company, and we got another software already which meets our needs

Review Source
 
 

Robin from Bastien Properties
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Rentec supplied all the elements I have been needing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Good customer support. Not a bad learning curve. Able to be used by several users. It supplied all my needs and enabled me to easily do my own books.

Cons

I needed to call or use customer support quite often at first. Eventually I learned to navigate the online automatic response to inquiries.

Review Source
 
 

Deborah from Town Mountain Properties
Specialty: Apartments / Multi-family
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great Product, Great Price, Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over-all I am satisfied with the product. It saves me time.

Pros

It is affordable and has streamlined my process. I can use it from any location. I like the reports and the portal. I have less face time with tenants and am more productive.

Cons

Didn't know ahead of time that I needed to apply for a merchant account. I had to wait until approved. Tenants used other methods of payment for the first month.

Review Source
 
 

Jennifer from Insurance
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is very easy to use and set up. It took me 15 minutes to set up the rental properties.

Cons

The difficulty in setting up the ability to receive rental payments through the rental portal through Forte.

Review Source
 
 

Helene from Almond Managment
Specialty: Affordable Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

The best and easy software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy customization, easy to learn. Many reports available. I would recommend even for the person who is challenged on the computer!

Review Source
 
 

Brandon from AREM Property Management, Inc.
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Not very user friendly software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have recommended this software to someone, but that was before I found Buildium.

Pros

Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

Cons

Really have to think about how to get back to where you were before and just getting around in general does not flow well.

Review Source
 
 

Sue from Pauley LLC.
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Tested this service - Report that came back did not have the misdemeanors that I already knew about

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Great idea. I wish it worked. Unfortunately, my one time test use of it proves the reports they provide may be inaccurate .

Cons

It is not accurate. I tested this service with info on a person I know has misdemeanors. (He admits to them and the local police department in Indiana provided a report detailing the offenses). The "nationwide" report that came back to me after I provided SSN and other requested info, showed no criminal history at all. So, clearly the nationwide background check claim is not accurate

Review Source

  Response: Nathan, Rentec Direct

Date: November 2017

November 2017

 

Dear Sue, Thank you for taking the time to try our service and post a review. Indiana does indeed have limited coverage as not all counties report misdemeanor convictions to nationwide databases. We (and all other screening vendors) are a bit at the mercy of counties keeping things updated but some still run analog systems and haven't yet converted to electronic, which can slow things down. Also, as a reporting agency for landlords, most states restrict landlords to only seven years of history. The crimes committed by your applicant that were over seven years old cannot be reported or considered when placing a tenant. Our system would have automatically removed those from the report as required by law, which also keeps you out of legal hot water if you were to accidentally reject an applicant based on old data. We are here to protect both you and your investments which we endeavor to do with both our software products and tenant screening reports by providing the most accurate data possible.

 
 

Heather from Skyler Enterprises
Specialty: Affordable Housing
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Rentec Direct makes excellent software for managing properties.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thanks!

Pros

I like the a person can change their level of use based on their needs. I was managing my own properties and using the more expensive version. Then I got a property manager and no longer need as much. I was able to downgrade without losing my data. Chances are I will be back managing my properties again it will already be set up and waiting for me.

Review Source
 
 

Ang from CPR
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

One stop shop!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great customer service! They always, always, always call back within a short time. And friendly staff. Shout our to Heather!

Pros

The ease of use. It is not as cumbersome as a lot of the soft wares our there. Straight to the point.

Cons

The owner statements are not as detailed, no dates on the simple report. Statement A and B on owner statement ougt to show dates of expenses, so owners don't have to call to check when and how....

 
 

Krystal from Gateway Management LLC
Specialty: Residential / Single-family
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Almost all inclusive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Quick attention when I needed assistance.

Pros

I like that navigation is by way of drop down windows. This easy for me since it is like other software I use.

