roomMaster vs Streamline

RATING:

4.3

(65)

roomMaster has 65 reviews and a rating of 4.28 / 5 stars vs Streamline which has 76 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (65)
4.5 (76)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 15, 2023
September 19, 2023
Pros/Cons
  • Pros

  • This is definitely one of the best PMS in the market.
  • I like the ease of use and even after 4 years, learning new features and ways to use the software.
  • Cons

  • The process of changing rates is very cumbersome. Also, reservations with a room move are very difficult.
  • We had a virus from an email a few years back and lost data.).
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  • Pros

  • We also liked the idea of having the owner, housekeeping, & maintenance apps for ease of use. The system would probably be great for small business's getting started in the industry.
  • I love how intuitive the software is all the features that are available. This my 3rd reservation software system I have trained on and I think the last.
  • Cons

  • Do not have the function for guests to login and pay on their vacation.
  • Slow to upload mulitiple photos in gallery. There is no quick way to move properties positions in the tape chart.
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Pricing Range
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos