Is Tellus right for your business?

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best for

  • Property Management
  • Best For Small Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
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What is Tellus ?

Tellus is a cloud-based rental property management solution designed to help landlords manage and streamline various administrative processes, such as work orders, rental records and more. Professionals can collect rents from tenants and conduct background screenings to access information including eviction history, credit reports, employment history and ID verification. Tellus provides mobile applications for iOS and Android devices, which allows businesses to upload/store documents in a centralized database and gain an overview of financial processes through actionable analytics. Landlords can collect tenants' information using rental applications and communicate with them via chats. Additionally, it lets users track expenses, manage work orders and generate fina... read more

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User Review Highlights

4.14

35 Reviews

5
14
4
15
3
4
2
1
1
1
4

Ease-of-use

out of 5
4.5

Customer Support

out of 5
5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Tenants also like its ease of use and connectivity too banks for auto-payment of rent."
  • icon"Ve been using Tellus for over a year to manage my rental property and it has been super reliable for my needs."
  • icon"Low the ability to collect rent effectively and the communications tools between the tenants are excellent."
  • icon"Some of the features are hard to use, and the fillable leases, and loans are not available to us."
  • icon"Customer service can take days to get back to you and even then problems can continue. My app currently says that rent collection is paused pending document verification that was completed months ago."
  • icon"The setup is difficult and errors are not easily rectified."

Read user reviews

How much does Tellus cost?

Free trial

Available

Free version

Available

Which features does Tellus offer?

Core features:

AccountingCredit CheckDocument ManagementFinancial ReportingLease TrackingMaintenance ManagementOnline PaymentsTax ManagementTenant PortalTenant TrackingShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Tellus to use and deploy?

Tellus supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about Tellus

4.14/5 out of 35 Reviews

Showing 1 - 5 of 35 reviews

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

The best mobile app for rental

I used to wait months at a time to log expenses and now with Tellus recording expenses is super fast. Also, my tenants no longer have to write checks and drop them off in my mailbox -- they're all using digital payments to pay me rent and that means they're more likely to pay on time.

Pros

It's mobile! It's actually fun to use. Amazing customer service and fast responses. I am able to manage everything rental related, from expense receipts to rent collection to even chatting with my tenants. They have free listings, free tenant screenings, and also have helped me find service providers. It's a full featured app. The financial reports are comprehensive and can be downloaded, too! All in all, terrific experience using it.

Cons

It's a new app so I had to learn how to use it, but it's easy to figure out. Was up and running in minutes.

Cecilio

Company size: 2-10 employees

Industry: Investment Management

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Tellus is great!

It has been a great experience. I was reluctant to try an app to collect rent, but Tellus has surprised me and my experience has been amazing.

Pros

The customer service team through chat is amazing. They answer and help you out really fast. The app mas made collecting rents easier from all of our properties.

Cons

The rent deposits take longer than I would like. If the money was deposited faster, this app would be perfect.

Reasons for choosing Tellus

Easier to use

Saurabh

Company size: 1 employee

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2020

On its way to being a great product

Tellus helps me manage a property I don't live in, effectively and with as little effort as possible.

Pros

Simplicity and all the functions I need to manage my building. All the features are there to manage everything from listing, leasing, accepting rent, and managing the building, repairs and communications in one free App. It's been super useful to have a chat interface directly in the app. Transactions were very quick in terms of getting the deposits.The support team has been very responsive whenever there were issues.

Cons

There were lots of bugs along the way to getting the product usable. Sometimes getting fixes for the bugs could take time and impact the renters. The User Interface was confusing, they have improved this. The original UI was busy and would land on the least used activities for me. The new UI is better but navigation units, leases, and editing thing when things have gone wrong is not intuitive. But once things are setup, it's pretty painless. It would be really helpful to have a web client for this app.

Reasons for choosing Tellus

Suite of functionality, lower out of pocket costs

Reasons for switching to Tellus

Payments took too long and the app had limited features to manage the property beyond accepting the rent.

Lisa

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Saves time and money

Tellus allows us to have a consolidated, real-time view of the status of our rentals including leases, tenant information, and all financial data. Such a breeze when tax time comes around! Customer representatives actually reply and take action on any concerns or problems which may arise and they seem to always be looking for and implementing improvements. As a bonus, they offer excellent interest rates if one should desire to open an online savings account with them.

Pros

The accessibility and responsiveness of customer service agents are impressive. Tellus provides everything needed to manage rental property including lease uploads, tenant communication, and financial reporting. Additionally, there are investment opportunities available (but not required).

Cons

Initially, there were some "bugs" with uploading documents, but with "chat" communication, these problems were resolved within a reasonable amount of time.

Matthew

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

All in One Solution

I like that support is readily available. I will continue using the app. There’s been a few bugs, but always quickly addressed.

Pros

My favorite features are being able to offer tenants a free solution to pay rent, automate rent payments, and automate late fee payments.

Cons

I wish that expenses could be tracked more easily. If we could integrate our credit card into the app and automatically import expenses through push notifications, I think that would help with yearly accounting.

Reasons for switching to Tellus

Tellus has a lot more features and can process payments more quickly.

Showing 1 - 5 of 35 reviews

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