All VendorPM Reviews
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Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
One of the Best Vendor Softwares
VendorPM interface is very easy to use. We have been using this software for over an year and would totally recommend for anyone else on contractor side (which we are). From new RFQs to jobs awarded, VendorPM has streamlined every single step.
CONSSmall little bugs, however VendorPM team is very approachable and they take the suggestions very seriously
Nicholas
Recreational Facilities and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
A game-changer
We have solved the problem of receiving estimates from contractors with an accurate scope of work. The program allows us to upload a customized scope of work to a procurement system that ensures that any contractors providing an estimate on a specific job, do so by using the scope of work that we have developed. This keeps the quotations fair and comparable (apples-to-apples). The program also allows us to track all of the routine maintenance items that might occur in a calendar year of operation at a condominium online. This calendar feature provides our employees with the ability to implement an annual plan which reminds them to obtain estimates for seasonal items such a sprinkler start/stop, window washing, garage cleaning and more so that our employees are actively managing upcoming projects in an organized fashion.
PROSThe most valuable feature on VendorPM is the ability to solicit competitive bids from qualified contractors. In the condominium management industry, there are many companies that compete to provide contracting services, with a variety of qualifications, market share and infrastructure. VendorPM allows us to procure estimates in bulk, with the touch of a button and request proposals for various services from as many contractors as we wish. This keeps the receipt of estimates streamlined and efficient, and allows for a high volume of estimates to be procured, keeping contractors accountable to adhere to market rates due to the high level of competition.
CONSThe program does not have a feature to sync with our Outlook calendars. This would be useful so that when our employees solicit bids or are reminded by the program to solicit bids, that they can view these reminders in their calendars.
Reason for choosing VendorPM
There was no competition in the marketplace that was offering a service like VendorPM so there was no alternative products we considered when selecting this program. As far as I'm aware, there still is no competition so it was an easy decision.
Chris
Real Estate, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
VenderPM review
Its a good system however there is still some tweaks that need to be solved. I've discussed with my contact at VenderPM.
PROSEasy to use and get quotes and great service people to help you when there are issues.
CONSA lot of contractors who are on the system tend not to respond through VenderPM. If they do respond, they email me the quotes directly. Also, when I'm submitting an RFQ, a lot of contractors just ignore the request and I have to follow up.
Nicole
Facilities Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
The Google of Trades
The overall concept of Vendor PM, which I personally believe is to be become a verb, like 'Googling' is brilliant. The more Trades accept and sign up to partner with VendorPM, the better value for service Property Managers will have and the more options and choice we'll be given on top of, real reviews from colleagues which is an added layer of confidence when picking trades to bid on jobs. Aside from all of that, the VendoPm team is phenominal to deal with. They respond, they correct and they listen to suggestions for improvement, it's not often you find a company who honestly wants to do and be better.
PROSIt's a 'one stop' place to look for, schedule and RFQ projects. From large Capital expenditures involving membranes and water proofing to smaller annual projects like bin and chute cleaning. The other feature that Vendor PM has, that I have under utilized is the Annual Planning. The ability to schedule ahead when items need to take place and then from there, utilize the RFQ to sort and set the Trades.
CONSThe inability to save a completed RFQ has frustrated me on occaistion, but the team at Vendor PM has been quick to provide help or offer a work around so all is not lost.
Matthew
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great Tool to Grow Sales
We are focused on growing our overall business and share in the market.
PROSThe VendorPM platform allows us to expand our sales opportunities and makes our team aware of opportunities in our core markets and segments.
CONSNot sure if it is within VendorPM's control but we have seen a lot of RFP's be cancelled recently.
Kevin
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
VendorPM is Great !
Very good, the VendorPM team is amazing and this platform has boosted our business and client network immensely.
PROSEasy of use and client support is great !
CONSAt first the navigation of some pages was redundant, but these concerns were addressed by the software team very quickly.
Misha
Facilities Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Amazing, easy-to-use software
It's very easy to get connected to property managers, and very easy to submit proposals. Provides lots of opportunities
CONSThey can continuously add more property managers until everyone is using it, will allow for more opportunities in my industry.
Allison
Facilities Services, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Carmichael Engineering
Our Customer Success Assoicate [sensitive content hidden] has been amazing. She always answers any questions I have and provides assistance when any issues arise.
PROSIt is user friendly and not time consuming to use. Email notifications for requested quotes for our HVAC services.
CONSThe live chat wasn't very helpful when I had tried to use it at one-point last year. Emails or phone calls to my Customer Success Associate have been more reliable.Potential Customers sending quote requests that are not related to the services that we provide resulting in a higher decline rate.
Anonymous
501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Vendor PM use of trial version
Overall good, but response time is more. Asking for access and more details. Of course bidding remotely is hard. Now I have started giving more information, how in our business, giving detail is hard for some items for example Boiler costing?
PROSThis software is in the development phase. Around 30000 vendors listed but still many more to come to make it perfect platform.
CONSStill in development phase, many more vendors should come into.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
Property Manager Value
Excellent! I think it brings value to what I can provide to our customers.
PROSHow quickly I can get quotes from several different service providers.
