Is Rentec Direct right for your business?

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best for

  • Property Management
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
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Frontrunner 2021

Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

What is Rentec Direct?

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training. Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing ... read more

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The Summary Page in Rentec Direct gives you at a glance details of your portfolio. You can quickly view an income summary, vacancies, lease expirations, over due rents, and keep track of maintenance.
The Summary Page in Rentec Direct gives you at a glance details of your portfolio. You can quickly view an income summary, vacancies, lease expirations, over due rents, and keep track of maintenance.
Market vacancies with Rentec Direct to fill properties quickly. Instantly publish listings to the top rental listing sites to the industry's biggest rental listing syndication network. Collect tenant applications, track leads, screen tenants, & more.
Market vacancies with Rentec Direct to fill properties quickly. Instantly publish listings to the top rental listing sites to the industry's biggest rental listing syndication network. Collect tenant applications, track leads, screen tenants, & more.
Send and receive payments from your tenants and owners with Rentec Direct. You can accept rent payments online via ACH, credit card, debit card or electronic cash payments. You can also pay owners online via ACH payments.
Send and receive payments from your tenants and owners with Rentec Direct. You can accept rent payments online via ACH, credit card, debit card or electronic cash payments. You can also pay owners online via ACH payments.
View complete accounting ledgers with Rentec Direct to efficiently manage your rental properties and stay organized.
View complete accounting ledgers with Rentec Direct to efficiently manage your rental properties and stay organized.
Integrated tenant screening solutions allow you instantly order and view an applicant's credit, criminal and evicition history background reports. You can also find dozens of other valuable screening reports from Rentec Direct.
Integrated tenant screening solutions allow you instantly order and view an applicant's credit, criminal and evicition history background reports. You can also find dozens of other valuable screening reports from Rentec Direct.
The powerful reporting features in Rentec Direct give you access to all the reports you need for effectively managing your rental properties. You can download, save, and share important reports, which is a vital management tool when working with owners.
The powerful reporting features in Rentec Direct give you access to all the reports you need for effectively managing your rental properties. You can download, save, and share important reports, which is a vital management tool when working with owners.
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User Review Highlights

4.63

179 Reviews

5
119
4
49
3
9
2
0
1
2
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Software is great and very comprehensive. The support is very good as well."
  • icon"Ease of use; e-signing; great potential tenant reports."
  • icon"I love the affordability of the software and the ease of use. I also like the ability to communicate and text the tenants through the portal and track them."
  • icon"Every time I have had an issue with the software it turned out to be user error or ignorance of the product."
  • icon"No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me."

Read user reviews

How much does Rentec Direct cost?

Two subscription plans are available: Rentec Pro - $35/month Rentec PM - $40/month The pricing varies according to the number of units to manage. Discounted Premium Tenant Screening packages are available for in the platform for an ?additional cost.

Starting price

$35.00 per month

Free trial

Available

Free version

Not Available

Which features does Rentec Direct offer?

Core features:

Access Controls/PermissionsAccountingAccounting IntegrationACH Payment ProcessingActivity DashboardAlerts/NotificationsAPIApplication ManagementAudit ManagementAudit TrailShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Rentec Direct to use and deploy?

Rentec Direct supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac, Chromebook.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Rentec Direct

4.63/5 out of 179 Reviews

Showing 1 - 5 of 179 reviews

User Profile

Dixie

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Amazing Solution!

Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Pros

Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Cons

I wish they offered a mobile app for property managers.

Reasons for switching to Rentec Direct

I have used several different management software including Property Genie, TenantCloud, Appfolio and RentManager. Out of all of them I feel that RenTec Direct is best value and offers offers the best customer service next to Property Genie.

Response from Rentec Direct

Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :) Wishing you a successful & happy New Year!

Replied January 2020

Michael

Company size: 1 employee

Industry: Real Estate

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2019

Come for the website capabilities, stay for the value

Pros

I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website, and log in to view their tenant or owners portal. The features for the tenants are quite nice, and make my company look professional and modern. The accounting features are great, and paying property owners is a breeze. I had little accounting knowledge when I migrated to this property, and everything makes sense. The auto syndication features are amazing, straight to Zillow and its affiliates overnight.

