Rentec Direct Software


Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training.

Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records.

Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices. 

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

149 Reviews of Rentec Direct

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  • JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING

    Specialty: Co-op

    Number of employees: 2-10 employees

    July 2018

    Loaded with features and functions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    apartments.com and other property management sites such as Tulia are available, but this software has many features and functions and its virtually universal accessibility makes easy to manage property. convenient to manage property by making multiple account for support staff at a good price.

    Pros

    All in one software to collect rent from the tenants using easy Pay and trusted accounting software by hundreds of clients

    Cons

    Report gathering and generation as well as customer support are two main issues needed to be concerned.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Yohan from Sevenstreams Consulting & Property Management

    Specialty: Apartments / Multi-family

    Number of employees: 2-10 employees

    July 2018

    Great product easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall it’s a great product that definitely makes managing properties much easier.

    Pros

    The product has a lot of cool features such as allowing me to create a website through the software.

    Cons

    You can’t pull a profit and loss statement from the software or a comprehensive accounting statement that I can give to my accountant

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ronda from Property Management

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    July 2018

    No descritive repots

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Rolling rent calculations are easily understood.
    Putting in owner expenses is relatively easy. As well as charge backs to the tenants.

    Cons

    Owner reports are not descriptive enough. Online portal takes too long to process and receive funds into our account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Denise from Greenwich Land Company, Inc.

    Specialty: Apartments / Multi-family

    Number of employees: 2-10 employees

    June 2018

    Rentec Direct is very user friendly and support is always available and excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I would have and HAVE recommended RenTec Direct to other Property Management Companies.

    Pros

    RenTec Direct Software is extremely user-friendly and so easy to use. I am not very computer literate and I was able to teach myself the program. When I have a problem or question or something out of the ordinary comes up I just call support team and is there so helpful, friendly and personable. That definitely helps when your stressed and need help with your software!

    Cons

    There are a few things that I would change regarding some of the reports, however, they have been adding and changing things daily so I do not really have many cons.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Caroline from Pristine International Realty

    Specialty: Apartments / Multi-family

    Number of employees: 2-10 employees

    May 2018

    The software is easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My tenants and owners loved the owner portal.

    Pros

    It's easy to use and We can organize everything in just one place. The owner and Tenant portal help them to keep posted on the payments monthly.

    Cons

    We want to give too much information to receive payments online. I think they should make a page for owner linked with the tenant and other for the property. the layout will be better to see each information.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • nina from Mark Lane Properties

    Specialty: Self-Storage

    Number of employees: 2-10 employees

    May 2018

    Simple Software System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is very easy to use and does not have complex features.
    I did not have any trouble with the functions I needed to use.
    The customer service is superb.

    Cons

    Overall, there were not enough options with this software system.
    The website design was very limited and so was the lease writing option.
    I felt that this was too basic for what I needed out of a software system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alejandra from Westport realty inc.

    Specialty: Real Estate Developer

    Number of employees: 11-50 employees

    May 2018

    Awesome program with some needed work

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Customer Service is super responsive and takes care of your issues without going in circles.

    Pros

    The program itself is actually very easy to use once everything has been downloaded, etc. Its is very good at listing properties, etc. and works well when dealing with tenant maintenance request and progress.

    Cons

    When you are doing online payments for the first time it takes some time and seems to be a bit more time consuming than anything else but once everything is set up payments are super easy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Henry from Top View Hotel

    Specialty: Apartments / Multi-family

    Number of employees: 51-200 employees

    May 2018

    Best industry software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    it is good

    Pros

    the product is best suited for property listing and property management. it is the best one can get in the market

    Cons

    This product has poor user interface and does not include some features like mobile apps that needs to be incorporated

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jennifer from Insurance

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    May 2018

    Great property management software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I really like the ease of use, how it tracks everything for me, the online payment integration and the online maintenance request integration.

