I've tried a ton of property management softwares in the past. This is by far the best one I've used.

Very affordable. A lot cheaper than the bigger companies like Buildium and Appfolio, and offers a lot more than the smaller companies with similar prices. Very intuitive and easy to use. The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't. The QuickPay ACH payment program is really nice. Almost all of my tenants now use it to pay their rent.

The site works on my iphone and ipad, but it would be great if they offered an app. Their QuickPay ACH payment program is great after you get approved, but the application process was pretty long (about 5 days).

I'm able to manage our four rental properties with ease, and have full tenant interactions. Love the flexiblity and ability of our tenants to pay their rent.

The cost/flexibility of the tool. I can't find any other sofware near the value this provides for the cost for a mom/pop landlord.

There are some missing features and sometimes it's a little clunky. The search features leave a bit to be desired as you can only search on standard choices, not on custom pieces.

Customer support responses have vastly improved over the last 90 days. The additional changes they are making generally are good but it would be nice to receive an email letting us know when something is coming down the pipeline with a timeline so we are can make changes on our end as necessary.

Great value for the money, offers quite a few features for an affordable price

Too many steps to set accounts, features and processes seem to change frequently with no warning (example, we allow 5 days grace period for rent before it is considered late. Until recently we had to set the late fee as due the 4th in order for it to go into effect on the 6th as per our leases. Now it is actually set correctly on the software end. There was no notice to this change which caused some panic on the part of tenants).

Easy to use tenant screening is awesome tenant payment online is great tracking the expenses is good

need more improvement in the following 1. add a place where you can add your general expenses that's not related to a certain property such as meals, trips, office expenses and so on 2. we are in deep need of mobile APP 3. track your credit card automatically and having the transaction ready to assign it to the property or edit 4. the customer service is very slow responding and having no phone number to call

TrueRent is the most intuitive software I have found. The customer support is great and collection rent online is quick and easy. Once you use online rent collection you won't understand how you lived without. I also use their credit screening feature which is really good.

Intuitive, useful features, online rent collection, credit screening

Does work with vacation rental but they say it's coming soon.