Operto Teams

Operto Teams

4.91

(94)

best for

  • Property Management
  • Best For All Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Operto Teams?

Operto Teams (formerly VRScheduler) is the best software for managing vacation rental operations. It gives you a complete view of information on tasks, staff, vendors, issues, owners, and properties. Staff in the field use a mobile dashboard to complete tasks, upload images and videos, and submit any issues they find. All the information they need is at their fingertips, with communication back to you in real time. Owners have an interactive dashboard where they can submit Owner and Owner Guest stays, as well as see the status of their properties, view owner reports, submit payment and more. Managers can track all billable items to push into Quickbooks or other accounting platforms. Payroll is a snap for pay by job and pay by hour, with reports that can blend dif... read more
Main Dashboard
Main Dashboard
Master Calendar
Master Calendar
Drag and Drop Scheduling Calendar
Drag and Drop Scheduling Calendar
Reports
Reports
Staff app with time tracking
Staff app with time tracking
Staff app Checklist
Staff app Checklist
Click to open gallery

User Review Highlights

4.91

94 Reviews

5
87
4
6
3
1
2
0
1
0
4.5

Ease-of-use

out of 5
5

Customer Support

out of 5
5

Value for money

out of 5
5

Functionality

out of 5
  • icon"With VRscheduler we have a solution that works excellent for our needs. When we asked for a German version the team responded quickly and together we launched the German version within a 2 or 3 weeks."
  • icon"How easy the learning curve was for staff and employees. Love the ICal link for VRBO and Airbnb."
  • icon"Once all your information is loaded (which the VRS team will do during your trial period) the ease of use is very simple and user friendly."
  • icon"The only thing I disliked was how the software isn’t really intuitive."
  • icon"I haven't found anything that I don't like about the program."
  • icon"I haven't found anything that I don't like about this software."

Read user reviews

How much does Operto Teams cost?

$70/month for up to 10 properties, $7/property/month each additional.

Starting price

$70.00 per month

Free trial

Available

Free version

Not Available

Which features does Operto Teams offer?

Top Operto Teams features and user ratings for each are:

Work Order Management
5.0 (9)
Scheduling
5.0 (5)
Mobile Access
5.0 (3)
Housekeeping Management
4.9 (18)
Maintenance Management
5.0 (7)
Employee Management
5.0 (10)
Vendor Management
5.0 (6)
GDS/OTA Integration
5.0 (6)
For Vacation Rentals
5.0 (11)
Owner Statements
5.0 (8)

This data is sourced from real user reviews, to provide you with unbiased context from people who actually use Operto Teams.

How easy is Operto Teams to use and deploy?

Operto Teams supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Operto Teams

4.91/5 out of 94 Reviews

Showing 1 - 5 of 94 reviews

User Profile

David

Verified reviewer

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Excellent software at a fantastic price

We couldn't be happier. VRScheduler does everything we need it to at a fraction of the cost of other software providers. It has excellent reporting functionality, great support and is complete in what it covers. Basically, it saves our business so much time, plus we have faith that it will always work properly. We would recommend this product to anyone.

Pros

The ease of scheduling. You can easily see your day or week ahead, and allocate jobs to cleaners efficiently.

Cons

As with all cleaning software, it is a little arduous setting up checklists across multiple individual listings, but I can't see any workaround for that.

Reasons for switching to Operto Teams

New PMS had VRS integration, not Breezeway.

Response from VRScheduler

Dear David, First of all thank you so much for choosing VRScheduler and for posting such a positive review. The fact that you say it does everything that you need, the scheduling is easy and that the reporting functionality is excellent means so much to us. We are constantly reviewing all functions in order to make improvements where possible so we will take your feedback about the checklists on board. Your recommendation is also highly appreciated and we hope that you will tell more of your colleagues in the industry about us. Kind regards Jill Mason

Replied June 2020

Daychia

Verified reviewer

Company size: 2-10 employees

Industry: Commercial Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Best Bang for your Buck

Overall I love the software, and the customer service , help desk is always very helpful and there for me , pretty much right away... Never have to really wait more than a day to get a reply on questions I may have.

Pros

VR Solved my scheduling team problems immediately provided the organization I needed for each member of my cleaning team to function optimally without me having to physically text and tell them where to be and what to do each time. It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.

Cons

I can't really say I have a least like of anything thus far using this software. I have been very pleased with it. Maybe the only thing I would love to have in addition is an Inventory list for each unit and a way to keep up with the supplies inventory for each unit... alerting the staff and admins when certain supplies are getting low and need to be repurchased.

Reasons for choosing Operto Teams

I was working with Smoobu and asked them about a way to organize my Cleaning staff and they suggested VR to me. I took the trial run and was impressed .

Response from VRScheduler

Dear Daychia Thank you so much for your awesome feedback. We are so pleased that we have helped to solve your team scheduling problems and that you love our software and customer service. And your comment about an inventory list is a great idea. We will have a think about adding this feature in the future. We are so pleased that Smoobu recommended us to you, and thank you for being a great client and advocate. Warm regards

Replied April 2021

LaShonne

Company size: 51-200 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2019

VRScheduler

I have a good experience with this software thus far and training on this software is easy to accomplish as long as you have detailed notes.

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

Melanie

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

Makes our business run smoothly

This is just an overall solid software that does everything we need to keep operations and task scheduling from getting out of control. We couldn't run our business without it.

Pros

There are too many positives to list them all: The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had. Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in. Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings. Ability to assign tasks to specific employees and to see the approximate time the jobs will take. Employee start/stop on jobs for tracking payroll as well as how long a job takes. Piece pay tracking for non-hourly employees Linen packing lists Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion. Ability to assign multiple employees or teams to the same tasks.

Cons

The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.

Reasons for choosing Operto Teams

Significant pricing difference (VR Scheduler is a bargain) and we loved the software and people at VR Scheduler when we trialed it.

Response from VRScheduler

Dear Melanie, Wow, what great, great feedback. And thank you so much for highlighting our customer care. This is really important to us as you are not only buying into our product but also into our people. It is so rewarding to read about all the positives that you are now experiencing because of VRScheduler and how it makes your worklife and those of your colleagues much easier. We wish you all the very best during these challenging times and if you ever need any assistance you know where to find us. Warm regards and stay safe

Replied September 2020

Gerard

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Essential tool for unit based housekeeping management

Superior onboarding and training experience. The platform was up and running in a day and further customization was supported by the customer care team at every step. On the rare occasions when an integration broke down, the team fixed it super quickly and didn't make excuses. VR Scheduler has the manager's needs in mind, they are continuing to improve the product all the time and you any manager will win by using it.

Pros

I like that VR Scheduler is created and continually developed with the challenges of automating housekeeping and unit maintenance scheduling and visibility for a manager. There is an ongoing focus on automation that is superior to other products. Maybe even more than the excellence of the product, the customer care is THE VERY BEST! I can't thank the VR Scheduler team enough for actually caring about our business. They make themselves available because they know there is nothing more critical than supporting and managing cleaning and maintenance in the short term rental business.

Cons

I think the user interface needs work, but the team is aware of this also.

Response from VRScheduler

Thank you so much for writing a review of VRScheduler. We are glad that you are enjoying our software and our services. As you mentioned, we are continuously developing new features based on our customer's feedback - keep it coming!

Replied February 2022

Showing 1 - 5 of 94 reviews

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