--- title: "Smoobu Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Smoobu. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Smoobu is a good fit for you!" source_url: "https://www.softwareadvice.com/property/smoobu-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / [Smoobu](https://www.softwareadvice.com/property/smoobu-profile/) / Smoobu Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/smoobu-profile/) Reviews [Alternatives](https://www.softwareadvice.com/property/smoobu-profile/alternatives/) # Smoobu User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 197 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 145 reviews (74%) - 4 stars: 25 reviews (13%) - 3 stars: 8 reviews (4%) - 2 stars: 5 reviews (3%) - 1 star: 14 reviews (7%) ### Most mentioned pros - What I liked most about Smoobu was its all-in-one platform that synced calendars and messages across booking sites, saving time and avoiding double bookings. - The interface was intuitive, though more customization options for reports would be helpful. - Smoobu was once a reliable and user-friendly property management tool for vacation rental hosts. ### Most mentioned cons - Recent integrations with Airbnb and Booking.com have caused major issues, including automated guest communications no longer being delivered, leading to frustration for both hosts and guests. - What was once a solid, user-friendly platform has evolved into a system that feels disjointed and difficult to navigate. - Font size formating in Guest Guide does not work for me ## Smoobu customer reviews Showing reviews 1-25 of 197 (page 1). ### Services support inefficaces et inexistants en cas d'urgence - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Pas évidente. J'ai malheureusement pris l'abonnement annuel je ne risque pas de faire la même erreur deux fois. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros À cela s'ajoutent une réservation le jour même alors que le paramétrage a été fait avec une journée de carence. Heureusement pour moi le logement était prêt. Mais le voyageur est arrivé sans les informations pour accéder à la boîte à clé. Deux énormes bugs recensés en l'espace de 3 mois. La plateforme a connu un grand bug ne permettant plus d'accéder à la visualisation des réservations et donc d'assurer la synchronisation des calendriers des OTA. Encore plus récemment des problèmes de synchronisation (encore) de réservation entre SMOOBU et les plateformes OTA. #### Cons Service support inefficaces. On vous crée plus de charge mentale qu'autre chose. 5 relance pour obtenir le remboursement de ma TVA après avoir souscrit et toujours pas de remboursement. Quand enfin j'arrive à voir [sensitive content hidden] le contact commercial -qui lui-même m'a transmis le mail du service gérant ce type de demandé, il m'informe que mes mails ont été considérés comme des spams. On pourrait s'attendre à ce qu'il relaie ma demande mais non c'est encore à moi de faire le geste pour ouvrir un ticket. ''c'est l'affaire de 2 minutes'' me répond t-il. --- ### Bug nel calendario, penali a mio carico e clienti presi in giro - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: a free trial · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Mi sento profondamente preso in giro dal supporto di Smoobu. Invece di risolvere un problema gravissimo, si limitano a unire e chiudere i ticket di assistenza a livello amministrativo per far figurare la pratica come "gestita". A causa di un bug del loro software, il mio calendario di Agosto (che avevo espressamente e interamente bloccato) si è riattivato da solo. Risultato? Doppie prenotazioni, un danno d'immagine enorme sui portali e penali di cancellazione saldate interamente di tasca mia. Ho già inviato reclamo formale via email chiedendo i log di sistema che attestino il loro errore e il contatto di un responsabile, ma ad oggi nessuno si è fatto vivo né mi ha richiamato come promesso. Un software per host non può permettersi bug del genere, ma soprattutto un'assistenza clienti non può scaricare i propri errori economici sulle spalle degli utenti. Servizio inaffidabile. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Inizialmente l'interfaccia sembrava intuitiva, ma l'esperienza complessiva è stata del tutto vanificata dalla gravità dei bug riscontrati e dalla totale assenza di un supporto clienti adeguato di fronte a problemi economici seri #### Cons Bug critici di sistema che riattivano autonomamente date e calendari precedentemente bloccati, causando doppiaggi e penali a carico dell'host. Assistenza clienti del tutto inesistente che chiude i ticket senza risolvere il problema né richiamare. --- ### SMOOBU was good 5 years ago... then became too expensive and lacked the qualities found in another Channel Manager. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a good experience for the first two years, then SMOOBU lacked improvements, updates, upgrades and became too expensive. I was very happy to discover HOSTEX, for a fraction of the price, with a great interface and many more functionalities. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Solid experience. Does the job : for a few years, it was a good solution, until the price went soaring up, with no improvements. #### Cons More expensive than other Channel Manager Solutions. Lacks major elements : create multiple payment on website plugin. Calendar and price management slow. --- ### Utile ed intuitivo - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Molto positiva, che ho inviato a diversi amici del settore di utilizzare questa piattaforma. Hanno un sistema di referal molto importante. