All Sage 300 Construction and Real Estate Reviews

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Victor

Verified reviewer

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Sage 300 Construction for Real State and much more!

PROS

Reliable software with an outstanding and solid support team. Sage is one of the top industry leader for the construction software field, intermediate complexity level to integrate with third party apps makes this software an a remarkable solution for those companies that already have their Master set well defined within construction standards,

CONS

Total cost of ownership can be overwhelming without the proper capacity assessment. Sage University to train your Admins and staff can raise up the bar of the investment. Custom features requires special attention from specialized consultants.

Amelia

Real Estate, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2021

Has great features once you learn how to use them

I like Sage. When I started at my company I had never used it before, now I am more advanced than the rest. For construction with a larger company it makes it easy to organize information. And I REALLY like how it connects with ODBC. I have created 100+ reports in the past 5 years and they make things so much easier.

PROS

I like how it organizes invoices, how you can customize SOME field name and how you can add customized fields. It connect with ODBC to excel or access with Microsoft query. This comes with the software. And you can make so many live reports that you can refresh with a button. Also the option of make crystal reports.

CONS

Everything is additional. Crystal reports you have to purchase a license, paperless, each module, etc. This can become frustrating, especially when you have 1 license for AP and try to open it and it says "Someone else is using this". Most people that haven't used it take a long time to understand it. There is a conference but it isn't ran by Sage.

Reason for choosing Sage 300 Construction and Real Estate

It has a better construction management software.

Vendor Response

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Replied May 2021

Rene

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2021

Sage 300RE

I am a moderate user because of my position but I was the person that took on the Service Module back in 2005 as we switched to Sage. I was very disappointed then with the SM module as it was not going to do what I was told it could but it was to late at that point as we had made the switch.

PROS

It had the ability to customize features in the program

CONS

The service module is way behind the times and will be the ultimate reason we leave Sage at some point. Even though we haver added SSO for some time now it still does not change the fact the back office program is the problem. We need more flexibility with departments and costing to meet the real service world. Also in order to make Sage work to meet todays requirements we have had to add third party programs such as Timberscan, Cabbage, hh2 and any even a program to get better access to your data. Sage is exactly the kind of program third part developers want and keeps them in business. Having Sage 300 Re means you will be forced to use other companies to get what you want out of the program. I did not realize how the programs we pieces bolted on and that there not actually built together. Once I knew how the purchasing module had to use Macros to make it work and communicate to the rest of the program was extremely disappointing. The program does not easily allow you to perform the payroll function easily with Payroll companies. Basically you cant get job costing to pickup until you process a weekly payroll to get it on the jobs. You are left handcuffed to do payroll in house when smaller companies want to move that process out of their company. The program was moved into the cloud last year in my company but it is really not cloud based. So you have to work in a remote desktop way verses a true cloud based program.

Reason for choosing Sage 300 Construction and Real Estate

The controller at the time recommended it but later I found out that was what he was familiar with.

Reasons for switching to Sage 300 Construction and Real Estate

My service department needed the ability to handle service agreements and we wanted a program to handle the construction accounting better.

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied June 2021

Yinka

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Sage 300 Helps Get The Job Done!

Any large-sized construction enterprise with revenues of $2 million or above should absolutely consider this software. It keeps track of your fixed assets and performs a number of additional robust accounting tasks.

PROS

dependable software with an excellent and strong support staff. Sage is one of the top market leaders in the field of building software, and its moderate degree of integration complexity with third-party apps makes it a remarkable choice for businesses that already have their Master set well-defined in terms of construction standards.

CONS

Without the right capacity assessment, total cost of ownership can be prohibitive. By sending your administrators and staff to Sage University for training, you can maximise your investment. Custom features need special consideration from knowledgeable advisors.

Reasons for switching to Sage 300 Construction and Real Estate

Scaling up and a need to upgrade existing Enterprise Platform

Matt

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2019

Great for Accounting and Job Cost Function; Not so much for Project Management

PROS

You're able to have custom reports associated with cost reporting for projects.

CONS

The Project Management software needs some work to be integrated and functional. The user interface is basic and could be updated to be more user friendly.

