Snapfix Software
Snapfix Software
About Snapfix
Snapfix Pricing
FREE: Snapfix offers a free version with basic functionality and limited to 5 users/100 tasks. SELF-SERVE: $99/month (annual billing - 10 users/2500 tasks) or $119 (monthly billing) for core functionality BUSINESS: Custom pricing for additional use cases and features. Please contact Snapfix for the Business pricing plan.
Starting price:
$9.90 per month
Free trial:
Available
Free version:
Available
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Snapfix User Reviews
OVERALL RATING
Showing 1 - 5 of 44 reviews
Adrian
Company size: 1,001-5,000 employees
Industry: Facilities Services
Review Source: Capterra
September 2021
Great product
Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.
Pros
The snapfix software is very simple and easy to use. The process is straightforward and the end results are clear and concise
Cons
No negatives so far as i have am only using it for a number of weeks.
Reasons for choosing Snapfix
It delivered the product i wanted more specifically
Declan
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
September 2021
Snapfix @ Tallaght Cross Hotel
Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.
Pros
Retaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems. Maintenance can review the problems, by location and/or category, and plan accordingly. Fire Walk application is very helpful, and removes the need for a separate app.
Cons
We haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.
Reasons for choosing Snapfix
I remembered [SENSITIVE CONTENT] presentation at IHF meeting and with a previous Hotel Group. I heard good reports from other users.
Reasons for switching to Snapfix
Required a Maintenance App, and we were able to combine Fire Walks and Maintenance by using Snapfix
Fidelma
Company size: 51-200 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
June 2021
Hotel Maintenance
Pros
Easy to use. Traffic light system. Pictures explain a thousand words.
Cons
Maybe add a priority feature - Urgent, not urgent, routine.....
Rishnoor
Company size: 51-200 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
September 2021
The best facilities management system
We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise. It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos. Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.
Pros
Easy to install Easy to use Minimal training required for team members Fair pricing Most importantly very effective, efficient, friendly and professional customer service
Cons
It can take a number of minutes to download reports from the mobile app.
Reasons for choosing Snapfix
Ease of use Minimal training required Fair pricing Excellent customer service Easy to report issues and monitor completion
John
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Review Source: Capterra
July 2021
Snapfix for our church
The customer service has been fantastic.
Pros
I like the ease of setup, deployment and use of this product. The fact that it can be used on a smartphone, tablet or PC makes it easy for all to use.
Cons
There are a few features that I know they are working on which will improve this product.
Reasons for choosing Snapfix
Simple and cost effective
Reasons for switching to Snapfix
I needed something that was much easier for employees to communicate issues they encounter as they go through the day to day operation. With this, they open the app, snap a picture, describe what the issue is and submit it. The other system had no easy way for people
Response from Snapfix
Thank you so much for this amazing review John! We are glad to hear all this positive feedback. As you mentioned we are constantly developing new features to meet our customers' needs.
Replied August 2021