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Un programma molto semplice da utilizzare. Facile l'implementazione con le varie piattaforme come Airbnb , booking e Vrbo. Prezzo giusto e competitivo. #### Cons Ho avuto diversi problemi con le prenotazioni di vrbo. Penso dovuta alla comunicazione tra il channel manager e la piattaforma --- ### Déçu du service - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Nous étudions la possibilité de nous orienter vers une autre solution, malgré le renouvellement automatique reconduit pour un an. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros J’utilise Smoobu pour la gestion de locations saisonnières, mais je suis de plus en plus insatisfait. #### Cons Déçu par l’évolution du service. En 1 an, le tarif a augmenté de 97 €. Sur recommandation de Smoobu, nous avons migré notre site vers leur nouveau CMS : rien ne fonctionnait, nous avons dû le refaire deux fois, avec au passage une perte de référencement du site d’origine. Il reste aussi des textes non traduits (ex : “CreditCart” au lieu de “Carte bancaire” sur le paiement CB), ce qui n’inspire pas confiance aux clients. J’ai le sentiment que la qualité et la localisation FR ne sont pas une priorité. --- ### Fantastic software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is easy to use and the support is fast en good #### Cons If I want to add text at the invoice it is not good working. That is until now the only point I have. --- ### Great software i would not hessitate to recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is really easy to use. No complications, no difficult to set up functionalities. The property web facility is a plus. The support team is really friendly, knowledgeable and listens to customers!. I am getting lots of emails from competition but I am not planning to move from Smoobu. I really love Smoobu simplicity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pros: 1.-It is a very easy to use software. Getting familiar with smoobu is really simple, practically instantaneous. 2.-The migration to Smoobu is really simple and staff is always willing to help. 3.-They have a very useful and very easy to configure web functionality. 4.-I love the functionality of being able to synchronize rates from smoobu with the most important sales channels. 5.-The synchronizations works perfectly. It has never failed so far. No double bookings at all. 6.-The system rarely crashes down and if it does, it is momentarily for maintenance. 7.-You can set up Smoobu in different languages. It is truly multi-lingual. 8.-Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone. #### Cons Cons: Given that it is a software that it is designed to be easily usable and does not complicate its functionalities, there may be people who miss less avant-garde features but in my case in particular I love that everything Smoobu offers works perfectly and without complications. They are currently developing a solution for the new PSD2 regulations, which is more than welcome. --- ### Excellent Starter channel manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Good for a good start. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The friendly dashboard is incredibly easy to use. #### Cons They have to upgrade more functionality like reports and finance intergrations. expenses on every listening. --- ### Full featured, user-friendly and very stable - Overall rating: 5/5 - Reviewer: Daniel d. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. When your business depends on a software you really need to be able to talk to a real person in case you hit a wall. The people at Smoobu are always there for you whenever you need help. 5 stars ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smoobu allows to pull in different airbnb and booking accounts into one software environment. As a property management company specialised in short term rental this was the software to manage our business. The setup was quick. The software is very easy to use. Smoobu allows to program automatically sent personalised messages to guests. Airbnb has now added this feature but the Smoobu version works better. When a booking comes in 3 days before the guests arrival but the message is programmed to be sent 6 days in advance than airbnb does not send the message, but Smoobu does ! When handling numerous client accounts it is nearly impossible to handle client communication without a channel manager. Smoobu has worked without any glitches, it is as reliable as a Mercedes-Benz ! #### Cons Nothing really. I have no negative comments. --- ### Smoobu Is a valuable tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is always a pleasure to work with the Smoobu team. I have even managed to contribute to the upgrades in features with some of my suggestions....which shows that the dev team is dedicated to producing a product that suits their client's needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding. #### Cons It would be great if there was more API integrations automatically available to all portals - especially in South Africa. --- ### Tokeet to Smoobu - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience has been great. We have lost a couple of features, however what we have gained far outweighs this. Customer support also very kindly offered to import existing direct bookings which was very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The features that drew us to Smoobu were the automated messaging, Igloohome integration, the guest guide/portal and the additional option selling. #### Cons I would say the only negative point we have so far is the handling/recording of invoices. Payments need to be recorded manually, whereas Tokeet would handle this automatically and made it very easy to schedule invoices, and track sent, outstanding and paid invoices. --- ### Opinion Costebelle Conciergerie - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very good exchanges with the team in place, especially [SENSITIVE CONTENT] who manages the French clientele. