---
title: "TenantCloud Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of TenantCloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TenantCloud is a good fit for you!"
source_url: "https://www.softwareadvice.com/property/tenantcloud-profile/reviews/"
page_type: "reviews"
language: "en"
---

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TenantCloud Reviews

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Reviews

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# TenantCloud User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 451

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.2/5
- Value for money: 4.3/5
- Functionality: 4.1/5

### Rating distribution

- 5 stars: 261 reviews (58%)
- 4 stars: 129 reviews (29%)
- 3 stars: 34 reviews (8%)
- 2 stars: 10 reviews (2%)
- 1 star: 17 reviews (4%)

### Most mentioned pros

- I appreciated the wide range of features it offers in one place—tenant screening, online payments, communication tools, and even a tenant-facing app.
- Overall I am satisfied with TenantCloud and what it offers per the price to organize your property portfolio and provide a standard experience for tenants
- For the price, it provides a lot of value and makes property management feel more professional and organized, especially for smaller portfolios.

### Most mentioned cons

- Also, while tenants can setup auto-payments, it's not pushed by the platform, so the tenants need to be reminded to set it up - and then they forget to pay.
- There are some features such as when signing the lease agreement, the landlord will not be able to view the form unless both signees has signed.
- I got audited from Oregon real estate agency per normal routine and I realized the documents I was able to download for them was not meeting the standards for their requirements.

## TenantCloud customer reviews

Showing reviews 1-25 of 451 (page 1).

### overall great experience and easy to use!

- Overall rating: 5/5
- Reviewer: Eric N.
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall it has been a great experience but need to simplify things on the tools that can be done for it long term

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

easy to use and create aplications and make sure that tenants fill out protocol with everything moving forward

#### Cons

the one thing that sucks is that the tenant has the specific due date that is always set and needs to be fixed

---

### Helpful for management

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like how this software works and how it helps me to manage my property and communicate with the property management company.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I find this software helpful and I am able to keep track my property. I like being able to know what the spendings are and have them documented.

#### Cons

It is frustrating that it take at least 14 days for me to get paid after the payment was transferred.

---

### Five out of five

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tenant cloud is very easy to navigate ——- you will not be disappointed at all!

#### Cons

None .

---

### TenantCloud used to be much better

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mid to low. It used to be much much better we've been with them for 5 years and every time they change it gets worse unfortunately

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

Used to be decent price but It just stopped being a very good service like it used to be unfortunately

#### Cons

No Leads....been terrible lately. We used to get good quality leads with phone numbers names descriptions and everything not anymore

---

### Overall Feelings of Tenant Cloud

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Customer service and response have been great and once everything is set up and entered properly tracking expenses and income is easy and smooth

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The integration for payments and maintenance requests as well as the documents available. Customer service and support has been great.

#### Cons

The fact that it used to has a landscape view on my I-pad and someone thought it would work better portrait or vertical only. I used to love it and now I hate it

---

### Manage with ease

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great software to quickly access and manage rental properties. Easily organizes payments and expenses.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Manage rental property expenses with ease, using easy to fill in forms. Quickly access information regarding multiple properties in one place.

#### Cons

Initial financial language was difficult to decipher for a novice. Able to manage all aspects of your rentals, even more so then what we need to program for.

---

### TenantCloud makes everything easier

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 1-3 years · monthly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I've had a great experience with TenantCloud! I was looking for a software that would make being a landlord simple, and TenantCloud checked that box.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love how easy TenantCloud is to use for me and my tenants. I am a new landlord and TenantCloud made it simple to figure out alongside my tenants. I only have to make adjustments as needed, but besides that I leave it alone and it runs the operations for me. The customer support is also great and responsive.

#### Cons

Some adjustments, like editing rental or contract details take a lot of steps to find, when it seems like it should be a quick and easy adjustment when needed. I also wish it was easier for my tenants to pay ahead of time if they'd like.

---

### A solid platform for managing properties!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've been using TenantCloud for over 2 years for my small portfolio of 10 properties. It's a great tool to manage applications, leases, tenant payments, and accounting. I moved from Apartments.com and I'm much happier with TenantCloud.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Handling applications in-app along with background checks and deposit payments makes the renting process smooth and as easy as it can be! The accounting side is simple and provides the tracking and accounting that's required come tax-time.

#### Cons

I struggle with lease changes and renewals. The interface is a bit clunky and I find myself doing something wrong which results in having to redo it and causing confusion with the tenant. I'm sure I'm doing something wrong in the process... but it's still not as smooth as it should be. Also, while tenants can setup auto-payments, it's not pushed by the platform, so the tenants need to be reminded to set it up - and then they forget to pay. A huge improvement would be to basically default (with the tenant's consent) to setup auto pay, and let them opt out of it if they don't want it. Most/all of my tenants do want autopay, but it's an extra step for them, and when the rent increases, they need to set it up again.

