--- title: "ShowMojo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ShowMojo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShowMojo is a good fit for you!" source_url: "https://www.softwareadvice.com/property/showmojo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lease Management Software](https://www.softwareadvice.com/property/lease-management-comparison/) / [ShowMojo](https://www.softwareadvice.com/property/showmojo-profile/) / ShowMojo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/showmojo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/showmojo-profile/alternatives/) # ShowMojo User Reviews ## Reviews summary - Overall rating: 3.6/5 - Total reviews: 17 ### Secondary ratings - Ease of use: 3.4/5 - Customer support: 3.6/5 - Value for money: 3.6/5 - Functionality: 3.6/5 ### Rating distribution - 5 stars: 9 reviews (53%) - 4 stars: 2 reviews (12%) - 3 stars: 1 reviews (6%) - 2 stars: 1 reviews (6%) - 1 star: 4 reviews (24%) ## ShowMojo customer reviews Showing reviews 1-17 of 17 (page 1). ### Great Program! Great Concept! - Overall rating: 5/5 - Reviewer: Jessica G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a GREAT concept! It eliminates all the countless calls of people wanting to schedule showings. Super easy to use and the email reminders are the best!! #### Cons The only con that i have is the price, we had to stop using it because it was too expensive for the amount of properties that we have in our inventory. --- ### Why ShowMojo Reduces Grief to Dollars - Overall rating: 5/5 - Reviewer: Talal P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I think they're a great company and I am one of their biggest fans because of the quality of work they do on a customer service level, on a technological level, and the fact that they manage a technology that helps guerrilla agents like me to compete with larger companies in my market. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've truly enjoy the fact that the software can calculate the drive times between properties. I like how it is constantly analyzing this information and presenting to the customer options that will work for all parties. I truly enjoy the fact that this software reaches out to existing tenants with information about when showings will take place. I'm still in shock as to how diligent the software is with its follow up. For me, it is not possible to manage 10 to 30 listings at the same time without this kind of software. #### Cons The only true con I would have about this software is that the aesthetics of the website are very vanilla. #### Reasons for choosing ShowMojo I saw that cost was better and its ability to customize to my specific needs. Every single real estate company and agent needs more options to customizing how they interact with the marketplace. Each marketplace is very specific to the people that live in it and every agent is unique to the market that they serve. Without options and the ability to customize messages and the presentation of real estate property, it turns into another advertising product as opposed to a marketing product. I think what I'm getting at here is that this product solves a marketing issue which I believe customers are hungry for by doing better marketing. I think customers are sick of advertising and that's primarily what Zillow does. There are too many advertisers and not enough marketers doing good work. Thank you ShowMojo! #### Reasons for switching to ShowMojo Scheduling and follow-up --- ### Not user friendly but it works - Overall rating: 3/5 - Reviewer: Andrew F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It was alright. Not great, not awful. But that’s not a good sign when you’re looking to make life easier for the team. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It would syndicate listings to multiple platforms #### Cons Very American supportive, weak on the Canadian side. Not user friendly. #### Reasons for switching to ShowMojo I was told showmojo was better by others in the industry --- ### Reclaim Your Time and Upgrade Your Property Management Leasing Game With ShowMojo - Overall rating: 5/5 - Reviewer: Tim R. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Onboarding any new vendor or process comes with its share of hiccups and ours was no different. Thankfully, I found ShowMojo's support staff to be patient and committed to making sure we got the kinks worked out and our processes dialed in to our satisfaction. [sensitive content hidden] with ShowMojo support were professional, attentive to addressing our concerns and committed to ensure that we achieved the desired result. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ShowMojo code locks are easy to install and easy to use. You don't have to worry about a key walking off or being copied and the locks don't require internet access. They are a secure solution to providing timely access for prospective residents who wish to view our properties for lease. Their Live Answer Agent service has placed our showing scheduling on cruise control freeing up my time for business development and working on our business instead of in our business. #### Cons I have two new feature requests:1) Add the option of assigning a second/alternate Permanent Access Code to each lock2) Allowing our maintenance tech to use the mobile app to assign the new address to the lock they just installed while on site to help alleviate any confusion or error. #### Reasons for choosing ShowMojo We chose ShowMojo because of the code lock and no need for a key. --- ### The right solution for property showing and resource management. - Overall rating: 5/5 - Reviewer: Jeremy V. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered It meets our needs given the current state and size of our company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease of use, listing deployment, capability to manage team and resources for showings, and agent productivity. #### Cons API availability to integrate data to other platforms for KPI integration from other platforms. --- ### Showmojo won't tell you your ads arent being shown to anyone, and overbilling - Overall rating: 2/5 - Reviewer: Jaime F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Sure, they have nice friendly customer support and a cool system for leads to schedule themselves, but managing this platform is a full time job alone. The cost is ridiculously high and it generates next to no leads or income, even if you have 80 ads running!! Overall: a waste of precious resources and a vicious billing cycle. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The scheduling feature is useful, and the clickable links for client to schedule shows themselves are good #### Cons Showmojo will never have it printed in any of their instructionals or literature, that if you post a listing with the same address someone else has already used, your ads basically get seen by NO ONE. PERIOD. (you basically have no concrete way to determine this either). In NYC, we have tons of open listings and large buildings with hundreds of units, and I paid and wrote ads for a year not knowing this. I didn't even learn this a year into it!! I suspended my account during covid and restarted recently, even though it only landed me 2 deals in a year. Half of those proceeds went to maintaining the cost of this account. Your billing day shifts every month, so when I quit, supposedly in time for a new billing round, they still billed me an extra 79 dollars. I begged them not to and had deleted my account. They still did it. If you are a NYC broker, this is a huge drain of advertising money and valuable time. Just don't. --- ### Robbie Sherman - Real Property Management Central AR - Overall rating: 5/5 - Reviewer: Robbie S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Great experience from initial set up several years ago. Support team and reps do a Great job of addressing Any issues or questions, the development team is always ahead of the curve with updates within the produce. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, constant updates, great support if/when needed. #### Cons Nothing really, possible integration into our property management software but I understand why it's not. #### Reasons for choosing ShowMojo Customizability, dollar value. --- ### Poor Customer Service - Unethical Practices - Overall rating: 1/5 - Reviewer: Craig H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Very poor and frustrating #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, if the very short time I used them their customer service was not good. Repeated requests to cancel, but spam call and email us to use their services. #### Cons I tried Showmojo but decided to stick with our current company and to cancel Showmojo. I have contacted them 4 times to cancel our services and each time we get the run around, only responding with scheduling a call instead. I would not recommend Showmojo and have had to reach out to our credit card company to cancel their service because of their unethical cancellation proce3ss. --- ### Lockboxes don’t work, batteries die, terrible customer service - Overall rating: 1/5 - Reviewer: Brittney O. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Writing this in hopes they will take Ownership & refund us for all of the non functioning lock boxes we received, and actually respond. Their support has been non existent, no phone/chat or live support of any kind. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Ability to customize some info in system #### Cons Half of the lock boxes we received from start do not work. The lockboxes that do work need battery changes all the time. We bought these lock boxes and pay monthly. Customer support has done nothing to help or respond. We have SEVERAL support tickets that are weeks old & not answered. Their support team is so bad they have an auto responder that says your response will be delayed, then another one goes out that says they’re experiencing long delays, etc. #### Vendor response [Content removed in accordance with our Community Guidelines] Replied August 2020 --- ### ShowMojo- managing showings of your property! - Overall rating: 4/5 - Reviewer: Naomi T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solves the business problem of not being able to be at 20 places at one #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use of logging in and manage all showings for each property. #### Cons Would like more option for online feedback after showings --- ### Great Software! - Overall rating: 5/5 - Reviewer: Rafi S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is super helpful for leasing apartments and the customer service is amazing! #### Cons I have no complaints about the software. --- ### RIP OFF - Credit Card Info Kept On File Indefinitely - Overall rating: 1/5 - Reviewer: Mark K. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered BAD - no shame taking advantage of small businesses who don't even use the software. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It provided an alternative to scheduling showings manually #### Cons We stopped using Showmojo LAST YEAR and our card just got billed again for another [SENSITIVE CONTENT HIDDEN]. Our card info is NOT visible anywhere when we log in and after contacting customer support they are NO help, stating that there terms do not allow for refunds even though they know we don't use the software. They are KEEPING our credit card info on file and we cannot delete it. Now I have to contact my credit card company to fight with Showmojo. AWFUL AWFUL way to treat small businesses at a horrible time. HAVE SOME HEART SHOWMOJO, WE DON'T EVEN USE YOUR SOFTWARE - STOP CHARGING PEOPLE AND LET US DELETE OUR ACCOUNT AND CREDIT CARD INFO. #### Vendor response [Content removed in accordance with our Community Guidelines] Replied August 2020 --- ### Self-guided showings are a game changer! - Overall rating: 5/5 - Reviewer: Lexi F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of allowing prospects to schedule and tour rental properties at their leisure. #### Cons There is no way to search for an existing lead by name or phone number, which often makes locating a prospect hard to do when quickly searching for a guest card. #### Reasons for switching to ShowMojo We heard a lot of positive reviews from other ShowMojo users. --- ### Stay away, low quality locks, and even worst customer service - Overall rating: 1/5 - Reviewer: Jonathan D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I liked the idea, but other than that this is really bad #### Cons This company will not take responsibly for anything, STAY AWAY --- ### More time to run my business - Overall rating: 4/5 - Reviewer: Matthew L. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Less time spent on scheduling. Fewer no-shows. Faster conversions to tenants. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ShowMojo has been a great addition. Allowing prospective tenants to book their own tours is a lifesaver. The self-showing option is a blessing as well. It frees up a ton of time! #### Cons My integration was great with one exception. I had a bit of trouble getting it to work properly with Zillow. As soon as that is fixed, my time savings will go way up! --- ### Love Showmojo! - Overall rating: 5/5 - Reviewer: Angela C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Great experience so far and John and Ashley are fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and very customizable, Ashley and John are great. #### Cons There is no real cons about the software, it is just a lot to set up and customize to get it just right. --- ### Wow factor - Overall rating: 5/5 - Reviewer: melissa W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered FANTASTIC. Major shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]. I have never seen such amazing customer service out of a software company before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and flexes to the needs my company so desperately needed. #### Cons I would change the Schedule a showing button but it's not a major issue by any means --- ShowMojo Reviews, Pros and Cons - 2026 Software Advice