Cons

When linking the inspection app, z inspector, I found out that they are going to charge me monthly fees. I wish this function was part of your system.

 
 

Keith from Sure Path Rentals
Specialty: Apartments / Multi-family
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Great support and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Rentecdirect has been great to work with. There were very helpful before setting up my account and have continued to be very responsive when I have questions or even suggestions for new features. As with anything new, it takes a little bit of time to learn all the features and how to navigate around, but it's well worth the time it saves later on.

Pros

Has greatly simplified my record keeping and lease process. The EasyPay option for online rent payments works great along with the online application process.

Cons

The con to using any cloud or online based software is not having the ability to work on anything when without Internet connectivity.

 
 

Stacy from Archway Homes
Specialty: Residential / Single-family
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Quick set up and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is very good and the help database can answer almost all of our questions!

Pros

Quick and easy to set up and use, Tracks payments and expenses, tracks maintenance calls, and has online portals for tenants

Cons

I would be great is the tenant portal was an phone app. I think that my tenants would be more likely to pay on time with an app.

 
 

Juan from Lelion Properties, LLC
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I recommend 100%

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The platform is incredible and customer support is the best. Great property management software! It handles everything from A to Z that we do managing our properties we just love it! Great support, if you need them they are there for you. Highly recommend!

 
 
 
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Showing 1-4 of 4

Gregory from Paris Texas Spanish Oaks, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Rentech mostly behaves the way you would expect the software to behave and is functional.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and I went through my first accounting review with the results

Pros

It was relatively easy to learn and behave the way you expected it to. It was easy to find the controls for changing what little you could change in the functionality.
The reports are what you expect them to be, income/expense, income, expense.
The rent-roll was reasonable.
Everything is exportable.
The bank accounts acted like bank accounts and were thus easy to understand.
Entering the data didn't take an excessive number of steps

Cons

Going from one screen to another sometimes took an excessive amount of time. Some archiving of data locally to the users browser would probably enhance the user experience significantly.
Use of an input worksheet for income and expenses would make these tasks much more effective and efficient.

Review Source: Capterra
 

Darci from The Property Shop
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Simple, Organized Layout

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This site has been great for all of my needs, from keeping track of tenants, landlords, properties, and maintenance. Sometimes running reports is a little labor-intensive, as you can't print out monthly reports, etc. that we use for all properties at once, so it takes time to select each property and run reports individually. Overall though, this is user-friendly and great for our needs.

Pros

Easy to use, organized and simple design

Cons

Running some reports can be laborious since you can't run some categories for all properties at one time, as we need to do each month.

Review Source: Capterra

  Response: Rentec Direct, Rentec Direct

Date: April 2017

April 2017

 

Hi Darci,

Thanks for the review and feedback! Your team at Rentec Direct is happy to hear about everything that is working well for you. We'd love to hear more about how the reporting features can be improved to make your life easier. Feel free to reach out to your Success Team at support@rentecdirect.com to share your experience and ideas.

Cheers,
Kaycee at Rentec Direct

 

Jason from Hartley Investments
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

I love their customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

Pros

The software is easy to learn for both me and my assistant. We were able to get up and running using the software in days, and that included bringing in all our data. The staff at Rentec was also tremendously helpful in getting it all imported.

Cons

The video training material is a bit dated, but still useful.

Advice to Others

They have a free trial so you can check it out without any commitment or cost. One unique thing about Rentec is they have support staff with property management backgrounds, so I'd say give them a call and ask them some questions. You will end up being impressed.

Review Source: Capterra
 

Martin from Miller Investments

January 2014

January 2014

Rentec Direct

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Rentec really simplified everything we do on a daily basis. The accounting functions took only a couple days to completely learn and replace our old system. Meanwhile, when we did have a question their customer support was always very helpful both by phone and email whenever we had a question. We were really happy when they built in ACH and Tenant Screening into the system last year. Highly recommend Rentec Direct!

Review Source: Capterra