---

### Good Tool for Landlords

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good tool, helps with payments he most, and at least captures the incoming for tax purposes, good price and therefore value

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

A single shop for all my Landlord needs, it’s online, available from my mobile and reasonably easy to use without any formal training

#### Cons

I sometimes find that. Can’t find the thing I need. It’s not as intuitive as some other tools, I’m often going round in circles

---

### Great Product

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Package/ Freight Delivery
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent overall experience--we use the platform for applications, leases, maintenance and messaging between tenants

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

We have been using Tenantcloud for more than 5 years and found it easy to use, great customer service, and excellent functionality.

#### Cons

We have sometimes experienced a lack of features or functionality that you may find with a bigger compnay

---

### Good property management software

- Overall rating: 5/5
- Reviewer: KB R.
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience overall it’s a very good property management software. Been utilizing them for the last 10 years.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Ease of the operating system. Available application for both Apple and android. Payment processing option.

#### Cons

No text message notification to Tenant, does not allow reminders via text to tenants. I think it’s a very important feature to add. Also speed up. The payment processing will be good.

---

### I am pleased so far

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I transferred to you from app form there’s a lot of stuff I would transfer back to you to make you better. I wish the price did not go up.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Easy to work with it works anywhere in the world. Is it to get applications from Tenant? is it to do taxes in the end of the year after a phone call?

#### Cons

I wish for better customer service I wish when I create the invoice I could connect with my Tenet as well. Will save me a step. I was still on my lease we have a button to renew auto automatically the same as my lease

---

### Tenant Cloud Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have found the product has saved me time and the more I learn the more I see the value for the money.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

After researching other comparable programs I found Tenant Cloud to the best value for money. I used Tenant Cloud for all my expense tracking for all my properties in my property management business.

#### Cons

Switching back and forth reports and having to re-enter the last filters / property - would prefer the last entered property would stay at the default

---

### Do it yourself with TenantCloud

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

9 out of 10 There are reporting and accounting small items that are difficult like bulk payments. Overall tenant comms and records are the best.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Communication with tenants and tracking of activities. As a owner I can manage my properties with very little oversite.

#### Cons

Adding in Service Providers isn't smooth. Chat is a bit buggy but not a deal breaker. Transaction tracking has improved tremendously.

---

### Solid overall property management tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with Tenant Cloud has been good overall. The developers are constantly churning out new updates to improve the software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very easy to use property management platform for tracking leases and tenant charges. Allowing tenants to pay through the portal which will auto apply the payment to a tenant's ledger has saved a lot of time with monthly bookkeeping.

#### Cons

TenantCloud does not support the full financial reporting aspect of running a rental business. It's great for tracking P&L but has no balance sheet meaning I still need to use Quickbooks. Vendor management could use some improvement as well so that FEINs can be tracked for simpler 1099 process.

---

### Great product for the money!

- Overall rating: 5/5
- Reviewer: J. D'Ann M.
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

For the price paid this is a very robust software and makes my life super easy as a property manager! The customer service has been top notch when I’ve had questions.

#### Cons

None that I can think of! I’ve been very happy with TenantCloud thus far and can’t think of any improvements

---

### Simple and Reliable for Property Management

- Overall rating: 5/5
- Reviewer: Veeral S.
- Industry: Real Estate
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TenantCloud has been valuable for tracking expenses, managing leases, and handling payments all in one place. Good value for money, especially for small to mid-size landlords.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy-to-use platform with strong accounting and lease management tools. Secure payment processing makes rent collection straightforward.

#### Cons

Customer support is generally helpful but can be slow to respond, and some of the advanced features require extra time and practice to fully understand.

---

### TENANTCLOUD REVIEW

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, the experience is great and so far, the pros outweigh the cons. I will recommend the software to others.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support is always very responsive and the platform is easy to use.Notifications are real time and it is easy to navigate.

#### Cons

There are some features such as when signing the lease agreement, the landlord will not be able to view the form unless both signees has signed. We prefer to view the document even if only one of the tenants has signed.

---

### So glad I found Tenant Cloud!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had no issues yet. Loading my properties, assigning my admin, tenant screening, it's all great!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tenant Cloud is extremely user friendly, secure, and a great value for the money. Customer support is great and it accounting effortlessly tracks all expenses, incoming transactions, and costs making them easy to understand. The website is accessed so easily and the app makes it even easier!

#### Cons

So far, there isn't a con. I do wish there were training modules to watch at pace. The program works great.

---

### Great product and with some minor tweaks it can be amazing

- Overall rating: 5/5
- Reviewer: Ben S.
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, their support has been pretty good. Over the last three years, I've submitted well over 30 ideas to make my life easier that they could implement into the product, and I don't think any of them have been implemented.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Templates to create leases and notices. And the ability to schedule rent increases.

#### Cons

The transaction tracking. If I want to see the last time a person made a payment it's almost impossible to do sometimes. If I get a check from assistance that applies to multiple months trying to record that and track it within TenantCloud is nearly impossible I have to do that outside of tenantcloud for tracking purposes. Tenantcloud won't create a report to help me build the year-end CRP reports for the tenants even after requesting for multiple years... it's an easy report to build... I would also love the ability to automatically do rent increases on a schedule with a notice sent out prior. I would also like the program to figure out pro-rated rent automatically when starting a new tenant not on the 1st of the month. Apple iPhone/MAC users can't use safari to fill out the application or manage their account so I always have to teach them to use chrome or download the tenantcloud application on there phone.

