SimplifyEm vs Xero

RATING:

4.0

(128)

SimplifyEm has 128 reviews and a rating of 4.04 / 5 stars vs Xero which has 2906 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (128)
4.4 (2906)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 21, 2023
June 19, 2024
Pros/Cons
  • Pros

  • Simplify 'em was easy to use and integrated well with our property management system.
  • It really is relatively simple to learn, very simple to use, and support has been awesome.
  • Cons

  • I have had a software problem for over a month. I can't move tenants in or out and can't edit leases without my browser locking up.
  • The tenant portals failed to link up with the software. You can't add any other income categories other than rent received and late fees.
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  • Pros

  • The customer service has been amazing and every time I have a question or need help, there is either a video or the service has been prompt and educational.
  • Ease of use and great functionality - very easy to export desired reports.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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93 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos