Snapfix
What is Snapfix?
Snapfix is a mobile and web-based platform that uses photos, videos, messages and traffic lights to keep teams organised. With Snapfix, team members can instantly capture and report issues or faults, assign the tasks to appropriate personnel internally and gain full visibility into the progress of getting that problem fixed. It uses a simple traffic light system, allowing supervisors to see whether a task is in the red category (not started), ye...
How much doesSnapfix Cost?
Price starts from $99.00 per monthFREE TRIAL VERSION: All Snapfix features for you to try for 7 days PROFESSIONAL: $999 (annual billing) or $99 (monthly billing) - unlimited ... read more
Free trial: available
Free version: available
What Features does Snapfix offer?What Features doesSnapfix offer?
Top Snapfix features and user ratings for each are:
4.8
(8)
4.8
(20)
4.7
(35)
5.0
(28)
4.5
(28)
4.7
(17)
4.5
(25)
4.7
(20)
4.2
(10)
4.5
(15)
4.7
(9)
4.4
(9)
4.6
(8)
4.7
(7)
What Deployment Options doesSnapfix offer?
Snapfix offers the following deployment options:
Snapfix does not offer:
Most Helpful Reviews for Snapfix
1 - 5 of 55 Reviews
Adrian
1,001-5,000 employees
Facilities Services
Reviewed September 2021
Great product
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
4.0
Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.
PROSThe snapfix software is very simple and easy to use. The process is straightforward and the end results are clear and concise
CONSNo negatives so far as i have am only using it for a number of weeks.
Reason for choosing Snapfix
It delivered the product i wanted more specifically
Declan
51-200 employees
Hospitality
Less than 12 months
Reviewed September 2021
Snapfix @ Tallaght Cross Hotel
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
4.0
Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.
PROSRetaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems. Maintenance can review the problems, by location and/or category, and plan accordingly. Fire Walk application is very helpful, and removes the need for a separate app.
CONSWe haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.
Reason for choosing Snapfix
I remembered [SENSITIVE CONTENT] presentation at IHF meeting and with a previous Hotel Group. I heard good reports from other users.
Reasons for switching to Snapfix
Required a Maintenance App, and we were able to combine Fire Walks and Maintenance by using Snapfix
Vendor Response
Hi Declan, thank you so much for leaving such a positive and detailed review! We're delighted to hear how easily the housekeeping and maintenance teams have adopted Snapfix.
Replied April 2022
Fidelma
51-200 employees
Hospitality
Less than 12 months
Reviewed June 2021
Hotel Maintenance
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
4.0
Easy to use. Traffic light system. Pictures explain a thousand words.
CONSMaybe add a priority feature - Urgent, not urgent, routine.....
İbrahim Enes
5,001-10,000 employees
Defense & Space
Less than 12 months
Reviewed November 2022
Nice business management tool
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
3.0
FUNCTIONALITY
5.0
Easy to use graphical user interface, satisfying number of tools
CONSCan be expanded to use for complicated project design.
Rishnoor
51-200 employees
Hospitality
More than 2 years
Reviewed September 2021
The best facilities management system
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise. It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos. Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.
PROSEasy to install Easy to use Minimal training required for team members Fair pricing Most importantly very effective, efficient, friendly and professional customer service
CONSIt can take a number of minutes to download reports from the mobile app.
Reason for choosing Snapfix
Ease of use Minimal training required Fair pricing Excellent customer service Easy to report issues and monitor completion
Vendor Response
Hi Rishnoor, thanks for taking the time to share your feedback with us. At Snapfix, we put the customer at the heart of everything we do and it's customers like you that have made what Snapfix is today.
Replied April 2022