---

### Tenant Cloud - A great platform and value

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

We have recently become landlords and have properties in several different cities in Texas. We wanted a platform to be able to do everything in it from listing, leasing, payment collection, payment records (rent roll) to maintenance requests and records. Tenant Cloud provides all of these features effectively and cost effectively. We especially like the features where Tenant Cloud automatically invoices to include late payments. As your number of units grow, this system appears to be able to grow with your business and I would highly recommend the software to anyone who is just getting started or is looking for a platform that provides a turn key solution.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tenant Cloud provides and a comprehensive platform to list your rentals, find and approve applicants, store and document your leases and agreements, track and manage all payments and receipts for tenants and expenses and to track all maintenance expenses for a property and associated equipment / fixtures. All of these features are at your finger tips online and at a great value!Tenant cloud is also available via desktop or mobile application.

#### Cons

To fully utilize the system and it's capabilities it requires some trial and error. While the training is available and well thought out, it will take a novice / newbies, some time to figure things out and get all features deployed.There is one main feature that in my opinion needs to be improved and that is the speed for payments from Tenants to be processed through to the owner's bank account. With Online payments being essentially instant these days, and all rent payments made through Tenant Cloud's portal, there should be no reason that payments to owners could not be done withing 24-48 hours at the most. Currently it takes 7 days or more to get payments released to the owner's bank account.

---

### TenantCloud provides us all the tools we need...

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall a very good experience. I feel like TC meets our needs well, with additional features we haven't even explored yet. All at an extremely attractive price point for anyone in the business, small or large.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

TenantCloud covers all the bases that we need in order to effectively manage our properties. From property tracking and online listings, to prospective tenant applications all the way through to lease creation and signature. Once in place, tenant payments, communications, and maintenance requests are all handled in one place with continuity across all parts.

#### Cons

I sometimes struggle with the lease renewal process and making sure I am doing things right before actully committing changes. However, recently this is where TenantCloud has really shined. In the first yet or so support was limited to online forums and FAQ's as well as what appeared to be an offshore chat feature that would use the same tools we had and copy / paste answers from these forums and FAQs. In the past year this has all changed and a call to TC Support is now met with knowledgeable persons with a true understanding of the business (many seem to come from PM backgrounds). They will work through challenges with you and help you to confirm you are making the right decisions for YOUR business. Kudos to TC for really stepping up in this area.

---

### Great Value RMS!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: July 2023
- Review source details: This review was submitted organically. No incentive was offered

Teantcloud is an amazing RMS offering a full suit of features at a great price. The support team is extremely attentive and always works with us personally to find solutions and implement work arounds for us when permanent solutions will take time to implement insuring we never loose productivity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We love the price point of Teantcloud and the features it offers, while there are definitely more “polished” RMS out there TenantCloud is an easy to use full featured program.

#### Cons

The worst part about Teantcloud is the lease builder (which they say is getting a refresh) and accounting. The lease builder is VERY clunky but as a “set and forget” type thing I understand why it’s a low priority. The second of my gripes with TenantCloud is the externally basic accounting, as my company has grown it’s just not enough anymore. Teantcloud does integrate with QuickBooks Online but as a company who uses Xero we are left with a disconnected workflow.

---

### Streamlining with Tenant Cloud

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience has been transformational. I am able to manage all of my properties through my app and laptop. I am no longer using multiple sources for applications, background checks, payments, service calls etc. i am only communicating with my tenants through the app! This has been very freeing as I used to get messages on my personal phone, which can be disruptive. I am looking forward to taking more online classes and working with the support center to pull accounting reports for EOY reports. Tenant Cloud is easy to maneuver through & the support center is very responsive. We are acquiring more rentals this year and am looking forward to utilizing the report and accounting options. Tenant Cloud is great!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

After I had my initial onboarding with tenant cloud I had no problem adding my properties and getting started. I have been using tenant Cloud for almost a year now and the software has streamlined my leasing process. Once the potential tenant has the application link it is a simple step by step process to get the answers I need to approve a potential tenant. I am slowly added service techs and handymen so my tenants can now use the app to request maintenance. I no longer have texts coming to my personal phone line. The separation has given me some privacy from the tenants. I can send a bulk message to all or direct. Processing the rent payments is also easy. We have 2 owners and 3 properties so we are able to separate incoming rents to separate bank accounts. I am able to add all of my service and maintenance invoices so I can pull reports at the end of the year. We will be acquiring a few more properties in the next year so I will be using the direct customer service line often. The account managers are ver responsive and always have answers to my questions. Overall I have had a great experience with Tenant Cloud.

#### Cons

The payment processing time is a bit long and too many emails. I wish Tenant Cloud has an option for Verification of Rent.

---

### TenantCloud is easy and so convenient!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with TenantCloud has been positive. It’s made my first rental property simple and easy to navigate as a landlord.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

TenantCloud is easy to use as a landlord and easy to use as a tenant. I’m renting my first home and it’s been so nice to use TenantCloud.

#### Cons

Everything about TenantCloud has been easy, there isn’t anything significant I don’t like. I haven’t had any problems.

---