VendorPM interface is very easy to use. We have been using this software for over an year and would totally recommend for anyone else on contractor side (which we are). From new RFQs to jobs awarded, VendorPM has streamlined every single step.

Small little bugs, however VendorPM team is very approachable and they take the suggestions very seriously

We are focused on growing our overall business and share in the market.

The VendorPM platform allows us to expand our sales opportunities and makes our team aware of opportunities in our core markets and segments.

Not sure if it is within VendorPM's control but we have seen a lot of RFP's be cancelled recently.

Its a good system however there is still some tweaks that need to be solved. I've discussed with my contact at VenderPM.

Easy to use and get quotes and great service people to help you when there are issues.

A lot of contractors who are on the system tend not to respond through VenderPM. If they do respond, they email me the quotes directly. Also, when I'm submitting an RFQ, a lot of contractors just ignore the request and I have to follow up.

Very good, the VendorPM team is amazing and this platform has boosted our business and client network immensely.

Easy of use and client support is great !

At first the navigation of some pages was redundant, but these concerns were addressed by the software team very quickly.

It's very easy to get connected to property managers, and very easy to submit proposals. Provides lots of opportunities

They can continuously add more property managers until everyone is using it, will allow for more opportunities in my industry.

Our Customer Success Assoicate [sensitive content hidden] has been amazing. She always answers any questions I have and provides assistance when any issues arise.

It is user friendly and not time consuming to use. Email notifications for requested quotes for our HVAC services.

The live chat wasn't very helpful when I had tried to use it at one-point last year. Emails or phone calls to my Customer Success Associate have been more reliable.Potential Customers sending quote requests that are not related to the services that we provide resulting in a higher decline rate.

Very satisfactory!

Customer assistance, vendor list, quote request process and overall experience.

Organization of chats in the messaging section. Can be a lot more organized with separate chats for all the different quotes.

So far it has been great at meeting expectations other than the point mentioned above.

The Ease of obtaining multiple quotes for a job.

The lack of a feature that lets you blacklist/turn off some vendors for some specific tasks.

Great. No Complaints

I use is consistently to source new vendors for jobs that I need to get around the buildings that I manage

The breadth of vendors is still limited (though growing on daily basis). An easier way to add quotes that I received from teh outside would be great.

The ease of getting multiple quotes quickly and efficiently is a huge time saver for us.

We need more parameters for the drop-downs. We have a fire alarm installation and there was only an option for CO2 alarm installation.

We have solved the problem of receiving estimates from contractors with an accurate scope of work. The program allows us to upload a customized scope of work to a procurement system that ensures that any contractors providing an estimate on a specific job, do so by using the scope of work that we have developed. This keeps the quotations fair and comparable (apples-to-apples). The program also allows us to track all of the routine maintenance items that might occur in a calendar year of operation at a condominium online. This calendar feature provides our employees with the ability to implement an annual plan which reminds them to obtain estimates for seasonal items such a sprinkler start/stop, window washing, garage cleaning and more so that our employees are actively managing upcoming projects in an organized fashion.

The most valuable feature on VendorPM is the ability to solicit competitive bids from qualified contractors. In the condominium management industry, there are many companies that compete to provide contracting services, with a variety of qualifications, market share and infrastructure. VendorPM allows us to procure estimates in bulk, with the touch of a button and request proposals for various services from as many contractors as we wish. This keeps the receipt of estimates streamlined and efficient, and allows for a high volume of estimates to be procured, keeping contractors accountable to adhere to market rates due to the high level of competition.

The program does not have a feature to sync with our Outlook calendars. This would be useful so that when our employees solicit bids or are reminded by the program to solicit bids, that they can view these reminders in their calendars.

The overall concept of Vendor PM, which I personally believe is to be become a verb, like 'Googling' is brilliant. The more Trades accept and sign up to partner with VendorPM, the better value for service Property Managers will have and the more options and choice we'll be given on top of, real reviews from colleagues which is an added layer of confidence when picking trades to bid on jobs. Aside from all of that, the VendoPm team is phenominal to deal with. They respond, they correct and they listen to suggestions for improvement, it's not often you find a company who honestly wants to do and be better.

It's a 'one stop' place to look for, schedule and RFQ projects. From large Capital expenditures involving membranes and water proofing to smaller annual projects like bin and chute cleaning. The other feature that Vendor PM has, that I have under utilized is the Annual Planning. The ability to schedule ahead when items need to take place and then from there, utilize the RFQ to sort and set the Trades.

The inability to save a completed RFQ has frustrated me on occaistion, but the team at Vendor PM has been quick to provide help or offer a work around so all is not lost.

My overall experience has been positive due to their customer service. They contact you if the due date is quickly approaching and not enough vendors have responded in order to review the RFQ and to see if additional vendors are required. They are there to support and make sure that you are successful for your corporations.

The software is the gateway to contractor and vendor communication. Makes RFQs easy and aids in casting a wide net.

Transitioning back and forth between "pages" isn't always easy. Previous pages aren't filled out as left. When clicking on vendors during the RFQ stage one isn't able to return to the list of vendors who provide the service.

started off positively but willingness to use the product has slipped....

The concept of easy comparison and sourcing of qualified bidders for work on behalf of our clients.

there have been several changes - including to the look and style of the interface. It seems to have gone from design willingness to work with condo managers to requiring us to interact with their system in a way that requires working within Vendor PM systems for work scheduling.

Overall good, but response time is more. Asking for access and more details. Of course bidding remotely is hard. Now I have started giving more information, how in our business, giving detail is hard for some items for example Boiler costing?

This software is in the development phase. Around 30000 vendors listed but still many more to come to make it perfect platform.

Still in development phase, many more vendors should come into.