Reasons for switching to Sage 300 Construction and Real Estate

Drawing overlay and Project Management functions

Melissa

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

FUNCTIONALITY

2

Reviewed May 2021

Okay software for multiple companies but many glitches

Took us 2 years to sort out the issues caused buy a Sage consultant not setting up the system correctly with us.

PROS

The ease to show combined financials for multiples companies works great.

CONS

We have run into many glitches where things do not post correctly due and Sage cannot tell us why. Does not do everything that the sales rep told us it would.

Reasons for switching to Sage 300 Construction and Real Estate

Wanted to combine multiple companies into one platform and produce combined financials

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied June 2021

Hanine

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Sage 300

Overall, it is one of the best software's I've ever used in my career in accounting.

PROS

I liked how user friendly it is and how easy it is to fix any errors.

CONS

Some improvements can be made on the ease of finding answers to various questions.

User Profile

James

Verified reviewer

Oil & Energy, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Good but seeking for more

PROS

There is a lot of flexibility with this product, but in many cases it requires a Sage Expert or extensive training. With this product our company managed Industrial Construction Projects of various sizes and cost and utilized different project costing. Overall our experience was good.

CONS

Needs a nicer UI/UX for the consumer, the next generation of user is accustom to ease of use and a clean UI/UX. Give the consumer more control, create a solution that allows us the ability to manage our data, our way. Salesforce has a great solution for this, although not directly related their model for consumer control and product support is one of the best I have ever seen/used.

Anita

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great project managing software

PROS

Having the ability to manage a project from start to finish is possible.

CONS

Sage is very particular about the manner in which you enter information. It often is not as user friendly as programs I have used in the past. Correcting information/entries can be difficult.

Brenda

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2023

Sage 300 - Use for Project Management

There are a lot of features or applications to learn, but once trained, easy program to use.

PROS

Multiple features depending on what task I'm trying to complete.

CONS

Contract documents and invoices saved in one location. Reports that can be generated.

Adam

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2021

Solid Construction Accounting Software

The tracking of costs and billings is great in this software. You are able to capture just about every detail you could possibly need and it's all integrated together. With the available 3rd party add ons this is a very good product.

PROS

Sage 300 CRE, formally known as Timberline, is a very robust construction accounting software. The customization is really endless and although the software platform is older, the 3rd party software packages available allow you to use current technologies with it. It is not the most user friendly as new software is but it is a very solid working product that has been around for years. I like being able to customize the software to how we do business. I have not run into too many situations in which the software was not capable of handling something. Certainly you might need a consultant to help you create complex reports and other processes but at least it is available if you need it.

CONS

I would say the biggest con is the fact the software is built on an older database platform and the screens are a bit older and do not scale well with newer systems. Although there is a SQL database replicator now to move your data to SQL for enhanced and faster reporting, the program itself still runs on the Pervasive database. It tends to run slow when you have a large database so you constantly have to keep up on the archiving. I also wish the program had a few more preventative features when it comes to posting transactions to closed GL periods. Certain tasks do not validate if the GL is closed prior to posting which I find to be a pain. Sometimes the fix is easy but other times it is very difficult to figure out.

Vendor Response

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Replied May 2021

Amy

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2021

Good for Construction

I have used Sage 300 for years. Many companies use it although I find that it needs some element of support or a strong user on the team to resolve things that come up. Office Connector is a nice addition as many reports are not available out of the box...such as a CashFlow Statement and a good WIP report that can be modified and adjusted. You can write into the software so many applications can share data which is a plus. I feel like we have multiple additional technologies to make up for all the short-comings of Sage. Their support however, is amazing. Very friendly, knowledgeable and helpful. Additionally, the SageKnowledge Base can answer most questions a user has so there are solutions, but takes a bit to get familiar with how to find what you are looking for.

PROS

I like its ability to link with multiple applications including PROCORE, HH2, Paperless.

CONS

Out of the box financial reports are limited and it is not super intuitive in my opinion. We are currently running desktop in a hosted environment. I think I would have preferred the cloud based package.

Reasons for switching to Sage 300 Construction and Real Estate

I was not here when the switch was made.

