About Tellus

Tellus is a cloud-based rental property management solution designed to help landlords manage and streamline various administrative processes, such as work orders, rental records and more. Professionals can collect rents from tenants and conduct background screenings to access information including eviction history, credit reports, employment history and ID verification.

Tellus provides mobile applications for iOS and Android devices, which allows businesses to upload/store documents in a centralized database and gain an overview of financial processes through actionable analytics. Landlords can collect tenants' information using rental applications and communicate with them via chats. Additionally, it lets users track expenses, manage work ord...


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Supported Operating System(s):

Web browser (OS agnostic)

34 Reviews of Tellus

Average User Ratings

Overall

4.12 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(15)

15

3 stars

(4)

4

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

The best mobile app for rental

I used to wait months at a time to log expenses and now with Tellus recording expenses is super fast. Also, my tenants no longer have to write checks and drop them off in my mailbox -- they're all using digital payments to pay me rent and that means they're more likely to pay on time.

Pros

It's mobile! It's actually fun to use. Amazing customer service and fast responses. I am able to manage everything rental related, from expense receipts to rent collection to even chatting with my tenants. They have free listings, free tenant screenings, and also have helped me find service providers. It's a full featured app. The financial reports are comprehensive and can be downloaded, too! All in all, terrific experience using it.

Cons

It's a new app so I had to learn how to use it, but it's easy to figure out. Was up and running in minutes.

March 2020

Cecilio from API Group, Inc

Company Size: 2-10 employees

Industry: Investment Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Tellus is great!

It has been a great experience. I was reluctant to try an app to collect rent, but Tellus has surprised me and my experience has been amazing.

Pros

The customer service team through chat is amazing. They answer and help you out really fast. The app mas made collecting rents easier from all of our properties.

Cons

The rent deposits take longer than I would like. If the money was deposited faster, this app would be perfect.

Reasons for Choosing Tellus

Easier to use

March 2020

Saurabh from Skanda

Company Size: 1 employee

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

On its way to being a great product

Tellus helps me manage a property I don't live in, effectively and with as little effort as possible.

Pros

Simplicity and all the functions I need to manage my building. All the features are there to manage everything from listing, leasing, accepting rent, and managing the building, repairs and communications in one free App. It's been super useful to have a chat interface directly in the app. Transactions were very quick in terms of getting the deposits.The support team has been very responsive whenever there were issues.

Cons

There were lots of bugs along the way to getting the product usable. Sometimes getting fixes for the bugs could take time and impact the renters. The User Interface was confusing, they have improved this. The original UI was busy and would land on the least used activities for me. The new UI is better but navigation units, leases, and editing thing when things have gone wrong is not intuitive. But once things are setup, it's pretty painless. It would be really helpful to have a web client for this app.

Reasons for Choosing Tellus

Suite of functionality, lower out of pocket costs

Reasons for Switching to Tellus

Payments took too long and the app had limited features to manage the property beyond accepting the rent.

March 2020

John from Bugay Investments, LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

A great service!

Very positive experience so far, will continue to use unless it malfunctions! Their support has been so great, they have taken time to help me resolve all issues very quickly.

Pros

I love the fact that Tellus is an all in one marketing, management, payment portal, communication platform for my real estate business. It does all we need it to! I do not use all of the features, as some are not yet available to us where we live. All in all a very good app with fantastic support!

Cons

Some of the features are hard to use, and the fillable leases, and loans are not available to us.

Reasons for Choosing Tellus

The support was said to be much better.

March 2020

Matthew from Warren Investment Partners LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

All in One Solution

I like that support is readily available. I will continue using the app. There’s been a few bugs, but always quickly addressed.

Pros

My favorite features are being able to offer tenants a free solution to pay rent, automate rent payments, and automate late fee payments.

Cons

I wish that expenses could be tracked more easily. If we could integrate our credit card into the app and automatically import expenses through push notifications, I think that would help with yearly accounting.

Reasons for Switching to Tellus

Tellus has a lot more features and can process payments more quickly.