--- title: "STAN AI Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of STAN AI. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if STAN AI is a good fit for you!" source_url: "https://www.softwareadvice.com/property/stan-ai-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / [STAN AI](https://www.softwareadvice.com/property/stan-ai-profile/) / STAN AI Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/property/stan-ai-profile/) Reviews # STAN AI User Reviews ## Reviews summary - Overall rating: 5/5 - Total reviews: 12 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5/5 - Value for money: 4.6/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 12 reviews (100%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## STAN AI customer reviews Showing reviews 1-12 of 12 (page 1). ### Stan Has it All, But It Will Cost You! - Overall rating: 5/5 - Reviewer: Angela B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The platform is aesthetically pleasing a very easy to use, with lots of great options to choose from for email marketing, brand templates, courses and digital product setup. AI was very intuitive and helpful to address all my needs. However, I was not able to keep taking advantage of these with the price point being so high and had to find another alternative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The options and the setup make Stan an all-in one storefront, that enables you to buypass a website at least in the early years of your business. Stan AI made it easy to setup my storefront and offered helpful assistance for all my needs. #### Cons The price point is definitely the biggest con for me. I need the email marketing and all the extras and I couldn't afford the $90 something a month that Stan was charging. #### Reasons for choosing STAN AI I had a introductory offer and it was really being promoted at the time in the make money online niche (which was what my business was at the time). --- ### Highly recommend! - Overall rating: 5/5 - Reviewer: Tawny B. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered The owners of the company are super understanding, patient, and supportive and they hire great people. Anthony Ivanovsky has especially been a wonderful person to work with. He is super detail-oriented, responsive, and knowledgeable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate the customizations and branding opportunities to make STAN AI our own. It is a really great feature for clients and something we would not have been able to offer on our own. #### Cons We are a unique business and do not offer property management. It has taken time to customize our STAN to reflect this but the team has really helped us get there. #### Reasons for choosing STAN AI We chose STAN because of integrations available and features. --- ### Saves me time! - Overall rating: 5/5 - Reviewer: Therese E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Stan AI for 2 years now and I can happily say that it has helped me in many ways as an Association Manager. I use it to broadcast text to owners. The owners use it to text Stan and get info, resulting in fast and correct responses to them, making them happy. Fewer messages to us about items they can find out from Stan. The internal platform is easy to use and update. It also pulls info directly from our system now and from the condo docs which is a lifesaver. The Stan AI team is constantly working on ways to improve and add services that would be useful. My favorite part is the Chat GPT aspect which focuses on industry responses. Use it all the time! Thank you Stan AI! #### Cons There is nothing I can think of that I dislike about the product. Usually when we ask they are able to make it happen. --- ### Highly capable Community Association text response AI - Overall rating: 5/5 - Reviewer: Guilherme P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stan AI has helped me in many ways as an Association Manager. I use it to broadcast text to owners and the owners use it to text Stan and get info. Our staff has now more time to work on things since most if not all responses can now be generated from Stan.I find myself using the internal platform often as there is a Chat GPT plugin.The fact that StanAI can integrate with our accounting/owner platform and get updated information is essential as we do not have to manually update new information. #### Cons Stan is constantly dishing out improvement updates so they are able to quickly adapt to most of our request and concerns. --- ### This is your new tool for customer service - Overall rating: 5/5 - Reviewer: Candice H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered It is a time saver for the call center. It has alleviated a significant number of incoming calls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros STAN is very easy to use and adapts quickly to that needs of this organization. #### Cons I don't have any suggestions at this time but we are compiling a list that we will take to customer service once we have been using it a bit longer. --- ### Amazing - Overall rating: 5/5 - Reviewer: Marina Z. - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My life has been so much less complicated since I started using STAN AI Textbot #### Cons My life has been so much less complicated since I started using STAN AI Textbot. I can easily create notices to homeowners and the text assistant frees up my time to be able to focus on my daily tasks without worrying about each inquiry that comes in! --- ### Stan is ever evolving and a time saver. - Overall rating: 5/5 - Reviewer: Tracy M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Stan has been amazing overall. It is fantastic tool to send out messages in mass or for general details for customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stan is very helpful and efficient. This allows us to continue to work without interruption while maintaining a high level of customer service. #### Cons Stan sometimes isn't able to answer all questions for customers however, that isn't necessarily the fault of AI. I wish you did not have to log into a dashboard to escalate a message. --- ### Great Tech Assistance in a Busy World - Overall rating: 5/5 - Reviewer: Lauren W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered The management company I work for has been using STAN AI for a couple of years now and it has been a great company and system to work with. As someone who had a portfolio of seventeen community associations at one time, it is great to use the tools and technology that we have to better service our clients. As someone who has worked in this industry for many years, I can say that the technology is top notch and is necessary to keep up in today's world. From a customer's perspective, STAN AI has been great to work with. They are very responsive when I reach out and always impress me with their customer service. I would definitely recommend working with STAN AI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of STAN AI is that it reduces the phone calls and emails received by my office. It also helps the customer because they can get answers to many questions 24/7 instead of having to call during our business hours or wait for a reply to an email. #### Cons The only con to STAN AI is the initial setup as it is time-consuming. --- ### The Future Is Here! The Future Is STAN! - Overall rating: 5/5 - Reviewer: Jennifer J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company has used Stan for a couple of years now and we have been extremely happy with the return on our investment! Our clients have a wealth of information at their fingertips and can access that information 24-7. Stan allows us to provide immediate responses, so service to our clients is no longer limited to just our office's hours of operation. The future is here. The future is Stan! #### Cons AI is a new technology, which sometimes comes with opportunity for troubleshooting. With any situation of learning for Stan, the human-in-the-loop team is quick and courteous with their assistance. --- ### Stan AI is amazing! - Overall rating: 5/5 - Reviewer: Tracey D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Stan AI is helping make corporate communications so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and simple to understand. Our team has agreed that this is a great business too. #### Cons Nothing comes to mind. We have really enjoyed the product. --- ### Great A.I tool - Overall rating: 5/5 - Reviewer: Jose J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Stan A.I has been helping us in the office, all tedious tasks are not handled by Stan, great product #### Cons Sometimes its a bit slow but i guess this will change with time --- ### Excellent! - Overall rating: 5/5 - Reviewer: Barbra J. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stan AI is ahhhhhmazing! It delivers on all areas. It's an excellent tool for streamlining communication. You will love it and so will your community! --- STAN AI Reviews, Pros and Cons - 2026 Software Advice