--- title: "Track Pulse Software Reviews, Demo & Pricing - 2026" description: "Review of Track Pulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/property/track-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Track Pulse Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Track Pulse Review Custom quote 1 plan Wondering if Track Pulse is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Track Pulse 3.6 [(8)](https://www.softwareadvice.com/product/19567-track/#reviews) Pricing Pricing available upon request ### About Track Pulse TRACK Pulse is a cloud-based Customer Relationship Management (CRM) solution for hotels, resorts, and vacation rental management companies. The solution is platform agnostic and offers native mobile apps for Android, Windows Phone and iOS devices. TRACK Pulse enables users to book reservations through a single screen with features such as an availability grid, quick-quote, auto-load and a property preview. It also provides housekeeping and maintenance workflows to automate spreadsheets and on-paper tracking process. TRACK Pulse allows properties to track leads in a single location. It creates a conversion opportunity with every inbound call and tracks guests’ information as well as their preferences. It offers a smart call routing feature that automatically forward calls to the appropriate staff member. Users can also create and track marketing campaigns and segment them as per their requirements. TRACK Pulse provides custom-built APIs that allows users to integrate the solution with third-party applications. Wondering if Track Pulse is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Track Pulse User Interface ## Popular Track Pulse Alternatives Main Product Track Pulse 3.6 [(8)](https://www.softwareadvice.com/product/19567-track/#reviews) Ratings Breakdown - 3.75Ease of use - 3.86Value for money - 3.63Customer support - 3.50Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1003)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1327)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.08Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18807)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Lofty](https://www.softwareadvice.com/crm/chime-profile/) 3.9 [(127)](https://www.softwareadvice.com/crm/chime-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 3.93Value for money - 3.46Customer support - 3.90Functionality Pricing Available upon request Get Price Alternative Product [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) 4.4 [(333)](https://www.softwareadvice.com/crm/quick-base-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.12Value for money - 4.26Customer support - 4.27Functionality Pricing Starting at $35.00 per month Get Price ## Track Pulse Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Track Pulse Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Track Pulse Activity Dashboard API Campaign Management Client Management Contact Database Contact Management CRM Customer Database Email Marketing Interaction Tracking Lead Management Lead Scoring Mobile App Reminders Third-Party Integration Third-Party Integrations ## Track Pulse User Reviews ## Track Pulse customer ratings - Overall rating: 3.6/5 - Total reviews: 8 ### Rating distribution - 5 stars: 5 reviews (63%) - 4 stars: 0 reviews (0%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (13%) - 1 star: 2 reviews (25%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.9/5 - Customer support: 3.6/5 - Functionality: 3.5/5 --- Have you used Track Pulse and would like to share your experience with others? ### Excellent Software and Service - Overall rating: 5/5 - Reviewer: Mykael L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Changing software is not a decision anyone takes lightly. We had been using our previous software Escapia for 5 years. The last couple of years with Escapia had been an absolute nightmare of frustrations. We had to move or watch our company suffer needlessly. Our hope was to find a company that was sincerely interested in providing a superior product. Not only did we find that with TrackPM but we also found an incredibly helpful, friendly and most importantly knowledgeable on-boarding team and customer service department. We are very excited about the great improvement in functionality, great pricing and the ability to package our call center and website all into one streamlined system. We have it all without having to pay an exorbitant price. Change can be very painful but we are so thrilled that we made the move. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Track PM is extremely user friendly and intuitive. #### Cons We would love to have the option to auto-charge final payments instead of having to always post each payment manually. --- ### Ease of use is amazing - Overall rating: 5/5 - Reviewer: Terri K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has been the easiest product yet to keep track of our leads and manage our phone system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is so easy to use. The reports are easy to generate and everything is at your fingertips. #### Cons No way to flag properties with messages. That is the only downside. Would like to be able to make notes that show an agent if something is going on with a property. #### Reasons for switching to Track Pulse Ring Central was very unreliable and cumbersome. --- ### Does not work internationally - Overall rating: 1/5 - Reviewer: Vinayak M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Terrible- the "management" first passes you round to one another and blaming each other for the mess-ups. Then they try to buy time by taking an average of 10 days to respond to any email. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Excellent sales pitch at the start- if only their product delivered the same quality #### Cons 1) They charge you upfront before they onboard you2) After 5 months of onboarding they realize the product does not work out side of the USA- they know they signed a contract with a company outside of the USA3) They then refuse to refund you the money paid towards the onboarding. --- ### My Review - Overall rating: 5/5 - Reviewer: SHayla N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, Reservations are easy to make #### Cons It adds extra charged when switching a cabin to a different unit or changing dates it will multiply charges --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Johan L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Exceptional service. Support team is extremely knowledgeable and fast with responses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is by far the most user friendly software out for the vacation Rental industry Very easy to learn and to use. Everything in one place from front desk, maintenance , housekeeping and Accounting. Best features are the messaging system for housekeeping and maintenance to inform them when a work order was created. Guest portal is a HUGE plus, with everything the guest needs for their stay. From directions, door codes plus many more #### Cons Does not have the auto payment process for bundle credit card changes with one click, although they are working on getting this automated. --- ### Updates keep setting us back - Overall rating: 2/5 - Reviewer: Katrina I. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I haven't liked working with TRACK. We beta tested the program and then got our needs left behind(I feel) #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Ease of use...when it is working properly #### Cons Every time there is an update something else goes down. Tape chart has been awful to use and this is our busiest time of year and really rely on the tape chart. --- ### Pulse HR system is not ready to be on the market. - Overall rating: 1/5 - Reviewer: Matthew E. - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pulse HR monitoring system is not anything I would recommend to anyone, it never connects, it was released too early, with too many glitches. It is more of a hassle then it is worth the time. I wish we would have kept the previous system to which we had no issues with. In conclusion yes they are cheaper but I would pay more to have a system which connects and is more accurate. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 --- ### We love the Track Team and Products - Overall rating: 5/5 - Reviewer: Nikki J. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are more efficient in our work flow from all areas including: office operations, online booking and marketing, housekeeping, and maintenance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality and Track Implementation Team and Support #### Cons I couldn't get started fast enough, lol. In all seriousness, I love everything about it. --- Showing 1 - 8 of 8 Reviews ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **102** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **65** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18807) Recently recommended **63** times [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) **4.5** (98) Recently recommended **63** times Stuck Between Options? Our experts can help you compare Track Pulse with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice