All VTS Reviews
1-25 of 85 Reviews
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Michael
Commercial Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
VTS Review
VTS has solved one of the biggest problems in commercial real estate; keeping track of activity and the different stages each prospective tenant is "in". We have eliminated multiple spreadsheets, word docs and other forms of tenant tracking by using VTS. At any time, we as brokers, or our Landlord clients can see where we are at with any tenant in real time. It's a very valuable tool for us as users and for clients (potentially as users) to stay on top of everything at every project in a fairly simple manner.
PROSThis software is by far the easiest to use and most complete way to track listing activity (prospects, tours, proposals, etc.). VTS offers many fields to input information to in a way that our Landlord clients appreciate. Overall, VTS is a simple to use platform.
CONSSome of the features are cumbersome, especially when adding to, or updating spaces available for lease. It seems that the user must go through several steps to get to the end result (i.e. - adding a space under a property listing; you have to click and go through a couple screens to successfully add a property).
Chase
Real Estate, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2019
Happy with use but wish we could modify a few things
Overall it is a very useful/ efficient platform for our leasing portfolio and keep us all on same page with our clients in real time.
PROSIntegrates all leasing reporting for our clients and has additional features that are helpful from time to time. Mostly we use it to track all of the TIM's (Tenants in Market) we track on a daily basis.
CONSThere are several small changes I think would make a big difference in day to day use, at least for our team specifically. This highlights one of the larger things I think the software lacks. Ability to modify/ incorporate items that a specific user wants/ needs (similar to Salesforce)
Reasons for switching to VTS
VTS merged with Hightower
Stephanie
Commercial Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2019
The VTS Choice
Good. We have a lot of choices in the market right now and VTS has pluses and minuses. We are okay with our choice to use VTS.
PROSIt's easy to navigate the software and customer service has been good.
CONSIt seems to have quite a few gliches when adding the economics of a deal.
Allie
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
VTS Update
I am on a team that does agency office leasing. VTS makes its easy for us to track all the deals that are going on at each building. One thing that I really like about using VTS is how easy the support line is. We recently did an audit on the stacking plans in VTS and realized they were not accurate. Your support team made it easy for us to update them all. I sent the stacking plans over to the support group and they uploaded them for us.
CONSWhen I put in a new deal it does not populate at the top of the list so I am usually have to go through the list of deals to find the most recent one added.
Erin
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
VTS Makes Leasing Easier
VTS is so easy to use! It makes keeping track of our listings and deals a breeze. My favorite thing is the stacking charts for each building. It is a great and easy way to visualize what spaces are available or coming up for renewal.
CONSOccasionally, there will be a bug or a glitch. I wish it was easier to input new listing data. For example, if you have a building with a lot of tenants, you have to create the space first, then add the tenant's information. It's not bad if you have 12 tenants but if you have a larger building with 30+ tenants, you'll be working on inputing the information for quite awhile.
Barry
Real Estate, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
VTS
VTS allows me to update my clients and report to them much more efficiently, especially with multiple team members.
PROSVTS is a great tool to update prospective activity at a particular office building. It provides live updates across the user platform and is fairly easy to use. It could incorporate other functions, but it is very good at what it does.
CONSDoes not track marketing activity. It is not easy to enter a deal into and comps are not really useful.
Reason for choosing VTS
IT was close between VTS and its competitor, but then they merged, so there was no decision to be made.
Reasons for switching to VTS
Better product that did more things.
Ronald
Commercial Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Program fro Commercial Real Estate
My over all experience with VTS has been great and this product really helped us make the right deals to not only increase or occupancy percentage but make the right financial deal that help make our park more profitable.
PROSThe over all ease of using this software is probably the biggest Pro. I also liked many of the feature like the daily email update, how it would show you if your proposal was less or more profitable, and how easy it was to add and delete spaces.
CONSI really can't think of any cons, not really a con but more a recommendation that it would be great to see some market research. For example if I could see other leases around my area that would be coming up in the next 6 months or so. That would help me target new tenants with my marketing efforts.
Amie
Real Estate, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
VTS Review
For our purposes in Property Management and Leasing, VTS is an invaluable tool.
PROSOne stop shop where all involved can transparently see every step of the process.
CONSThe fact that any user can delete any other user comment is a bit scary; deletion of comments should be limited to only the user who posted. Also, the ability to change the date of a comment should not be allowed as it can confuse the timeline of the deal and required response. Another point, when making any edit to a comment you have made, VTS should not re-email recipients unless specifically prompted; usually just spelling error corrections. (VTS should have spell check). When deleting a document, it should also remove the footprint; as it is now, it will still show a blank post unless you delete that as well. When setting a future reminder, VTS should not email the fact that a reminder has been created, this is not necessary and superfluous.
Hastings
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great
Having the ability to provide my clients with real-time updates is invaluable. It has built trust and opened more lines of communication with my team and our clients. It's efficient and cuts back time on update calls and emails that I'd usually spend 30 minutes to an hour doing.
PROSAccessibility and ability to use on the go. It's straight forward and user friendly.
CONSIt doesn't update information I input sometimes, and the stacking plans and spaces available / not available aren't accurate even if I send our stacking plans and updates to support.
Chris
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2019
Great overall, unreliable in specific cases
Great for keeping up with / tracking lease progress and overall leasing activity.
PROSVisually, quick reference deal activity.
CONSOften inconsistencies (suite #, SF, etc) when a lease is executed in the deal tracking section, as compared to the spaces and stacking plan section. For instance, I often catch spaces continuing to be shown as vacant even though the deal for that space has been executed. There needs to be a reconciliation step in the deal execution workflow. This makes us often question whether the Occ / Vac calc and stacking plan are current. For reports, would be helpful for user to have more control over content included in export.
Brandon
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
VTS Review 7.1.19
Easy to access customer support. Clean looking interface with no problems.
PROSIt is a perfect way for my property managers and leasing team to work collaboratively on deals. There is also an easy to use app for access to the portfolio on the go.
CONSNot great use as a CRM. We wanted the ability to be able to record calls/emails and schedule follow ups with notification reminders. Maybe thats not the intended use but having that would give us a one stop shop for the deal process.
Mary
Real Estate, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2018
VTS Review
It is a great Asset management tool for our clients and a good way to communicate on specifics of a deal.
PROSThis product is very helpful is staying organized and keeping track of what you and your teammates are doing.
CONSI wish the reports had more flexibility.
Jami
Real Estate, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Great product
I like the deal flow and overall functionality. The exported reports look awesome.
CONSNot necessarily a con, but a suggestion. I wish you could input a deal for multiple buildings and modify the deal status differently for each individual building. ie - tenant inquires about multiple properties, but then is marked dead for one building and marked touring on another building.
Casey
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed June 2019
Simple. Easy. And Organized
Tracking deals is easier, we can export clean versions for clients.
PROSEasy to keep track of deals. Exports nicely for reports
CONSSometimes its not clear different ways to get to the same place.
Kevin
Real Estate, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
VTS
Good communication between brokers and landlords. Easy for owners to get real time updates.
CONSFunctionality is not seamless. Needs to be more intuitive.
Luke
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
VTS Comments
Very solid program and I use with all Landlords.
PROSCan do from any device. Using iphone or ipad.
CONSThe NER calcs don't seem to ever match up with accuracy.
Rick C.
Verified reviewer
Real Estate, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Excellent Platform to keep organized
The ability to organize listings with multiple teams.
CONSThe dashboard in this current version is not as simple and easy as previous.
David
Real Estate, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Review
solid
PROSMobility with real time capability. Reports on demand
CONSsome of the update tools are not clear and clumsy
Marc
Real Estate, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
EEfective & User Friendly
VTS has made me more organized in keeping up with each deal. Overall very helpful
PROSStages of deal, reminders, collaboration / assignment of tasks for teams.
CONSInputting data is a little cumbersome. Also seems little more focused on leasing agents instead of tenant rep brokers.
Robert
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
VTS Review
I think this is a great product that puts all of leasing in one easy access place as we track deals across many properties.
PROSBeing able to input all leasing deals being worked on, track the status, and provide analysis on each round of negotiations as it relates to the financial terms of the deal.
CONSWould like to see improvements to the stacking plan feature and how it interfaces in multi-building parks.
Bruce
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Happy customer
very good
PROSkeeps all details of a deal in one place for easy access
CONSshould be able to connect "new deals" to existing leases when they are entered through the new deals navigation and not just the lease
Ben
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great Leasing Product
We easily track our available spaces, upcoming lease expiration, effective lease rates, etc.
PROSEasy to use on-line software platform. Puts all of our properties in one place. Easily manage the rent roll, available spaces and potential deals. Collaborate with outside brokers easily.
CONSSometimes areas of the software platform change without my prior knowledge.
Judith
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2019
VTS from a Landlord's perspective
Old comments popping back up from many days or months ago; IRR calc needs to be worked around if short term deal where costs exceed first month's rent; ability to delete.
PROSAbility to track history of deals as well as activity.
CONSDisplay of a particular deal from the right side of the screen - can't see whole thing.
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Prospects
Easy to use and update availabilities as well as prospects.
CONSSoftware creates multiple 'prospects' if identifies multiple buildings. Should a prospect be interested in multiple buildings, it would be great to list them within the prospect.
Chris
Commercial Real Estate, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Vts review
The software is easy to use and the detail of information is very good.
CONSI think that the duplicate information is my least favorite aspect.