It seemed a bit scary to implement at first. Through training and reading, I realized it was simple--if we don't need a function, don't implement it right away or at all. Focus on the basics. Get people using it. And then focus on getting even more residents on the system.

Easy to customize Great tutorials Excellent help chat and training Well designed Users love having an app on their phone Affordable

I still have a hard time spelling "Neigbrs"

While our size does not require our Association to have a website under Florida Statues, we recognize doing so allows us to more easily meet other legislative requirements and the benefits a site provides our residents and Board of Directors for both accessibility to documents and communications.

Our Board of Directors choose Neignrs for a number of reasons. We wanted a company that was not a "one man shop" knowing there is both strength and greater innovation in numbers. At the same time, we didn't want a company that was too large with a "one size fits all" or" this is our product; take it or leave it" mentality. Rather we wanted a company that offered a proven product yet with the flexibility and who was sufficiently accommodating to work with us and other Associations to meet our needs. Vinteum is exactly this company. They have a development team with a tested, stable, product yet recognize the need to continue to improve on and add to their current features and functionality. In the relatively short time we have been our board, they have listened to specific needs we and other associations have and added many of the features and desired functionality discussed. The fact some of these are still in progress is the only reason for the 4 Stars on Features and Functionality and I am confident we will soon have them all and any future review will have 5 Stars for all of the areas. It is also very reassuring to know Vinetum has a management team who is interested and actively involved in the product and service the company provides. We researched and evaluated a number of vendors and have the spreadsheets to show for it. Price was a consideration and we have found we are receiving an even better value than we anticipated.

The "orange barrels" are both a Pro and a Con. It would have been nice, but unrealistic, to be able to select a product off of the shelf that met all of our needs at a price we could afford. But what I like least is the prominence and size of the Vinetum Neignrs advertising on our homepage.

better communication with members

E-mail blasts, Robocalls, Text outgoing blasts

Setup of communities, limited customization

better every day with great support from the customer service team at Vinteum

The ability to store all documentation in one site, not to mention the ability to plan and execute our vision as a community, plan and execute board and community meeting with documentation and full recordings.

some of the descriptions, language is confusing, simplifying some of the tabs will ease confusion. You have to use it all the time to establish comfort, once the commitment is made smooth sailing.

I used Neigbrs at my other property and recommended them to my new property. Niegbrs is now used in both locations.

Communication is an essential tool for property managers

It does not allow me to send reports to a spreadsheet to analyze