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros sharing schedules with the teams and the booking site #### Cons No PMS. Technical difficulty in setting up certain data (booking engine, and connectivity with platforms) --- ### Great channel manager! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered with previous channel manager, I have used in the past, there were missing one most important think for me, mobile compatibility, which smoobu has and its working perfectly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobile friendly and customer support where the key factor for me #### Cons do not have it at the moment, its working perfectly for me --- ### Good Value, useful for expanding channels - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to integrate channels, stable, good app and good value. Update all channels in 1 place. #### Cons Remembering to make changes such as blocks only in Smoobu is tough and you risk double bookings. --- ### The best customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The team in charge of customer service is very professional and they always give a solution of any problem that you can have with the platform. #### Cons We would like more functions in the future, also more personalization --- ### Dont walk, Run to Smoobu - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I've found Smoobu to be an extremely effective tool for streamlining the management of my vacation rental properties. The platform significantly simplifies daily operations, resulting in noticeable time savings. The customer support has been consistently excellent, with prompt and helpful responses. Furthermore, I value the company's commitment to ongoing platform enhancements. I confidently recommend Smoobu to fellow vacation rental owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love everything for set up to auto management for bookings #### Cons I dont have any cons for Smoobu, love it --- ### Best channel manager in this price category - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Covers all my basic needs. Gets better every year. Has a reasonable price. The support is just top. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Smoobu is probably the Channel Manager with the best 'Features/Price' ratio. We state that after we have done seriously evaluations for two years. It has all functionality a small - middle accommodations managing service will be needing. The subscription is very reasonable too. They haven't stoped improving since I know them and they have the perfect support :) #### Cons There are some minor functionality issues with the user interface. This does not affect the functionality, it is just that sometimes one can not but notice that some things could be a bit more 'up to date' in the user interface. --- ### The best part of smoobu, by far: its customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Farming - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We manage all bookings of our three holiday rentals in Smoobu, as well as communication with our guests. We also use Smoobu as a channel manager, to coordinate our bookings with the ones we receive from Airbnb. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros While the features of smoobu are all we need, their customer service is just out of this world. Since smoobu is really stable (well-coded I guess), we don't need their help all too often. However, when we do, we get a.) competent and b.) quick replies, every single time. #### Cons Not much, maybe just the fact that they recently increased their prices and for us it made quite a difference. We've been using Smoobu since 2018 and we were used to their legacy prices --- ### Awesome Software for Vacation Rental Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We've owned our condo for just over a year. I found Smoobu when I was initially looking for a software tool to help me get up and running renting through Airbnb and VRBO. From the first day through today, they have been super supportive and helpful. The product integrates nicely with those travel sites (and others) to keep things organized (i.e. no double bookings), helps tremendously with communications and provides a great customer experience with all our guests. I would highly recommend Smoobu! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Once it's set up, it is absolutely indispensable and critical to organize and coordinate a vacation rental. #### Cons Nothing really... All questions are answered quickly and they continue to add additional features. --- ### This product is geared towards Europeans - Overall rating: 2/5 - Reviewer: Heidi F. - Industry: Hospitality - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I have had a terrible experience with Smoobu and do not recommend this product to anyone #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The guest app was a nice feature. This product was less expensive than others #### Cons The customer service for this product is terrible. It is difficult to speak to anyone by phone and if you are able to finally get through it has to be during European hours so if you can't talk first thing in the morning you are out of luck. Many features on the included booking website are geared towards Europeans and cannot be fixed. For example, Sq meters instead of sq ft, the format for the date is day/month/year, the website has the word domicile as a tab which should say home but they have yet to fix, I never could get the website to work properly for direct bookings (whenever I tried certain dates it said that those dates weren't open even though they were). I also could not get PayPal to work with the booking website and when I asked customer service for help with they asked me to send them a screenshot of the problem (that's usually what they wanted for everything). Lastly, the most frustrating thing about this program is that after the free trial I decided to pay for a year upfront and now that I have discovered how much I don't like the program and want to cancel they won't give me a prorated refund. #### Vendor response Hi heidi, thanks for your feedback. Let me apologize for your experience. We are a Europe based company, indeed. We are still adapting some minor issues for the US market (exactly these 2), but we have +1000 happy clients in the US already. The PayPal issue that you were having must be a setup issue, happy to get it fixed with you. The fact that you did not have any days available were because you had not yet set your prices. No prices = no availability. Indeed we do not pro rate refunds. You had the choice to opt in for the monthly subscription, no questions asked. Plus you had a 14 day trial without any obligations whatsoever. Happy to hear your thoughts. Best regards Philipp Replied April 2021 --- ### Vero excellent - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Work good and very simple to use… mobile versione And excellent integrations with ota and partner software #### Cons Easy use and good integrations with other apps.. --- ### Good software. It is possible to make it excellent software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall convenient and friendly software. In my opinion with some other functions like the ones I mentioned it can turn from good software into excellent software. It is important for me to add that there are similar software to this one at lower prices and at more expensive prices. In my country the average monthly software cost ranges around 50 euros. If you were able to connect a credit company that works with Israel and flexibility along with invoice automation, I have no doubt that I would recommend many to switch to this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros The interface is convenient from any computer and mobile phone #### Cons 1.There is no clear place to see a customer payment status. 2. In my country the software cannot connect to a credit card so I need to use more software. 3. If I want to issue a concentrated invoice at the end of a month to a supplier that sends customers to me it is problematic. That is, it is not possible to open a clean invoice and associate it with customers that I had this month. --- ### Software for Rental Owners - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Recreational Facilities and Services - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Smoobu makes landlord life easier! Great solutions, very good support. I wouldn't want to rent without Smoobu anymore. I didn't dare to use the web building kit at first, but now I have my own website from Smoobu's building kit. Since I'm an IT layman, that's saying something. Smoobu is absolutely worth the price, also for the standardized communication, and the pricing tools. All in all - 1A.Translated with [sensitive content hidden] (free version) #### Cons I would like to have easier options for adding sitemap and favicon, but I'm sure Smoobu will help me with that competently. #### Vendor response Dear Martin, we appreciate that you took the time to tell us about your experiences while using Smoobu, especially our website feature! If there is anything else we can do for you, please let us know. Thank you for your trust! Replied February 2023 --- ### Extremely helpful and intuitive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started using Smoobu back when it was really small and sort of beta version and liked it from the getgo. In the meantime they have improved and expanded so much and i am truly happy for them because what they offer is a high quality product. The platform is easy to use,intuitive and responsive,easily accessible on all devices. The customer service is fast and helpful. Already converted many of my colleagues into clients and would highly recommend it to anyone looking for a tool that helps organise your hospitality small business. #### Cons The color palette for the website,perhaps. --- ### Comprehensive Channel Manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been using Smoobu for over 8 months now and our entire family is very happy to be able to use it. We all use it pretty much daily to mainly accept reservations and coordinate check-ins and check-outs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using Smoobu was an absolute game changer for us. Being able to adjust prices and reservations once and apply them automatically to all the different platforms on which our properties are listed saves as a huge amount of work plus it provides a great overview of the reservations of all properties in one place. #### Cons Connecting the calendar with some specific portals was a bit difficult, which mainly has to do with the technical expertise of the portals though. The payment system integrated in our website works great. It would be helpful to be able to include different bank accounts for different properties though. ---