Rentec Direct vs SiteLink Web Edition

RATING:

4.6

(185)

Rentec Direct has 185 reviews and a rating of 4.58 / 5 stars vs SiteLink Web Edition which has 444 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (185)
4.7 (444)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 16, 2024
January 9, 2024
Pros/Cons
  • Pros

  • Software is great and very comprehensive. The support is very good as well.
  • Ease of use; e-signing; great potential tenant reports.
  • Cons

  • Every time I have had an issue with the software it turned out to be user error or ignorance of the product.
  • No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me.
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  • Pros

  • I like that I'm able to use this program on a tablet and phone because I tend to travel often so I need to be able to pull up reports and looks at data quick and easily.
  • Easy to find everything , once you have got use to the system. Customer support good in providing extra help where needed.
  • Cons

  • I think it signs the user out too quickly, however I do understand that this is to prevent others from tampering with an account and blaming me.
  • I am user of multiple Storable solutions - Sitelink, merchant services, StorEdge, Sparefoot. Which makes this whole lack of good communications much worse.
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Pricing Range
$
$
$
$
$
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Product Demo
Product Screenshot
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2021

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81 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos