Streamline Software


 

Streamline Vacation Rental Software is a cloud-based property management solution.

It includes tools and resources for managing online booking as well as integrated modules for streamlining owners, housekeeping and the front desk activities.

Streamline provides unit owners with a portal to manage their units, maintain reservation calendars, submit maintenance requests and view statements. Likewise, housekeepers have access to their own housekeeping module through which they can update their progress.

Streamline’s front desk module allows agents to create reservations and access property setup, staff management and other tools. Users have an administrative module which provides access to generate audit reports, as well as access guest and staff database. A coupon/discount management system is offered to reward loyal guests and entice new guests.

The solution is licensed in perpetuity or on a per property per month basis. It is compatible with both Android and iOS devices and offers support via live chat.

 

Streamline - Dashboard
 
  • Streamline - Dashboard
    Dashboard
  • Streamline - Reports menu
    Reports menu
  • Streamline - Reservations
    Reservations
Supported Operating System(s):
Web browser (OS agnostic)

46 Reviews of Streamline

 

Start your review of Streamline

Click to start
https://www.softwareadvice.com/property/streamline-review/
Software Advice Reviews (4)
More Reviews (42)

Showing 1-4 of 4

Miranda from Dana Horne Realty
Specialty: Mixed Portfolio
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Probably good, we might have just got very unlucky...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We might have just got unlucky because we’ve heard such great things about the program but it’s been terrible for us. Since we came on board a year ago, we’ve had issue after issue. Our account managers keep changing and the program was changed in the middle of us training so we sort of just slipped through the cracks. After a year of data entry, “training”, and failed customer support, we still do not have the accounting started and the program is still not 100% functional for us.

Pros

The amount of features available is awesome. I’m sure it’s efficient as well once you get started or IF you get started.

Cons

Customer support has been tough. Difficult to learn the program/ large learning curve. Account managers and support staff have constantly changed so we have to get new customer support people up to speed every time on where we last left off. We have a short term and a property rental long term management company and I don’t think it can handle this.

Review Source
 
 

Michael from Jamaican Treasures
Specialty: Vacation Rentals
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Amazing Depth of Functionality - Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've looked at numerous solutions in the market and this is the best. It does almost everything you can think of to some degree. The company is led by an amazing man who is passionate about the industry and his solution. You cant go past this solution for a small - medium sized property manager.

Pros

Strong Channel Integration, amazing Depth and Breadth of Functionality, Ease of Use, Good value for money, thriving customer base, software has very few bugs new features are regularly provided (but unannounced!). I am very impressed.

Cons

Support has deteriorated over the last 3 years. Product strategy is unknown to customers but it appear to be focused on Channel Integration / Distribution. It needs to have some balance. The system has some useful reports but in general it is quite difficult to get information out of the system to analyse/summarise for management or operational reporting.

Review Source
 
 

Laura from Sierra Park Villas Rentals, Inc.
Specialty: Hotel / Resort
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

I posted a review last week describing some technical issues I was having with Streamline and also about my difficulties getting the customer support I needed to correct the issues. I can now report that I was contacted by an executive in the company who

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had some technical issues and some customer support issues noted in my 1st review that have now been resolved.

Pros

Accounting is good, makes month end statements a breeze and the reports give me easy access to information whenever I need.

Review Source
 
 

Luis from Daystar Properties Management, S. A.
Specialty: Hotel / Resort
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

The Great Experience of Property Manage Control

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It is a very good, easy to use software that only needs a little tune up to interface Quickbooks of any other accounting software to make it almost perfect.

Pros

It is pretty intuitive and ease to learn, reports are fairly good and the accounting is pretty helpful, housekeeping and maintenance are pretty good too.

Cons

Suport is a little slow answering, accounting should be easer to use. it should have an interface with Quickbooks. Changes to the website are slow too.

 
 
 
Showing 1-20 of 42

Zorka from Myvho.com

May 2018

May 2018

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is incredible, we tried a couple other Ones and we stayed with this one, overall has been a great experience. Representatives had been the best in it experience in streamline

Cons

It is a little tedious to manage. We are learning daily, software in general are tedious, they need to up their game with the train in the team, not all of them are well aware of things

Review Source: Capterra
 

Mike from Lake Erie Vacation Rentals, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great product built by a team that understands the vacation rental biz

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Online guest reservations; online owner access; ease of remote use

Pros

I cannot limit my "likes" to just one topic - it is worlds ahead of our old product. We've been looking for a product built by those in the industry and are very pleased we found Streamline.

Cons

Would like the ability to track more than one credit card in a folio. Need work on managing groups.

Review Source: Capterra
 

Katherine from NSB Realty Team, Inc.

May 2018

May 2018

This software is fantastic, it meets our needs and allows for easy growth!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We love that its a "one stop shop". We can manage every aspect of our business from one place. No more managing reservations, communications, website and accounting in different software packages. Everything is integrated and we can stop duplicating efforts and focus on getting business done! It's obviously an involved process, but the client support is awesome. Our account manager, Marco, is well-versed, and available for questions. He makes the training process both thorough technically, and also fun and easy to understand. This software's tailored process makes us confident about the future of our business and the opportunities ahead. We are thrilled that we chose to go with Streamline!

Cons

Setting it up takes time. We've worked late nights getting the data setup in this software. That being said, it if we want to truly maximize the software and rely on it, it what else could we expect?

Review Source: Capterra
 

Michelle from La Jolla Vacation Rentals CA

May 2018

May 2018

Streamline is a fantastic company and their software is far superior than any other I have seen.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use for sure. Uploading new properties is so simple and integration with many vendors has made the process so simple and streamlined.
The customer service is extraordinary. Once you sign up for the software, they are there with you all the way. We love our customer service rep! My rep is our go-to person at streamline and she is so helpful always.

Cons

sometimes they update so fast they don't have time to let us know of the new products they are offering!

Review Source: Capterra
 

Suzanne from Paradise In Hawaii Luxury Homes LP

May 2018

May 2018

Amazing software built by great team - with exceptional customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Streamline continues to develop and add great features to its platform. The team works collaboratively with their customers in the development of these new features. The support team is exceptionally responsive. The software has been instrumental in "streamlining" our operation, and supporting our growth path. There are even more features we are planning to implement when our operations is ready to absorb that will create even more efficiencies.

We use streamline on our mac's, iPads, iPhones, and android devices. The web access is makes working anywhere, anytime (or timezone) fast and easy.

The mobile apps for housekeeping and work orders are used by our team daily and are robust for any size business.

We are early adopters of many of the complex new features of Streamline.

The Streamline Summit is a great opportunity to gain industry knowledge, provide product feedback, and get refresher information.

Cons

Easier to use on a larger screen (iPad) than on a mobile (iPhone) due to screen size and amount of information being presented.

Review Source: Capterra
 

Rachael from Tamarack Resort
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Constant Battle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We went with this software because our owners wanted to have their listings on sites such as Airbnb, Homeaway, VRBO, etc. The manual entry of maintaining the calendars and pricing on these sites was impossible with over 70 listings & hundreds of bookings a month. We also liked the idea of having the owner, housekeeping, & maintenance apps for ease of use. The system would probably be great for small business's getting started in the industry.

Cons

The con of the system is that it has taken us over a year to get our system built causing us to pay for two software's to run simultaneously. We still don't have a completely operating system.

Our account manager was changed several times, and the one we have isn't able to help with a lot of our issues so we have to wait for him to get answers from other staff members.

We've had several issues that take 2 weeks to months to get solved, and we constantly have to check back to see if they are being attended to.

Don't ever pay for a data transfer, because it will mess up your accounting for the year and Streamline is unable or unwilling to help you fix it.

Having built & operated multiple systems, I can say that the learning curve is steep and the amount functions the system can provide is extensive. However, you will not get access or training on everything you will need in order to customize the system to fit your needs.

We have to ask permission to change any tax, fee, or amenity. This effort takes 2 weeks to get completed.

24 Hour customer service means that you won't get through on the phone to a person with your issues during the hours of 9am to 3pm, and a lot of the time you will not receive a call back that day. The best time to get through to a person is on Saturdays and evenings.

If we weren't so heavily invested in this system we would of moved on to something else by now.

Review Source: Capterra
 

Alaina from Sound Sensation Entertainment

April 2018

April 2018

Streamline's integrations are a life saver!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great property management software that includes all functions of your business in one place which makes your team more efficient.

Pros

I like the integrations with third parties and the organization of the software in general. I really like that Streamline is very open to suggestions to improve their software from there users.

Cons

The initial account set up takes a very long time. You have at least a dozen meetings just to get up and running.

Review Source: Capterra
 

Tiffany M. from Department of Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Streamline handles all aspects of finances and documentation for escrow.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Streamline is extremely convenient with its ability to batch entire lists of documents to green folders and other programs at one time. It assists me in keeping finances balanced and print all layouts at once.

Cons

The search engine isn't as helpful as I would like. The entire title of a document has to be entered to locate a specific file instead of one word or partial.

Review Source: Capterra
 

Jeff from Unforgettable Paradise

April 2017

April 2017

Best Vacation Rental Software on the Planet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hands down, this is the best PMS system ever! Carlos real knows because he is one of us. I have tried a lot of brands and this one does EVERYTHING. If you want a true auto-pilot system this is it. From taking the booking to welcoming the guest back for another stay and everything in between.

Review Source: Capterra
 

John from Hawaii Holiday Vacation Rentals

March 2017

March 2017

Great Experience Working With Them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In the several years since I switched over from , I have seen the company and the software go through major changes - all good.

Review Source: Capterra
 

Lewis from SeaStar Vacations
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamline is a very powerful program with extraordinary features. The ease of use setting up owners, rentals and cleaning crews is great. The month end reports, accounting reports, vendor payments and for owners is extremely easy to follow.

Pros

Ease of use and setup

Cons

Do not have the function for guests to login and pay on their vacation. We have been promised this function for 2 years

Review Source: Capterra
 

Parker from Affordable Large Properties

March 2017

March 2017

Very deep in functionality and a game changer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Learning curve is a bit steep, but it's a very deep system. Once comfortable, it is super powerful and they are quick to help and assist.

Pros

depth of functionality

Cons

takes a while to learn

Review Source: Capterra
 

Matt from McCall Property Services, LLC dba McCall Outfitter
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

The best vacation rental software out there!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was the regional manager for another vacation rental management company before going out on my own. I spent months researching software platforms and watching demos and felt that Streamline was the best software available. I have now been a Streamline customer for over two years now and can honestly say that Streamline is the best vacation rental software on the market. They are constantly introducing new features and improving the software. If I ever have an issue their customer service department is extremely knowledgeable and helpful. My account manager has always responded to my requests the same day. Streamline might not be the cheapest out there but I believe you get what you pay for.

Pros

Customer Service and support

Review Source: Capterra
 

Jeff from Kroeger Properties, LLC DNA Unforgettable Paradise

February 2017

February 2017

Best software in the world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before finding Streamline , I had to use many different programs to handle my short term rentals. I could not find one that could do them all. I had to write programs using my IT background where other tools lacked functionality. I was spending far much time doing this than my passion of being a real estate investor.
Streamline saves me so much time and it does just about everything. I interviewed about 10 other vendors before deciding on the Streamline software, boy am I glad I did! They keep up to the hi-tech standard of the industry. I can run this business from anywhere allowing me to travel the world in search for more destinations for me and my guests to enjoy. This is why it is the best software in the world!

Review Source: Capterra
 

Spencer from Signature Vacation Rentals
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

The best vacation software I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Over the last 14 years I've used four other vacation rental programs, and all of them seemed to be designed by people that had no real idea what Vacation Rental Management entailed. I was an early adopter of Streamline, and I have to say that for the first time ever we finally had a software package with all the tools we needed.

Streamline has a lot of powerful tools, that once mastered, can Streamline your daily tasks. After we switched to Streamline we grew our business from 1 office and 4 employees, to 3 offices, in two states, with 13 employees.

Thank you Streamline for helping to make this possible with your excellent tools.

Pros

Integration with other sites, email triggers, flexible design allows each individual property to be customized with different settings.

Review Source: Capterra
 

Tirza from Seaside Reservations

October 2016

October 2016

So great, we use it now in two locations!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamline has been so good for our property management, operation and promotion, that now we are working on getting it for our new operation in Puerto Vallarta Rentals by Seaside. The owners benefits, like transparency, communication (work orders, etc), and also benefits for tenants, make us the best on what we do, and Streamline is a great asset for our operations.

Review Source: Capterra
 

Hilda from La Paz Vacation Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Found the best vacation rental reservation system .... Steamline has it all ....

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I don't even know where to start, great software, really easy to manage, awesome staff, constantly support with the best customer service.

Our clients are impressed on how they can access to their property from any internet device on real time.

We see forward to work with Streamline software for many more years

Pros

Access on real time

Review Source: Capterra
 

Yaneth from Sea Side Reservations
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Innovation & Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Streamline for many years, we love to have constant features added to the system, building up the system to be very functional for all of our departments, keeping our company ahead in the game.

Pros

I love that it has functional features that make our work easier.

Review Source: Capterra
 

Steve from Sea Side Reservations

October 2016

October 2016

Innovation & Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Streamline for many years, we love to have constant features added to the system, building up the system to be very functional for all of our departments, keeping our company ahead in the game.

Review Source: Capterra
 

Marco from Sea Side Reservations

October 2016

October 2016

Sea Side Los Cabos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Really good software, very complete, useful, easy to learn, easy to handle, great system and the best is you can access any where you have internet.

Review Source: Capterra
 
 
Write a Review