TurboTenant

RATING:

4.65

(52)

What is TurboTenant?

Turbo Tenant is a cloud-based property management solution that offers tenant tracking and building maintenance capabilities. It automatically sends vacancy listings out to multiple sites, Rent Jungle and Apartment List. It also fills out Craigslist listing forms for users. Users have access to a tenant database, a rent calculator and rental form templates. Tenants can apply for housing online in Turbo Tenant. The applications can be filled ...

read more
FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Manage properties
Slide 1 of 4

How much doesTurboTenant Cost?

Price starts from 35.00 one time

Pricing based upon rental insurance and various other features needed.

Free trial: available

Free version: available

What Features doesTurboTenant offer?

Top TurboTenant features and user ratings for each are:

Billing & Invoicing

4.4

(5)

Lease Tracking

4.3

(3)

Contact Management

5.0

(3)

Commercial Property Management
Late Fee Calculation
Maintenance Management
Owner Portal
Payment Processing
Residential Properties

What Deployment Options doesTurboTenant offer?

TurboTenant offers the following deployment options:

Cloud, SaaS, Web-Based

TurboTenant does not offer:

Windows (Desktop)
Chromebook (Desktop)
iPhone (Mobile)
Mac (Desktop)
Linux (Desktop)
Android (Mobile)
iPad (Mobile)
Windows (On-Premise)
Linux (On-Premise)

TurboTenant Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TurboTenant

1 - 5 of 52 Reviews

Anonymous

1,001-5,000 employees

Less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed March 2019

Made finding tenants a breeze!

OVERALL RATING

5.0

EASE OF USE

5.0

FUNCTIONALITY

5.0

A+++ - I have recommended to others who are landlords and most thoughtbit sounded great.

PROS

It was easy to use and very intuitive. I loved that I didn’t have to handle payments for background and credit checks making it all very easy.

CONS

I honestly have no complaints. I have one property and was new to becoming a landlord and it out all of my administrative concerns to rest!

James

1 employee

Real Estate

Less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed February 2022

Great all in one software

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

All in one platform for advertising and managing your properties. Works great with great customer service.

PROS

Great tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.

CONS

Software does not support automatic withdrawal for tenant rents.

Reason for choosing TurboTenant

Recommend by a landlord. Looking for a better all around software.

Reasons for switching to TurboTenant

Recommend by a landlord. Looking for a better all around software.

Vendor Response

Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

Replied February 2022

Shane

11-50 employees

Real Estate

Less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed April 2021

We didn't have the best experience

OVERALL RATING

2.0

EASE OF USE

4.0

VALUE FOR MONEY

1.0

CUSTOMER SUPPORT

1.0

FUNCTIONALITY

4.0

We wouldn't use them again. We have since asked numerous times for them to stop sending us soliciting emails and while we haven't received any as of yet the day this review is being written we have received them almost every day leading up to it. So just be aware of Turbo Tenants down sides and you determine if Turbo Tenant is worth the chance for you.

PROS

We thought Turbo Tenant had ease of use going for them.

CONS

So we liked the ease of use of Turbo Tenant but heaven forbid you ever have an issue. You likely won't correspond with the same person if you even get a correspondence. We received a notice that our account was suspended and they didn't specify why. We sent them numerous emails inquiring as to why. We did not receive a single response (they don't have a number to call...very odd) and we no longer have access to the database of people that were interested in our rentals. So now Turbo Tenant gets to keep and do god knows what with those client's information. So if you are going to try turbo tenant, I'd highly recommend you figure out how to export the leads to another source to ensure those people's information isn't being used or sold because Turbo Tenant does not have a method of exporting those leads which we felt was a bit odd as well. Other than those issues, Turbo Tenant wasn't all that bad but we've since found a much more user friendly company that allows for exporting applicants via CSV file. Best wishes.

Reasons for switching to TurboTenant

We made the switch because we felt the new company has much better options and their customer service is much, much better than Turbo Tenants.

Vendor Response

Hi Shane, Thank you for taking the time to leave a review and for your feedback - we are sorry to hear about your experience with TurboTenant. We apologize if there was a lack of communication from our side of things - since we are mainly an online company the majority of our support is through chat and email services, however, you can schedule a call with our support manager if necessary. I do want to take this opportunity to clarify a few things - we do not sell any private information and currently do not allow a CSV export of renter leads for privacy reasons. Because we want to protect both our landlords and renters, we are very strict on our policies - if you are curious about why your account was suspended, please reach out to support@turbotenant.com. Again, thank you for your feedback and we are sorry that you did not have a good experience with us - we would be happy to connect to see if we can help you with your questions. Thank you, the TurboTenant Team

Replied May 2021

Paul

1 employee

Real Estate

Less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed July 2020

Everything they do, they do well.

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

Tenant portal and online payment.

PROS

Tenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.

CONS

Lacked accounting features That's the only con I can think of.

Reason for choosing TurboTenant

Better feature set than Cozy.

Reasons for switching to TurboTenant

Better screening.

Vendor Response

Hi Paul, Thanks for your review! We are glad you've enjoyed TurboTenant's screening features and marketing. Let us know if you need anything else! Best, TurboTenant Team

Replied July 2020

Tanner

1 employee

Law Enforcement

Review Source: Capterra
This review was submitted organically. No incentive was offered

Reviewed January 2022

Hands-down the best software I’ve used

OVERALL RATING

5.0

EASE OF USE

5.0

FUNCTIONALITY

5.0

Overall one issue and everything else 100% positive. For a free software program that does it all, highly recommended.

PROS

I am able to keep up with four different rental properties in one place. I’m able to create a lease for nine dollars, able to have my lease signed electronically and store it digitally. This software lets me know when the lease is about to expire and if I need to make any changes I do not have to pay again. Everything else about this is free! I’m able to keep documents, messages from tenants, previous tenants all in one place.

CONS

Worst thing is: if the tenant pays through Turbo tenant, it takes 10 days to deposit into your account. I do not understand this when PayPal/Cash app, Venmo etc. the money is immediately available. However, I do not have to pay through TurboTax and you will be able to manually select that they paid and send a receipt by email.

Vendor Response

Hi Tanner, Thank you so much for the review! We're happy to hear that TurboTenant has helped you manage four properties with ease! Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

Replied February 2022