Vendor Response

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Replied June 2021

Michael

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2021

Sage 300 CRE is an average database system

Overall, we have used Sage 300 CRE (Timberline) for 15 years. We stick with it because we have invested so much time and money into customizing it and forcing it to work like we want it to work. It is a good database, if you can figure out ways of extracting the data you want (i.e. Access, ODBC, etc.). In general, the software is old and not as dynamic as others on the market, but switching is too much of a painful process to make us jump ship. We will keep sailing (and bailing) with Sage 300 CRE, at least for now.

PROS

We integrate other estimating and purchasing software for our home building division and that works fairly well. As a database repository, it works well. It is easy to get information in the system and you have a lot of ability to customize and create fields.

CONS

The reporting tools in Sage 300 CRE are not good. Getting information out of the system has always been our challenge. We end up extracting the data via other tools and creating our own reports in other tools (i.e. excel). The financial statement and other report writing tools are not easy to work with, and frequently have issues that need to be corrected (or acknowledged... still not sure why Sage can not figure out how to round properly to make a balance sheet balance)...

Reasons for switching to Sage 300 Construction and Real Estate

We previously had a couple of systems that we consolidated into Sage 300 CRE (Timberline) in 2006. Our hope was to have a more centralized database, which was mostly achieved.

Vendor Response

Thank you for submitting a product review. Your feedback is invaluable to the continued improvement of products and services from Sage.

Replied May 2021

Janet

Utilities, 51-200 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2019

I am a CPA and have implemented this software in the last year with a large underground utility construction company.

In deciding to purchase this software, you need to determine your real commitment level. You can use an easily implemented software such as Quickbooks, but you'll need to manually enter a great deal of estimates and information. The implementation and training is costly - be sure and get the total price of all the software modules that you will need in addition to the estimated cost of implementation and training.

PROS

I like that in general you are able to import tables from other software or ones created in Excel rather than either not having history or having to manually enter it. There are many very sophisticated modules to help you manager your business. There are awesome video's with lessons that you can use (over and over) for a period of time to learn each module broken down step by step. The job cost is able to import estimates created in Timberline (SAGE) Estimating, another very sophisticated program. From those estimates you can actually create purchase orders for items estimated, and email them directly to your vendors. Very slick if the program is set up correctly.

CONS

This is a complicated system and not for the average AP person or Controller/Accountant. You will more than likely need to hire an expert to train and walk you through implementation. The reports are rarely exactly what you want, so you either have to pay the expert to change them or to learn to change them yourself. The whole implementation process is lengthy - there is a learning curve.

Melody

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

Sage 300 Only Software You Will Need

Our company has been with first Timberline then Sage 300 which we started in 1997 with our original setup. We have always been happy with the product and have attended seminars and workshops that really make a difference in new ways to use the software.

PROS

Our company uses Sage 300 exclusively for Construction, Job Cost, Property Management , Financial Statements and Payroll. Every aspect integrates with what we need. We do export and use Excel with the Sage 300 when needed.

CONS

Unless you really familiarize yourself with the report writing, that can be difficult.

Reason for choosing Sage 300 Construction and Real Estate

The ease of using the construction and property management and the integration of all to general ledger. The payroll module was very easy to use and the reports made filing to state and us government much less time consuming. We were able to use a general operating checking account and information flowed flawless to the many companies we owned.

Reasons for switching to Sage 300 Construction and Real Estate

We wanted a different computer setup and we researched and at that time (1997) Timberline (pre Sage 300) it handled our construction and property management at the same time.

Vendor Response

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Replied May 2021

Kirk

Construction, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2021

Not a good product

This is possibly the worst software I've ever supported. My opinion is based on my observations of: - Lack of functionality - Unknowledgeable support people - Upgrades that are frustrating and usually immediately need another release to fix that release - Software pieces don't work together ie: Paperless, 200 CRE, eCapture, SageCPC

PROS

The ability to create specific roles for users.

CONS

The upgrades are a nightmare. Have to touch all desktops while doing an upgrade is extensively time consuming. The support is atrocious. I open a ticket online and get an answer that doesn't even relate to my question. I've already scoured the knowledgebase, but the response I get it just sending me to a knowledgebase article. Then I'm told to call in. When I do call in, I get to listen to a message for 1 minute that tells me to go online and look at the knowledgebase (waste of my time), than I sit on hold for an hour to get a first level support person that doesn't know the answer and I need to schedule time to get a call back from some one else.

