Total Management software


Total Management is a cloud-based property management solution suitable for midsize to large organizations that manage apartments, mixed portfolio, REITs and commercial or retail space.

Total Management helps users multitask by navigating multiple screens in a single web browser without using tabs, similar to the screens found in Quickbooks. Users can work on multiple windows at the same time and hit the save button in one window, without losing any unsaved work in any other windows. The solution offers the ability to navigate within the system based on a user's own preference.

Total Management also helps in reducing time-consuming processes to just one step, including move-ins, move-outs and accounting tasks. Total Management offers additional features which include duplicate invoice catcher, employee work order texting, a CAM/Tax reconciliation system and more. It also features a live chat support system, so users can speak to a Total Management representative through the software.

Total Management's tenant portal allows tenants to pay bills online, and the letter wizard helps users compose and duplicate invoices and letters.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic)

88 Reviews of Total Management

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  • Emily from Mon Ami Realty LLC

    Number of employees: 2-10 employees

    July 2018

    Very effective in keeping data up to date.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software was used for a property management company. It was very easy and clear to use. The data stored was up to date and easy to update. I also love the feature of being able to upload all the files to each account and saving paper! Super eco friendly!

    Cons

    Nothing! I enjoyed every aspect of using the software on daily basis. It made daily tasks easier, like uploading files and adding new clients.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Madeleine from Sound corporate

    Number of employees: 5,001-10,000 employees

    July 2018

    I mildly enjoyed using this software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The opportunity to try something new.

    Pros

    The ease of the navigation when it came to using the program was very helpful and not intimidating at all.

    Cons

    I felt that the customer support offered by this software company could be improved by offering shorter wait times.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • chris from CSK Residential

    July 2018

    Efficiency exemplified

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to set up multiple tasks easily and receive updates. Allows me to do so much more with my time.

    Cons

    Customer support could use more training. When I called for assistance, they put me on hold for 15 minutes and said they would call back but did not.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bryan from JCG Land Services

    July 2018

    It works well, reasonable price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a reasonable cost-effective property management software option for my growing property management company. Works alright

    Cons

    It seems a bit overpriced compared to some of the other software options for property management. I like some of the options of all of the ones I've tried, but not completely sold on any of them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • JASVIN from University of Nevada-Las Vegas

    Specialty: Apartments / Multi-family

    Number of employees: 2-10 employees

    June 2018

    solution to manage porperties for mid-size

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    To conclude, free accountant (for trail version only) for your real estate property management which sums out detailed account report, yet reliable.

    Pros

    Multi-tasking with quick navigation adopted from quickbook. Generate account report and versatile navigation-tree for quick navigation.

    Cons

    They should upbring a voice-calling customer support center instead of on-screen chat and trial version should be having less restriction.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Pamela from The Industrial Group

    Specialty: Industrial

    Number of employees: 2-10 employees

    June 2018

    TM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    may need better accounting reports.

    Pros

    Initially there is a quick learning curve. lots of reports. Easy to keep track of inquiries, work orders, etc.

    Cons

    I don't like only chat for customer service. should have phone service for more complicated issues.

    This review was submitted organically. No incentive was offered
    Review Source
  • Shauna from MDSTAT URGENT CARE, INC

    Specialty: Commercial

    Number of employees: 11-50 employees

    May 2018

    Program does everything I need at a reasonable cost for my tiny portfolio.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Web Based, tracks in real time, multiple users can access data, One button action on NSF charges fee, updates ledger and writes letter. Couldn't be more simple.

    Cons

    I would love it there was an App for Android or I-Phone so that I could access easily from my phone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jennifer from MLB Property Management

    February 2017

    We love Total Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This system works so well for anybody who does property management. It is streamlined and keeps us organized. I would recommend this software program to anyone, big or small.

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi Jennifer, We appreciate you taking the time to leave a review. We're glad to hear that our program helps keep you organized!

  • James from Sierra Properties

    February 2017

    Great Property Management Software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using Total Management in our office for over a year now and it makes it easy to keep track of multiple multi-Family units. Highly Recommended!

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi James, Thanks for leaving us a review! We're happy to hear that our program has helped make it easier to track multi-family units!

  • Feras from New Leaf Property Management

    February 2017

    Customer Service setup is awful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good price, but customer service is only provided for 1 month, after that you must pay....and for complicated software, it was a nightmare to learn.

    Review Source: Capterra
  • Jeanette from Greenfield Village

    February 2017

    Total Mgmt Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Works fine, user friendly. reports are great. better than other. great for rent roll and reports.

