Made finding tenants a breeze!

A+++ - I have recommended to others who are landlords and most thoughtbit sounded great.

Pros

It was easy to use and very intuitive. I loved that I didn’t have to handle payments for background and credit checks making it all very easy.

Cons

I honestly have no complaints. I have one property and was new to becoming a landlord and it out all of my administrative concerns to rest!

Everything they do, they do well.

Tenant portal and online payment.

Pros

Tenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.

Cons

Lacked accounting features That's the only con I can think of.

We didn't have the best experience

We wouldn't use them again. We have since asked numerous times for them to stop sending us soliciting emails and while we haven't received any as of yet the day this review is being written we have received them almost every day leading up to it. So just be aware of Turbo Tenants down sides and you determine if Turbo Tenant is worth the chance for you.

Pros

We thought Turbo Tenant had ease of use going for them.

Cons

So we liked the ease of use of Turbo Tenant but heaven forbid you ever have an issue. You likely won't correspond with the same person if you even get a correspondence. We received a notice that our account was suspended and they didn't specify why. We sent them numerous emails inquiring as to why. We did not receive a single response (they don't have a number to call...very odd) and we no longer have access to the database of people that were interested in our rentals. So now Turbo Tenant gets to keep and do god knows what with those client's information. So if you are going to try turbo tenant, I'd highly recommend you figure out how to export the leads to another source to ensure those people's information isn't being used or sold because Turbo Tenant does not have a method of exporting those leads which we felt was a bit odd as well. Other than those issues, Turbo Tenant wasn't all that bad but we've since found a much more user friendly company that allows for exporting applicants via CSV file. Best wishes.

Turbo Tenant has replaced Craigslist for online advertising!

My experience has been exceptional. Love love love this software!

Pros

I love Turbo Tenant. I receive sooo many leads (majority of my leads) from a single post. It's very easy to use and quality leads that often turn to leases. I would highly recommend - better & more sophisticated than Craigslist!

Cons

This is by no means a big con but I would love if there was a drag and drop option for repositioning photos rather than have to click the arrow repeatedly to get the photo to the main section.

Really easy to navigate through the system.

I was able to get the best tenants from Turbo Tenant. I like that it gives you all the information to be able to decide who "fits" best at a property I'm renting.

Pros

It covers everything and even some things I would not have thought to ask. I like how it is formatted and easy to read.

Cons

As a Landlord, waiting on applications and prospective leads to confirm who they are after they have applied before I get the report, this is new since I've used this app since 2016.