Reason for choosing Sage 300 Construction and Real Estate

The product was purchased before I joined this company.

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied May 2021

Ashley

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed February 2022

Dated but Robust

For your everyday construction accounting, this software works very well as long as you are located in the office. I'd love to see them modernize it and move it to the cloud, but their current cloud offering, Sage Intacct, leaves much to be desired. I'd also like to see better functionality in the Project Management portion of the software, but it seems there is no one software that handles both the accounting and operations sides well. For now, we are switching our project management to Procore since it has an integration with Sage.

PROS

Sage is a very extensive platform that can handle complex accounting functions. There are a number of integrations with other software platforms that provide even more functionality, such as paperless AP approval routing, cloud timesheet entry, reporting, etc. There is also an organization named TUG that provides training via webinars and conferences and serves as an excellent resource when problems do arise.

CONS

The software is on-premise and requires a VPN and Remote Desktop connection if you are attempting to connect from the field. It is also very dated and the user interface could use some serious updating. Many people lack the computer skills needed to modify Crystal Reports and Report Designer Reports.

Sandra

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2021

Not a User Friendly Product

Each time I call customer service, the representative spends time searching the knowledge base and more times than not, they are not able to help. Doesn't seem that the representatives actually use the product or understands the accounting process.

PROS

The add-ins that allow for easier use of the Software has changed the friendly use of the product. Adding excel export has made it much easier to create reports instead of using report writers.

CONS

The size of the entry, it's too small and you cannot change it. You are limited to the screen that shows and it normally is too little space or area to view. The conditioning is far too difficult. You need to understand some basic coding to properly condition. Formulas also require too much information about IT to properly set up.

Reason for choosing Sage 300 Construction and Real Estate

It was on the list from the customer recommendation

Reasons for switching to Sage 300 Construction and Real Estate

Customer wanted a better job costing product and this is what was decided to implement

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied May 2021

Jennifer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Newbie Controller Review

As a prior QuickBooks user (at another company) the transition to Sage 300 was ideal. The logic behind Sage 300 is very clear and simple. There really is no overthinking when it came to designing this product. Sometimes there are glitches or "speed bumps" but those are always overcome with a call to support.

PROS

I like that there are many work arounds and alternate ways to "get what I need". For example, If someone is in AP, I can generate a report that I need by going to IA. I can also trust but verify results by running multiple reports and annotating their correlation and reconiliation.

CONS

I wish there were automatically more User licenses available for the AP and JC module. We are a SME and often run into the issue where two staff members need to be in AP or JC at the same time. They are performing separate functions too. For example, if I am cutting checks in AP my accounting assistant has to wait until that task is done before she can export new invoices from Paperless into AP. Perhaps, based on either sales volume or entity size, more licensing can be included with our renewal each year at no additional cost.

Dustin

Construction, 11-50 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Sage Customer Service Cannot be Beat

I highly recommend Sage 300 to any contractor out there. It's ease of use and numerous modules make tracking things like inventory, job costing, cash management etc a breeze. All modules sync up to the General Ledger and at the end of each month, we are able to see how we are progressing. This has helped us catch numerous mistakes on our end. Whenever there is a problem, we will phone the Sage call center. They are able to troubleshoot things in no time. Not only do they help fix the mistake they also teach you how to spot them yourself. The odd time we have had to escalate a problem to the programmers they always end up contacting us back the same day. I started using Sage 2 years ago with very little knowledge of the platform and accounting in general and through the proper training, customer service, excellent help articles and Sage U I can confidently say that I have mastered this program. I could never see myself using another product after Sage 300.

PROS

Ease of use Customer Service Training and Sage U Reporting Custom Reports to fit your business needs.

CONS

Other than the odd Software Glitch which Sage is more than happy to fix I have no real complaints. Anytime I seem to bring something up that would make the product better Sage seems to be working on/implementing that change.

Bing

Commercial Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed March 2021

Sage 300 V 18.4.1

We spent $35,400 for an update for two seats March 2020. This was prior to me coming back to Templeton after 16 years in July of 2020. This was a waste of money in my opinion. I implemented this system 16 years ago and it's exactly the same other than the overlay to login to all modules at one time. It is nothing but lipstick on a pig and the worst software I have used in recent history.

PROS

Some of the financials with rolling numbers and the ability to use intercompany functions. There really isn't much I like about it though.

CONS

It's very slow and antiquated. Using modules is very old school and not being able to drill down from one module to another. The pervasive database is horrible and we need to restart the server at least once a week.

Reason for choosing Sage 300 Construction and Real Estate

16 years ago when it was Timberline, the VP of construction wanted it for estimating.

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied May 2021

Mindy

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2021

please with software

PROS

I have been using the software for almost 20 years. As we learn more, we realize the software is capable of doing so much, but our knowledge is limited. We use all of the accounting modules and are happy with the ease of use for all users, even new ones. We use the inquiries and customize them to get information from live data. We like that we can pull our data out and use in Excel and Access.

CONS

Two users can not be accessing a bank account at one time. Our AP users and reconciler have to communicate before checks are printed to make sure no one else is accessing the bank in the software. Education is the key to learning the software. We have joined TUG, the Users Group. This group is made up of end users sharing their knowledge and experiences in a teaching/conference format.

Vendor Response

Thank you for your feedback! We appreciate your business and look forward to helping drive your continued success in construction and real estate.

Replied May 2021

Peter

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2021

Its not good.

It's not good. It could be worse but its not good. It seems like at time Sage makes harder than they should be.

PROS

The most common functions are easy to find.

CONS

Almost everything is harder than it should be. It allows modules to post that won't post in the GL. The direct entry options are not the same as the import options. The service department read the knowledge base. Support takes a very long time. Its not fair to say call volumes are higher than expected if that is the norm. The pervasive SQL backbone make it very unfriendly to connect to. Some upgrades rename fields instead of adding new ones within the database. Sage does a very poor job informing customers of needed upgrades until it is almost too late.

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied May 2021

KELLEY

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed May 2021

26 YEARS EXPERIENCE

In my 26 years in construction accounting I have not used a more difficult, less user friendly software. We have had sync issues with sage CPC continually and have to "restart the connector" far too often.

PROS

Support is responsive when called or emailed. Although a few of the support team have not been able to assist and we have to move up a level

CONS

sage is not user friendly. The modules are difficult to maneuver and advancing and closing months should be one step not many. Closing a period should truly make it closed, meaning that no entries or voids can be made without special pw or permissions. Reports take forever to run. Conditions and Ranges are confusing.

Reason for choosing Sage 300 Construction and Real Estate

We purchased sage before I was hired.

Reasons for switching to Sage 300 Construction and Real Estate

Unknown

Vendor Response

Thank you for sharing your thoughts on Sage products and services. We strive to deliver the best experience possible for Sage customers. We would welcome the opportunity to connect with you to better understand how we can exceed your expectations in the future.

Replied June 2021

Davin

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2018

Accurate and Reliable with Minor Drawbacks

The software does what you need it to do for daily accounting functions with minimal crashes or delays. However, the reporting function needs to be updated to a usable format so that it takes the end user less time to gain the information needed.

PROS

The software is very reliable and there are very few hiccups in day to day use. It's also very handy to have features such as: - Attaching documents/invoices to an AP or Journal Entry - Recurring journal entries - Project Coding

CONS

I find the interface layout to be a little archaic. It is not very modern in comparison to other accounting software. A troublesome area is when making entries in the General Ledger module, the entries are not reflected in the AP, Bank, or AR modules. However, making entries in the AP, Bank, or AR modules are transferred correctly in the GL. Lastly, the reports that are generated by Sage 300 can be put into Excel 97-2003 only. Furthermore, the reports are generated in a very complex manner with poor formatting and many merged cells. Trying to manipulate and sort data can take a long time. It would be very helpful to be able to search/filter through Sage by the invoice/document number. The only option to do this is to either export the data to Excel, or search by vendor.

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