    Review Source: Capterra

    Response: Total Management, Total Management

    February 2017

    Hi Jeanette, Thank you for leaving us a review. We're glad to hear that you're finding our program easy to use!

  • Marie from The Collective Sedona LLC

    Number of employees: 2-10 employees

    February 2017

    Needs to be easier for a savvy, super experienced person to figure out faster without orientation.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The program seems limited in features to query and report. Support is sooooo hard to get and most of the time the answer is no it doesn't do that. :( -- sorry.

    Pros

    Screen transition very good and quick.
    Color scheme very good
    Arrangement of Data is good.

    Cons

    Query features are too limited does not meet needs.
    Training and support to limited, we may have never used the program to the full.
    Invoicing, reporting too limited. Customizing too limited. TEXT TOO SMALL

    Review Source: Capterra
  • Armando from Pacific Dental Services

    Number of employees: 5,001-10,000 employees

    February 2017

    Great starter software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've had TM for about 2 years now. It is a simple starter software that has many functionalities to track multi building and multi tenant operations. It has not been a software that can be integrated into our accounting software, so it has been a better way than excel to track our properties, but has not been the tool to solve all of our issues.

    Pros

    It has helped us to manage our properties in a more organized way than excel.

    Cons

    integration to other softwares. We can not use the accounting, payable and CAm Rec functions, as we have other main softwares that we use and shared services who we can not ask to manage dual softwares.

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi Armando, We appreciate you leaving us a review! We're glad to hear that our program has helped organize property management for Pacific Dental Services! It's important for us to hearback from our users, and we appreciate you taking the time to share about your experience with us.

  • Sarah from Southwyck Park Apartments

    Number of employees: 2-10 employees

    February 2017

    A+ service and VERY easy to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is easy to navigate and customer service is amazing! I have found that all task can be reached from main screen, any mistakes can easily be corrected.

    Pros

    Easy to navigate

    Cons

    It is hard to find prior tenants when they had a shared lease. It does not list them but the primary lease holder so this makes land lord verification difficult.

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi Sarah, Thanks for leaving us a review! We're happy to hear that you're finding our program easy to navigate and have had a great experience with our support team!

  • Benny from Renaissance hills apartments

    February 2017

    Renaissance hills apartment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Over all I like the program the only issues I have had were with the online payment . Customer service is good .i dealt with support staff, he was very patient with my ignorance of computers

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi Benny, Thanks for leaving a review! We're glad to hear that overall you've been enjoying our program! We'll be sure to let our support team know you've found them helpful.

  • Tamera from Cross Lake Apartments

    February 2017

    Totally-Ahh-mazing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use this software daily. It has so many features that I am still trying to get use to daily. All in all this is a great software to use.

    Pros

    Easy to utilize and manage. Fast and easy for newbies to learn!

    Cons

    Feels like I still need training in some areas . Still so much to learn. Wish it were easier to correct mistakes such as move outs. Customer Service is hard to reach at times and get answers.

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi Tamera, We appreciate you leaving a review. We're glad to hear that you're enjoying the many features of our program! If you ever need help re-learning one of them, please reach out to our support staff. They would be happy to help!

  • TL from Mon Ami Realty

    Number of employees: 2-10 employees

    February 2017

    Work Order Function Very Useful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Work Order function is very useful to track repairs and maintenance. Easy to use and help to tenants.

    Pros

    Tracking data, copies of documents, tenant information and work orders.

    Cons

    Reports and showing the correct merchant payments.

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi TL, Thanks for leaving a review. We're happy to hear that you're enjoying many of our program's features!

  • Amy from Texan Property Management

    February 2017

    Best Software for Property Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have loved using the Total Management software now for the last 2 years. It is easy to understand and use and the support is wonderful.

    Review Source: Capterra

    Response: Total Management, Total Management

    March 2017

    Hi Amy, We appreciate you you leaving us a review! We're happy to know that you've enjoyed the experience so far and have found our support team to be helpful!

  • Rudy from Cofe Properties LLC

    February 2017

    Cofe Review

    Ease-of-use
    Functionality
    Quality
    Support

    My experience has been good so far. Whenever I've had an issue, customer support staffs have been able to help me.

    Review Source: Capterra

    Response: Total Management, Total Management

    February 2017

    Hi Rudy, Thanks for your review! Glad to hear that you've found our support team to be helpful!

  • McKynna from Dominion Advisory Group, Inc.

    Number of employees: 2-10 employees

    February 2017

    Property manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I feel that Total Management is not up to par on all the needs that should come with a software to support property management with ease.

    Review Source: Capterra
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