    Cons

    It was a little slow on getting the online payment integration set up, but once it was done it worked seamlessly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tracey from The Eufaula Agency

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    March 2018

    Great program! Needs some work but all in all a great program!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Some of the things that need work are: Docusign - it needs to be where we can assign signature fields for the tenant so they know where to sign. Reconciling - It needs to be a little less confusing when reconciling the ACH transactions. it would also be better if you could sort out the transactions by check number/ACH or by date. Scrolling - when you go into a tenants account to make changes the page scrolls back to the top when you come out. It needs to stay where you went into the tenants account so that if you are making multiple changes in an account you dont have to search for it again when you make the first change. Owner disbursements - It would be great if the program would automatically send an email to the owners when an owner disbursement is made.

    Pros

    It makes life a lot easier in the rental managing world. This program helps keep up with tenant payments and owner disbursements.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Nathan, Rentec Direct

    March 2018

    Hi Tracey, We appreciate your kind comments about the software and wanted to respond to a couple of the challenges you mentioned. With our Docusign integration you are able to add signature fields for tenants from the drop-down fields list in the upper right when editing a form, it is part of the core functionality. A good solution for the scrolling issue you mention is to use the date range selector in the upper-left of the ledger. Your date range will be saved between page views so you will return to exactly where you left off. For owner disbursements, an auto email is a great idea and we'll definitely add it to our feature recommendations list. Again, thank you for the feedback. We will have one of our client success reps reach out in the next couple hours to help with any of these items.

  • Mallory from Veterans Realty

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    March 2018

    Great value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, this is a really great program. Cost is low, customer service is responsive, and there are a lot of capabilities. So far, it seems they continue to add new features and improve, which is a great sign for future growth. I would definitely recommend them, and I'm happy so far.

    Pros

    Easy to set up and pretty easy to use. Most likely, the confusion sometimes has more to do with my accounting abilities than the software itself. Customer service is very quick to respond, which is great, although not the friendliest. They seem to work to continue improving, which is important. They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.

    Cons

    Like I said, customer service is responsive and quick, but not the friendliest, but they get the job done & that's most important. I feel like there are some functionalities that I feel would be pretty standard, yet Rentec doesn't have the feature. For instance, you have to do a work around for multiple property owners, but it doesn't really help much. Reporting functionality is lacking. There are a good bit of reports, but some that should be standard are not available. I also do not like the way ACH is reported, because you have to do a little digging to find out if payments went through or just trust it's working. However, technology, as we know, does not always work properly, and I hate to just leave it to chance. Although, this is probably more of an issue with Forte, who processes the payments, than Rentec. However, Rentec did partner with this company, so it's basically lumped in together.

    This review was submitted organically. No incentive was offered
    Review Source
  • Matt from N/A

    Specialty: Apartments / Multi-family

    Number of employees: 1 employee

    March 2018

    Great, inexpensive option

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It does a good job of tracking revenue and expenses, tenant docs, etc. And tenants love the EasyPay function.

    Cons

    It has a bit of a learning curve, not all functions are intuitive. Also, I wish it had a more robust accounting system (i.e. a full balance sheet).

    This review was submitted organically. No incentive was offered
    Review Source
  • Tony from Davony Rentals LLC

    Specialty: Residential / Single-family

    Number of employees: 1 employee

    February 2018

    Great for my needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer support has been superb!

    Pros

    I love the ease of use with this software. I own and manage 35 units and the features in rentec are perfect for my needs and it's affordable. I checked out several website based and desktop software and Rentec was the best fit for me

    Cons

    The biggest concern I can think of this system doesn't track my real estate loan . There is a work around for this but this would be a feature I would like to see.

    This review was submitted organically. No incentive was offered
    Review Source
  • Denice from Wise Move Property Management

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    February 2018

    Great experience for a new property management company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer support is awesome! Hours that the customer service folks are available and their knowledge makes learning the ins and outs easy.

