Semper

RATING:

4.3

(120)

About Semper

Semper is a Property Management System that helps hoteliers manage their properties better so that they can increase revenue, improve guest satisfaction and save time. The software is either locally installed on premises or can be accessed via the cloud.

Semper Pricing

Your business is unique. Therefore, we don’t try to put you into a box or sell you packages like our competitors do. Instead, we tailor our software around your needs to offer a more cost-effective solution. This way you only pay for what you need.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

dashboard
Slide 1 of 4

Semper Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Semper

1 - 5 of 120 Reviews

Johan

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Everything you need and More... and then some!

PROS

It covers all aspects of what is required in the hospitality industry. From the restaurant all the way to wedding facilities and online booking platform.

CONS

The software altough works great and does everything it should, looks a bit dated.

Reason for choosing Semper

Pricing.

Reasons for switching to Semper

We required POS for our restaurant as well as PMS for the lodge.

Vendor Response

Thank you for the great review, Johan! Are you on the new Semper web system yet? This is a very modern system with a lot of new functions. Feel free to send us an email and we will contact you to to switch you over.

Replied November 2021

Martin

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great Product!

it works well and they have great partner support

PROS

it works well and they have great partner support

CONS

Online is still not there but I'm sure its a end-user problem at the moment (training)

Reason for choosing Semper

[SENSITIVE CONTENT] the sales reps was really helpfull

Reasons for switching to Semper

there was not product/partner support

Vendor Response

Thanks for the review, Martin. We're happy to hear you are enjoying the software.

Replied July 2022

Hester

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed January 2024

My opinion

I'm very negative regarding Semper. I find their accounting side totally unpractical and difficult for non-accounting people to use. None of the info on reports is trustworthy or easy to categorize. Settings need to be changes again and again and again and one user's settings gets pulled over to all users.

PROS

I can log in remotely - that is the only thing remotely positive regarding Semper. To be fair... the previous system probably also have this option and it would probably be more streamlined than Semper's but never had need to use it before we switched to Semper

CONS

Data 100% unreliable and everything needs to be double checked. A HUGE problem if you try to pull an annual report.

Reasons for switching to Semper

I didn't... the sales point at the time was that online bookings can be done through Semper.

Vendor Response

We appreciate your honest feedback and apologize for any challenges you've faced with Semper. It's disheartening to hear about the issues with data reliability, especially when pulling annual reports. We understand the importance of accurate and trustworthy information. Your concerns about the accounting side being impractical for non-accounting users and the difficulties in settings management are duly noted. We are committed to addressing these issues and improving your experience with Semper. If you have specific details or further suggestions, please feel free to share them with our support team. We appreciate your input and are dedicated to making necessary improvements.

Replied January 2024

Tarryn

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Impressive Software

PROS

The functionality and features are very helpful.

CONS

The system can be complicated and overwhelming.

Reasons for switching to Semper

We were interested in having more functionality and features, which Semper seemed to offer.

Vendor Response

Thank you for sharing your thoughts! We're pleased to hear you find our software impressive with helpful functionality and features. We understand concerns about complexity and overwhelm and appreciate your feedback. We're continuously working to enhance user experience, and your input is valuable. If you have specific suggestions or questions, please let us know.

Replied January 2024

Jaan-Mart

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great great great

Wonderful!!!! Will always use and recommend

PROS

Easy to use and understand and great service

CONS

Nothing love everything about the program

Reason for choosing Semper

Love to work on Semper and everything I can do on the system

Vendor Response

Thank you for the enthusiastic review! We're thrilled to hear that you find Semper great, easy to use, and appreciate the excellent service. Your endorsement and commitment to always using and recommending Semper are greatly appreciated. We're honoured that you chose Semper over alternatives like NightsBridge, and we're delighted that you love working on our system. If you ever have further feedback or need assistance, feel free to reach out. Thank you for choosing Semper!

Replied January 2024