Working with Showdigs has been like adding another member or two to our leasing team and are thrilled to work with them!

Showdigs offers excellent customer service, a broad spectrum of features that are imperative to our daily leasing operations and has excellent communication with new feature roll outs and asking our opinion on what would make our business run more efficiently

We're looking forward to being able to communicate with prospects on the Showdigs platform,

Great people to work with, but not convinced that their employees understand day-to-day operations of leasing.

On-demand features and user-friendly. Great customer service and quick to pick up the phone.

Lack of customization. Lack of incentive for the showing agents.

I like that it takes some of the workload off the office staff. It was fairly easy to set up and integrate into the daily routine

We really wish the Showdigs software could integrate better with the Appfolio guest card system. Reflect when a prospect has scheduled a tour or seen a unit in the Appfolio side and we wish there was a way to verify all of the prospects have received communication from show digs after submitting interest. Another thing that would be nice is if we could see communication with tenants of an occupied unit

This helps us get more showings done on properties, and allows us to schedule outside of normal business hours and staff availability.

Pretty much set it and forget it unless staff wants to take over showings.

Our setup is kind of mixed use, some properties that staff show, and some through Showdigs. The system is not made to accommodate that, so we had to find some work arounds.

It's been great!

I love that we have the ability to assign certain showings to Showdigs agents. This allows me to have a better work / life balance while not sacrificing any time in getting my clients' properties leased.

I would love for there to be a feature that allows us to require photo ID's. Meeting members of the public at properties can be a risky job. It's important to have this safety feature in place, for those of us who want it. I also would love for the system to be better integrated with my calendar.

Great!

We're really happy with the service all-around. It's so easy to interface with and has given us a lot more freedom and flexibility internally. The support has been unbeatable also.

I wish there was an option to have more windows for occupied properties, and the ability to schedule Codebox OR attended showings at each vacant property.

This has made day to day operations of my property management business flow much smoother. Prospects can see homes quicker which results in reduced vacancy times and the inspections are very thorough. More cost effective than hiring an employee.

Super easy to use. Great customer support.

I wish they had a phone number instead of just an email to direct prospects to.

It's been fantastic. They've really allowed us to increase our flexibility for our leasing agents, increase the availability of our homes for prospective tenants to view, and even let us to come up with ways to provide target showings to approved applicants. Their customer service is top notch - communicative, proactive, and so quick to assist when needed. As great as the software is, it wouldn't be as valuable without their amazing team backing it up.

We love using this software to show our available rentals. The platform itself is fairly intuitive and very easy to use, so setting up a property is a quick process. Our office was able to start using this software without a lot of training time, meaning we could start integrating it immediately into our showing format. We appreciate that we can control the number of total tours for a home, and that we can "take over" any tours to show with our in-house leasing agents, if it works with their schedules. Showdigs is constantly upgrading and adding more features to their platform, so it's becoming more and more useful to our staff.

When you view upcoming tours, you can only sort them by time, not by property, meaning if you have multiple showings at one home during one day, there's no way to view those showings together if they're spread out. When a tour is canceled - for any reason - the contact details for that lead disappear from the tour itself, so if you want to reach out to them directly, you need to navigate to the property page and search for the prospect there. These are relatively minor details, but when you're showing lots of properties at once, they make a difference.

Showdigs has allowed the company to expand rapidly. We are more professional and it provides a better leasing and inspection product for our clients.

This software allows property managers to scale up their business rapidly. All the inquiries for showings are professionally handled. Their team of realtors that show the properties are very professional. We also feel that having a 3rd party do the showings keeps all the showings neutral and helps with fair housing. Having a 3rd party do the inspections has allowed the property managers to concentrate on communicating with their clients and tenants. Having the option to do self showings in areas further away from our office has been an added benefit.

Integration was not difficult. We look forward to more features.

Great!!

Showdigs is terrific, it has greatly improved our efficiencies and the way that we operate day to do.

Customer support team is a little bit difficult to communicate with.

Having on demand, round the clock showings for our prospective tenants has been a game changer. We've found that most people do not want to be told when to view a property and want to have the flexibility to choose their own vieiwing times. This is impossible with a traditional platform of scheduling with our field agents and having showings "schedule themselves" has been hugely successful for our company.

It can be costly when trying to "chase down" leads who continue to cancel and reschedule their appointments. We've had a few instances where the agent gave misinformation to prospective tenants, which can tarnish our reputation. Overall the software is user friendly and has made major improvements since the original implementation.

Overall, it's fine. It's more of the people using the program. It's actually a great program and the agents are pretty cool as well.

What u enjoy most is that it allows you to see everything in real time. Contact info and cancelations.

People cancel like crazy. Last minute, everything. Nothing to do with the app but since it's so easy to reschedule, cancel or whatever, that's what they do. Sometimes the app really lags and doesn't work properly and will freeze as well.