    Cons

    Look of the platform is a bit dated, and not as easy to use on mobile device. The accounting portion with tenant deposits was a challenge when trying to edit after a bank fee and tenant error

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • William from Hospitality

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    February 2018

    As a property owner/manager with multiple rentals, we simply could not manage without RentecDirect.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our sincere thanks to the entire staff at RentecDirect. You've made our job of mananging properties so simple. It is clear that their support staff is worth the price of admission alone. When requests have been made, their staff takes them seriously and they constantly add requested features to their software when it makes sense and has an impact on everyone who uses it.

    Pros

    RentecDirect gives us a clear accounting of our properties and our tenants. With intuitive drill-down features, you can easily track and locate tenant's important information in seconds. You can also store important property information as well, such as door key codes. Besides giving you an accurate accounting of everything financial, RentecDirect has thought out every aspect of property management and delivers a package which simplifies the process and gives us a one-click report for our annual taxes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Wendy from DW Properties

    Specialty: Apartments / Multi-family

    Number of employees: 1 employee

    January 2018

    Great Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Program is very easy to use. I used quickbooks for my rental property accounting and then a combination of paper, Word and Excel to keep track of everyone.With 50 units, I really needed something to keep better track of my tenants. It takes a while to get everything set up, but once you do everything works together seamlessly. I now only need to enter things once and not use multiple systems. The customer service is Amazing!! When I have questions they email me back within a couple of hours and have the answers I need. I haven't moved my website to Rentec yet, but I plan to soon.

    Cons

    Haven't really found anything that I don't like yet. The only thing I would change would be the deposit slips. I don't like that they don't print each check individually on them, just the total amount of deposit.

    This review was submitted organically. No incentive was offered
    Review Source
  • Paul from Crotzer Investment Co Inc

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    December 2017

    Easy and Integrated Property Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I mentioned a few specific items on my "wish list" and customer service was able to explain options to accomplish them on the first call. That saves a lot of frustration and wasted customization time. Small and limited staff companies will love the financial and management integration that saves time and money.

    Pros

    I had a list of items applicable to my specific circumstances, of course. I used this to compare software, so that I knew these would be accommodated, then on to the functionality. Like many of us, I didn't want a difficult system for my clerical help. At the same time, the integrated accounting and background/credit checks were good matches for our needs and money-saving, to boot.

    Cons

    The setup for properties and their perimeters takes some time, but all systems require it. The first, general setup did give us an opportunity to look at our policies and procedures overall, which is important to do, especially when switching to a new system.

    This review was submitted organically. No incentive was offered
    Review Source
  • Daryl from Real Estate Development

    Specialty: Real Estate Developer

    Number of employees: 2-10 employees

    December 2017

    Good for big or small company or owner

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Great if you have a couple rentals or if you own a lot. Everything is here to be successful in the business!

    Cons

    Some of the FAQs did not help me. They seem like there not for product. Difficult to edit many transactions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nolan from Three Four Development Group

    Specialty: Mixed Portfolio

    Number of employees: 2-10 employees

    December 2017

    Best Rental CRM!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service and ease of use! The system is extremely versatile and has lots of features to implement!

    Cons

    There’s a lot of features the keep track of!
    Also, if your tenant doesn’t pay rent on the first the system isn’t set up for that.

    This review was submitted organically. No incentive was offered
    Review Source
  • Nick from JayMark

    Specialty: Residential / Single-family

    Number of employees: 2-10 employees

    November 2017

    Helped solve our landlording problems

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    overall, great product and great value. We were struggling with managing just a couple of rental properties on our own and had outsourced to a property management company. That company did a terrible job and forced us to find a solution to be able to handle the job on our own. Rentec was the most affordable solution and seemed to have all of the functionality that we needed as small landlords.

    Pros

    An all in one product that handles bookkeeping, tenant screening, communications and electronic rent collection.

    Cons

    Needs a better way of bulk editing transactions. Maybe some of this can be done by importing into quickbooks, but seems clunky on the platform.

    This review was submitted organically. No incentive was offered
    Review Source
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