Cons

I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could not get the functionality I needed from my old website, and I will sacrifice appearance for functionality. I actually learned HTML coding so I could add a contact us field on my website, but I couldn't save the website with HTML coding. Another item I dislike, although it's more a feature I don't use as opposed to an issue with Rentec, is there are so many redundancies when it comes to the tenant. I plug in their email and name, and that should be all for my purposes. But I have to manually go in and authorize them to receive emails from me. And then authorize them access to the tenants portal. And authorize them to make partial payments, and so on.

Response from Rentec Direct

Thank you, Michael, for your feedback. I'm happy to hear that the majority of your experience with Rentec has been so positive. We're happy you're with us! Adjusting source code on the free website template can throw things for a loop if one character is off, so we typically recommend only website designers adjust it. I would love to see what we can do to assist you with what you're hoping to accomplish on your template. Look for my email! :) If you do opt for a privately hosted website with more flexibility, we offer integration tools for your listings and portals. We look forward to working with you and please reach out if you need our help.

Replied May 2019

Kim

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2021

Good for a small amount of properties.

It was good for small amount of properties.

Pros

It was easier to have everything in one place instead of trying to juggle everything yourself on different methods.

Cons

It was not so easy to use and once you have too many properties it become more of a problem.

Shana A.

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

May 2020

Can't recommend this to everyone.

Honestly, I would switch to another company if I could, but I have too much data in, and am too busy to go through a transfer now, and all of the hassles that would entail. I think Rentec may be a good option if you have only a few units, and very simple accounting, and are looking for a budget product, or have some familiarity with accounting and property management software, so you really don't need the support.

Pros

So it is very affordable, and some of the software is pretty simple to set up. They are continuing to add support articles and more functionality.

Cons

Functionality, especially in the accounting area is limited. No ability to select "classes". You have to find work arounds for things that you shouldn't have to. The support team is of little support. I have email chains with OVER 15 EMAILS AND THE QUESTION STILL HAS NOT BEEN ANSWERED. It is difficult to reach anyone when you call most times, so you are relegated to chat/email, and often my main question or issue is NEVER actually answered. I still have issues from my first month, and I am now in month six, that are unanswered. Many of the things I have learned, were from hours of trial and error. If they are not going to have a free support option that is actually helpful, then they at least need to offer a paid option. There is also a big gap in the merchant processing area. Their processor, Forte, often sends you back to Rentec, and Rentec sends you back to Forte, and the pricing of the merchant options is not clear or transparent until you get your bill.

Reasons for choosing Rentec Direct

Price

Response from Rentec Direct

We're sorry to hear you got off on a bad foot and your experience has been so different than other client feedback we hear. I will reach out to you personally as I would love to help clear up any confusion.

Replied May 2020

Jerrod

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2022

Clearly software made for and by users!

Amazing. Simply amazing. Their customer support is the best. Took me 20min on the phone and I knew this was it. I’ve used many of the other “big names” in PM software. Good luck getting support from them. I have my guy who I schedule sessions with as needed, but their online chat people are just as good. Never have I heard “I don’t know how to do that, let me find out for you.” With other softwares that was the answer to every other question.

Pros

The software is very intuitive and has many features I wasn’t even looking for in software but couldn’t imagine living without now. I’m looming at you Mr “text from the system” feature! As far as the things I actually knew I needed, it had all of that at a price that was great. In fact, I run a property management company as well as my own rentals that must remain separate. I have two subscriptions to Rentec now, one for each!

Cons

while the website has a great mobile friendly option, it would be easier for my team and I if you had an app. The portal and owner apps are great, just get us a good managers app to complete the trifecta.

Reasons for switching to Rentec Direct

Features. Support. Price.

Response from Rentec Direct

Thanks for the kind words! Colton always raves about working with you. We are currently working on developing an app for the property management platform, so stay tuned for updates as our developers get closer to a finished product.

Replied February 2022

Showing 1 - 5 of 179 reviews

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