CONSThe limitations in how you have to specialize the service in the RFQ. For example, I needed eaves trough cleaning. There is not key-word for some services.
Vanessa
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
VendorPM - RFQs Assistant
My overall experience has been positive due to their customer service. They contact you if the due date is quickly approaching and not enough vendors have responded in order to review the RFQ and to see if additional vendors are required. They are there to support and make sure that you are successful for your corporations.
PROSThe software is the gateway to contractor and vendor communication. Makes RFQs easy and aids in casting a wide net.
CONSTransitioning back and forth between "pages" isn't always easy. Previous pages aren't filled out as left. When clicking on vendors during the RFQ stage one isn't able to return to the list of vendors who provide the service.
Dean
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Evolution of the product has made use more of a challenge
started off positively but willingness to use the product has slipped....
PROSThe concept of easy comparison and sourcing of qualified bidders for work on behalf of our clients.
CONSthere have been several changes - including to the look and style of the interface. It seems to have gone from design willingness to work with condo managers to requiring us to interact with their system in a way that requires working within Vendor PM systems for work scheduling.
Janice
Hospitality, 201-500 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Overview of software
Some of the vendors do not reapply back or deny your request.
PROSThis software is easy to use and navigate throughout. There is a lot of categories that you can research for your request.
CONSI don't have any complaints about the software.
Melinda
Management Consulting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
How much I like VendorPM!
I really like this platform and always let new contractors of mine about it.
PROSI like how easy it is to use and if by chance I have a question the VendorPM team are there quickly to help.
CONSCurrently no option to show your RFQ was awarded to another contractor not on VendorPM / or why you cancelled you RFQ.
Jim
Management Consulting, 11-50 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Jim Webster Review
Overall it is a favourable experience
PROSThe ability to send an RFQ to a number of vendors at the same time.
CONSFind it a little confusing to pull up RFQ and manage them
Dimitrios
Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Vendor PM Review by One Cole
Very satisfactory!
PROSCustomer assistance, vendor list, quote request process and overall experience.
CONSOrganization of chats in the messaging section. Can be a lot more organized with separate chats for all the different quotes.
Hitarth
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great Tool for Property Managers
So far it has been great at meeting expectations other than the point mentioned above.
PROSThe Ease of obtaining multiple quotes for a job.
CONSThe lack of a feature that lets you blacklist/turn off some vendors for some specific tasks.
Lintao
Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
VendorPM
support from vendor PM is really good. I get help all the time when I need.
CONSCategories for vendors can be refined a bit more for better navigation and vendor finding
Aleksia
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great Tool for Property Managers
I believe this platform is a great tool for property managers and any other companies that would require to obtain multiple quotes. Its easy to find companies.
PROSThe support I received was amazing! Neel was eager to assist with everything. Even reaching out to some companies for their responses or attention to my request for quote. I liked that I could send out the same quote request to several companies. It made it easy to track. I liked that most of the companies had all the information as well such as email/website so you could have a look at their services/products.
CONSFor some projects it was hard to get quotes or get any updated from the Contractors. Even when more time was provided. It would be beneficial to have a timeline and if there is no response from a company to offer another company on the list in its place.
Gowri
Real Estate, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy Vendor/Contract Management Tool
The team at Vendor PM is top notch and are very client centric.
PROSThe product is easy to use, intuitive and almost acts like your personal assistant once you set up your profile. The analytics for an admin level user provides great insight into operations management. The product launch and integration into existing lifecycle was seamless and quick.
CONSThere were some teething pains but that was more due to adoption compared to the software itself.
Lisa
Management Consulting, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy Vendor PM
Overall, I've had a great experience with VendorPM and the software has saved me a lot of time in the RFQ's I've sent out this year.
PROSI like having everything in one place. Send one RFQ to multiple vendors just by selecting them from the list of vendors. No copying and pasting multiple times. The time saved is invaluable.
CONSThe software itself is fine. The worst part is having to go back and look for more vendors when the ones you have chosen decline to quote.
Cesar
Real Estate, 5,001-10,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Excellent
Positive.
PROSIt is a good tool to track the quote request process
CONSthe extra cost-benefits that it can involve.
Joseph
Real Estate, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to use software that helps streamline the quoting process
The software is very easy to use and provides easy access to new vendors. The support staff at VendorPM are always there for you and ensure that you are getting the most of of their software.
CONSIt would be helpful to have the ability to sort vendors using a unionized / non-unionized filter as some vendors that we use must be union.
Jill
Real Estate, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
easy access to more contractors
so far, good. I have been able to move forward getting jobs quoted and approved. Some I am still waiting on
PROSGetting 3 quotes is easier when you have access to more contractors
CONSDuring COVID some contractors are not responding owing to staff layoffs, Provincial restrictions allowing contractors to visit site, contractors backlogged
Taufiq
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Centralized Procurement Platform
Great. No Complaints
PROSI use is consistently to source new vendors for jobs that I need to get around the buildings that I manage
CONSThe breadth of vendors is still limited (though growing on daily basis). An easier way to add quotes that I received from teh outside would be great.