Storage Commander Cloud

RATING:

4.2

(17)

About Storage Commander Cloud

Storage Commander is an on-premise and cloud-based solution that enables businesses to manage self-storage operations, online rentals, maintenance costs and more. It uses global data centers, Europay, MasterCard, Visa (EMV) chip technology, biometrics and geolocation services to secure workflows and tenant payment details across locations. Storage Commander allows business owners to navigate, monitor and track various activities including revenue, lead conversions and occupancy using visualization tools on an interactive mobile dashboard. Managers can organize, record and store maintenance data including equipment costs and utilized resources, improving work order processes across facilities. Additionally, tenants can complete and sign rent leases electronically us...

Storage Commander Cloud Pricing

All of the great features that you're looking in a cross-platform management software without the inflated price tag.

Starting price: 

$80.00 per month

Free trial: 

Available

Free version: 

Not Available

Storage Commander move-in details

Storage Commander Cloud Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Storage Commander Cloud

1 - 5 of 17 Reviews

User Profile

Bruce

Verified reviewer

Banking, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2021

Cloud BasedSoftware to provide data at a songle click.

PROS

If one has Storage Commander Cloud, then just ask to log in to that id and enjoy the benefits of this awesome cloud storage device. It provides the contacts, memos, messages, and everything you need with a single click. A strong multipurpose application that can be used in mobile as well as in the system. Like all cloud storage applications, its functions are not stopping one to explore the files and post where ever they want to partake. A big deal to pass a modest amount of money and time-saving software.

CONS

It runs better on high internet speed, but the configuration is better when upgraded versions will be installed. There should be an option for sharing files in bulk for fasted data collaboration.

Chris

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Five Star for Storage Commander!

I was nervous to switch to the cloud because the stand alone had worked so well for me in the past. I have been with the cloud version for close to a year now and I am very happy I switched! It works great and give me more options and ease to use at different locations.

PROS

The ease of use, It is laid out so the average person can understand how it works. It flows very nicely. This is a good product, but the best thing about this company is their customer service specifically, she has gone above and beyond to answer any question or concerns I have had and made me feel very comfortable in my transition from stand-alone to the cloud-based version. Their techs are all very knowledgeable and fairly quick getting back to me.

CONS

There have been a few glitches, but they are quick to fix the problems and get things running smoothly again. In the past they were slow to get back to me, but in the past few months I have noticed a remarkable improvement!

Vendor Response

Hi Chris, thanks for your great review! I couldn't be happier to know that everything is working well for you after your transition to the Cloud! We're working on even more features that should be released this year so hopefully it just keeps getting better and better!

Replied March 2019

Stacie

Warehousing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2022

Don't trust your business to this software

The experience has been a nightmare. I have lost clients. I have lost sleep. I highly recommend you stay away from this company.

PROS

The facility map is useful. The rest of the software is extremely buggy and the company mismanaged. Support is not existent. They were just acquired by a payments company and forced us to switch payment processors without notice.

CONS

The company doesn't provide support. The software doesn't work. They recently forced us to change payment processors, changed pricing for payments four times in two weeks, and then cancel this with zero notice so we have no way to accept payments.

Reason for choosing Storage Commander Cloud

Storage commander was less expensive and we have a single facility. We were just opening our single small storage facility and couldn't get the larger software providers to give us any attention.

Jennifer

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed October 2019

Software for the advanced user.

My overall experience using this software has been a learning process. I feel that it should only be used by those with experience in the industry. I have a great deal of knowledge in self storage, but feel overwhelmed just booting up the computer at the start of the day.

PROS

I do like the feature of this software that allows the user to seamlessly switch from one site to another from a drop down menu and process any transaction as if you were physically at that location.

CONS

The areas I feel this software could use improvement would be in the way they have everything categorized. There are too many sub-menu processes that should be put in a category of their own. I also feel that the software itself, has a slow loading & refreshing time.

Reasons for switching to Storage Commander Cloud

Different facilities have different owners.

Vendor Response

Thanks for your feedback and review Jennifer! We're currently working on streamlining some of the fields for a future release and we'll be sure to let you know when that happens. I'm surprised to hear about slow loading times though; I would probably suggest following up with support to check your internet speeds and to see if there are any configurations we could possibly optimize for you. Thanks so much again for being a Storage Commander user!

Replied November 2019

J.P.

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2016

Customer Service Second to None!!!

I recently had a massive computer/server failure and the team at Storage Commander were the best that I have ever worked with. The tech department and the engineers were absolutely wonderful and handled everything quickly and efficiently. We were down a minimal amount of time and the problems that occurred while doing the re-installation were quickly handled by the engineers. I have never had such fast, friendly, and patient customer service from any company that I deal with on a regular basis. They put my mind at ease and handled everything extremely well, including me. I was a basket case trying to get us back up and running again but the team at Storage Commander made everything seamless and as worry free as humanly possible!!!

PROS

Ease of use and the team of professionals

Vendor Response

Hi JP! Thanks for mentioning our customer service and technical support with such high regard! Being able to deliver our customers a quick response is very important to us because we know it's important to each and every one of our users! Thanks! Best Regards, Kevin Kerr

Replied December 2016