Visual Matrix PMS vs Wild Apricot
Visual Matrix PMS has 25 reviews and a rating of 4.24 / 5 stars vs Wild Apricot which has 542 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Love the great features of VisualMatrix especially the mobile app. The mobile app allows me to manage the housekeeping and maintenance department with an ease of putting rooms in the system.
- I have implemented this property management software at two properties now and our teams adapted quickly. Technical support is friendly and easy to contact.
Cons
- There are areas of the reporting that are weak. Weather it is the timeframe that data can be accessed or the variation of information available in the reporting.
- In our hotel we have a sundry market and its a little difficult compare to opera. You have to do more steps in this software.
Pros
- Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive.
- Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.
Cons
- The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
- It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations.
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