Overall the experience is good. At $40 a showing I thought the value was good. At $45 per showing the value is not as strong as I don't get the impression that leasing agents make much effort to lease the property. The majority do not ask the prospect if they are going to apply. Do they remind the prospect of where to find the link to the application? Some agents provide good feedback and answers to the showing report questions and others are too brief - more consistency here would be nice. I would really like to have integration with Buildium.

Easy to implement and use. Reports are helpful. Speed of showing reports is great.

Generally the software is fine. However, I really dislike that if a listing is paused for an extended period of time and auto-unlists the showing details are deleted. Having to reenter this info is frustrating.

Excellent customer service and partnership. Showdigs has built custom products and features at our request, and they have been crucial in helping us to expand our business. They are true partners for us in our growth.

Showdigs is quick and efficient in scheduling showings. Our first showing was scheduled within an hour of launching the product. We utilize showdigs in several different markets, and it allows us to scale rapidly without needing to hire contractors or full time employees when volume is unknown. Showdigs was very valuable in getting us through the mid-summer push of showings, when our own capacity was constrained.

Reporting at scale needs improvement. Showdigs has built interim processes to help us overcome this, and it would be great to have more robust reporting in the product.

I was a bit slow to adopt ShowDigs because I'm a control person and like to be in control of everything. But now that I use them, it's truly a game changer for me. It has freed me up to work on other areas of my business while knowing my properties are in very capable hands.

It is easy to set up my property in ShowDigs and use them for showings. Their software just keeps getting better and better.

I wish I could click a button and it would instantly give me a list of showings that have happened, a list of showings that are scheduled, and a list of showings that were canceled.

I love showdigs. It opened a whole new world of possibilities for the leasing department. I know other departments in our company love it too but I am talking out of my experience. It is super easy to keep up wuth interested potential tenants, sending out leases, screening applications and so on.

I love the fact that we no longer need to write out every single document that goes out to tenants or owners. We can simply have one format for each type of communication we have with our clients.

The only thing I don't like is that I have to verify my account every 30 days and that is just a little detail that I can get over.

Love it, essential to my business.

Its core function of in person inspections helps to give peace of mind for showings, I like the prescreening functions, good with inspections.

Lack of inegration with Buildium, could be more versatile with different structures of the showings, like to be able to schedule an open house and restricted showings would be perfect, save previously loaded tenant contact info.

Absolutely wonderful. Everyone who I interact with his professional, kind and very responsive. I wouldn’t be able to do this work without this software and their amazing team. Thank you showdigs!

I love that they take the initial inquiry, pre-screen, set up a tour, complete the tour, give valuable feedback and track the results. This takes so much time and juggling off of my plate.

I don’t have any negative feedback. Thank you.

I have really enjoyed working with Showdigs. I rely on them heavily to book tours for prospects when I otherwise wouldn't be able to.

I really like the whole concept of Showdigs. It's easy and user friendly for clients to book showings of available rental homes.

It's growing process and anytime there is a hiccup, [SENSITIVE CONTENT] with Showdigs is very quick to step in and help us. It's not perfect by any means but I appreciate the team's efforts toward improvement.

Showdigs has wonderful customer service and are always available to help and answer questions quickly!

Showdigs offers an innovative service that saves property management companies hours of labor, creates an unbeatable convenience for prospective tenants, and income opportunities for real estate agents.

I don't have any cons about the product.

Experience has been very pleasant throughout the years. I hope the level of service the company provides doesn't change or become less.

User friendly...easy to navigateDetailed tour reportsTimely/immediate responses received from agents/staff

I cannot think of anything at this time.

The Showdigs team and software is something I never knew I needed! As a Property Manager that is very hands on with every aspect of the job I was orginally hesitate to outsource my showings and inspections but once I gave them a try I never looked back. Absolutely the best!!

All of it! The ease of use and process make it so easy to use.

Nothing. They have taken every single one of our suggestions and acted on it to better their software.

This service is great. It helps us be able to show properties faster and thus get a tenant in there as soon as possible! Gives me more time to catch up on paperwork.

Sometimes prospective tenants don't always get a confirmation text when scheduling a showing, but it is a rare issue.

Very good. I don’t use it all that often, but it’s been super helpful to not hold things up, particularly when I’ve been on vacation.

The convenience of being able to outsource showings for a reasonable price. And having a platform where they report the feedback (I haven’t tried outsourcing an Inspection yet, but sounds tempting).

As I recall it was a bit tricky to set up to fully integrate with PM software, but I was able to just manually send a link to schedule after talking to a prospect. I also haven’t seen a good way to verify the license of showing agents.

Keeps my employees from having too much drive time. Showings are on demand and help us rent homes quick.

Spent about $10,000 in July and August so it does get pricey but worth it.